ComEd Continues to Restore Power to Customers Affected by High Winds
February 24 2019 - 7:35PM
Business Wire
ComEd continues to restore electric service to customers who are
experiencing power outages caused by dangerously high winds and
gusts that are exceeding 60 miles per hour, downing trees and power
lines throughout the region. As of 4:00 p.m. today, ComEd had
restored power to more than 75,000 impacted customers. Restorations
are averaging eight hours or less.
“We thank our customers for their on-going patience today as we
work to restore their electric service as quickly as possible while
taking all safety precautions needed in these difficult
conditions,” said Terence R. Donnelly, president and chief
operating officer, ComEd. “Extreme winds can prevent crews from
working safely in trucks that reach high up to the overhead
powerlines, so climbing is sometimes the only alternative and that
takes time.”
The restoration effort involves more than 700 ComEd and
contractor crews, including overhead linemen, front line
supervisors and vegetation management specialists who remove downed
trees and branches so linemen can repair downed lines. ComEd also
dispatches wire watchers, who are trained to look for electrical
hazards associated with downed wires and monitor them to protect
the public until the restoration process begins.
Public safety is paramount, and ComEd encourages customers to
take the following precautions:
- If a downed power line is spotted,
immediately call ComEd at 1-800-EDISON1 (1-800-334-7661).
Spanish-speaking customers should call 1-800-95-LUCES
(1-800-955-8237).
- Never approach a downed power line.
Always assume a power line is energized and extremely
dangerous.
- In the event of an outage, do not
approach ComEd crews working to restore power to ask about
restoration times. Crews may be working on live electrical
equipment and the perimeter of the work zone may be hazardous.
ComEd urges customers to contact the company immediately if they
experience a power outage. Customers can text OUT to 26633 (COMED)
to report an outage and receive restoration information, and can
follow the company on Twitter @ComEd or on Facebook at
Facebook.com/ComEd. Customers can also call 1-800 EDISON1
(1-800-334-7661), or report outages via the website at
ComEd.com/report. Spanish-speaking customers should call
1-800-95-LUCES (1-800-955-8237).
ComEd has introduced a mobile app for iPhone and Android® smart
phones that gives customers the ability to report power outages and
manage their accounts; download the app at ComEd.com/app.
ComEd has an interactive outage map on its website at
ComEd.com/map, which allows customers to easily find information on
the location and size of outages and get estimated power
restoration times.
ComEd is a unit of Chicago-based Exelon Corporation (NYSE: EXC),
a Fortune 100 energy company with approximately 10 million
electricity and natural gas customers – the largest number of
customers in the U.S. ComEd powers the lives of more than 4 million
customers across northern Illinois, or 70 percent of the state’s
population. For more information visit ComEd.com and connect with
the company on Facebook, Twitter and YouTube.
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ComEd Media Relations312-394-3500
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