WITS Witness Systems (MM)

Event Celebrates Company's Fifth Year on the Nasdaq, Continued Record Growth and Recent Introduction of the Industry's Most Complete Workforce Optimization Solution Witness Systems (NASDAQ: WITS), a leading global provider of workforce optimization software and services, today announced that David Gould, chief executive officer, will preside over the NASDAQ closing bell ceremony in New York City on Thursday, October 27 at 4:00 p.m. ET. The event will celebrate Witness Systems' more than five years on the NASDAQ and the recent introduction of its Impact 360 solution - the industry's most complete workforce optimization solution. Impact 360 brings together the four staple technologies of the contact center - workforce management, quality monitoring/full-time recording, e-learning and performance management. "Constant performance improvement has been our inspiration since inception, when Witness Systems introduced the software behind the key phrase 'this call may be monitored for quality assurance' to the call center industry," said David Gould, chief executive officer, Witness Systems. "During our five years on the NASDAQ we have remained focused on our mission of enabling organizations to capture customer intelligence and optimize their workforce performance. It is a great honor and privilege to preside over the market close and celebrate the tremendous efforts of Witness Systems employees worldwide and the continued success of our partners and customers." Broadcast Feed The closing bell is available from 3:50 p.m. to 4:05 p.m. on uplink IA-6 C-band/transponder 17. The downlink frequency is 4040 Vertical; Audio 6.2-6.8. The feed can also be found on Waterfront fiber 1623. Questions regarding the uplink and frequency should be directed to Stephanie Lowenthal at (646) 441-5220. Photos To obtain a hi-resolution photograph of Witness Systems celebrating its fifth anniversary on the NASDAQ, please visit http://www.nasdaq.com/reference/marketsite_events.stm and click on the "At MarketSite" section. About Witness Systems Witness Systems (NASDAQ: WITS) is a leading global provider of workforce optimization software and services. The company's solutions - which play a strategic role in the customer interaction centers of Global 2000 and small- and medium-sized businesses (SMBs) worldwide - also are deployed in IP Telephony and back office environments, and throughout the extended enterprise, including branch offices. Witness Systems' software is comprised of quality monitoring, compliance, high-volume and IP Telephony recording solutions, as well as workforce management, performance management and actionable learning applications. The company's solutions enable organizations to optimize their people, processes and technology throughout the enterprise. Witness Systems' customers benefit from an integrated business consulting, implementation and training methodology that supports a rapid deployment, enabling them to drive revenue, reduce operational costs, and achieve greater customer retention and loyalty. For additional information about Witness Systems, visit www.witness.com. Cautionary Note Regarding Forward-looking Statements: Information in this release that involves Witness Systems' expectations, plans, intentions or strategies regarding the future are forward-looking statements that are not facts and involve a number of risks and uncertainties. They are identified by words such as "anticipates," "expects," "intends," "plans," "believes," "estimates," and similar expressions. These statements are based upon information available to Witness Systems as of the date of this release, and the company assumes no obligation to update any such forward-looking statement. Forward-looking statements believed true when made may ultimately prove to be incorrect. These statements are not guarantees of future performance and are subject to risks, uncertainties and other factors, some of which are beyond our control and may cause actual results to differ materially from our current expectations. Some of the factors that could cause actual future results to differ materially from current expectations include fluctuations in customer demand and the timing of orders; the company's ability to manage its growth; the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the company's markets; the risks associated with international sales as the company expands its markets, including the risks associated with foreign currency fluctuations; the ability of the company to complete and integrate successfully any acquisitions or investments it may make; and the ability of the company to compete successfully in the future, as well as other risks identified under the caption "Management's Discussion and Analysis of Financial Condition and Results of Operations" in the company's Form 10-K for the year ended December 31, 2004 and its Form 10-Q for the quarter ended June 30, 2005, as filed with the Securities and Exchange Commission. Witness, eQuality and the Witness logo are United States registered trademarks of Witness Systems, Inc., protected by laws of the U.S. and other countries. All other trademarks mentioned in this document are the property of their respective owners.