WITS Witness Systems (MM)

Witness Systems (NASDAQ: WITS), a leading global provider of workforce optimization software and services, today announced that the company has been named to Software Magazine's 2005 Software 500 list and awarded the Deloitte Technology Fast 50. These recognitions acknowledge Witness Systems' leadership position, and follow the recent announcement of its Impact 360 solution - the industry's most complete workforce optimization solution. "These prominent recognitions underscore Witness Systems' robust growth and leadership in defining new markets," said Nancy Treaster, senior vice president, global marketing, Witness Systems. "With the continued advancements in IP telephony and integrated workforce optimization solutions, Witness Systems remains at the forefront of the enterprise software and contact center industries by offering solutions that solve customer service and compliance business problems for a diverse group of global customers." Software Magazine's 2005 Software 500 Witness Systems has been named to Software Magazine's Software 500 list for the seventh consecutive year. The Software 500 is a revenue-based ranking of the world's largest software and services suppliers targeting medium to large enterprises, IT professionals, software developers and business managers involved in software and services purchasing. "The overall health of the software and services industries has improved, with revenue for the 2005 software 500 at $383.3 billion worldwide for 2004, an increase of 16.5 percent over the previous year. The industry continues to be dynamic, with nearly 100 new companies on the 2005 Software 500 list," says John P. Desmond, editor of Software Magazine and Softwaremag.com. Deloitte's Technology Fast 50 Witness Systems has been named one of Georgia's fastest growing technology companies in Deloitte's Technology Fast 50 Program, a ranking of the 50 fastest growing technology companies in the area by Deloitte & Touche LLP, one of the nation's leading professional services organizations. Rankings are based on the percentage revenue growth over five years from 2000-2004. Witness Systems appeared at Number 21 on the list with a 216 percent growth. "Deloitte's Georgia Technology Fast 50 companies have shown the strength, vision and temerity to succeed in today's very competitive technology environment," said Thomas McNulty, of Deloitte & Touche LLP in Atlanta. "We applaud the successes of Witness Systems and acknowledge it as one of the very few to accomplish such a fast growth rate over the past five years." More information on both awards, as well as complete details on the Impact 360 solution from Witness Systems, are available on the new, completely redesigned corporate website at www.witness.com. The site also features new navigation for easier access to workforce optimization information, such as whitepapers, industry reports and market trends for customer service, contact center and compliance executives. About Witness Systems Witness Systems (NASDAQ: WITS) is a leading global provider of workforce optimization software and services. The company's solutions - which play a strategic role in the customer interaction centers of Global 2000 and small- and medium-sized businesses (SMBs) worldwide - also are deployed in IP Telephony and back office environments, and throughout the extended enterprise, including branch offices. Witness Systems' software is comprised of quality monitoring, compliance, high-volume and IP Telephony recording solutions, as well as workforce management, actionable learning and performance management applications. The company's solutions enable organizations to optimize their people, processes and technology throughout the enterprise. Witness Systems' customers benefit from an integrated business consulting, implementation and training methodology that supports a rapid deployment, enabling them to drive revenue, reduce operational costs, and achieve greater customer retention and loyalty. For additional information about Witness Systems, visit www.witness.com. Cautionary Note Regarding Forward-looking Statements: Information in this release that involves Witness Systems' expectations, plans, intentions or strategies regarding the future are forward-looking statements that are not facts and involve a number of risks and uncertainties. They are identified by words such as "anticipates," "expects," "intends," "plans," "believes," "estimates," and similar expressions. These statements are based upon information available to Witness Systems as of the date of this release, and the company assumes no obligation to update any such forward-looking statement. Forward-looking statements believed true when made may ultimately prove to be incorrect. These statements are not guarantees of future performance and are subject to risks, uncertainties and other factors, some of which are beyond our control and may cause actual results to differ materially from our current expectations. Some of the factors that could cause actual future results to differ materially from current expectations include fluctuations in customer demand and the timing of orders; the company's ability to manage its growth; the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the company's markets; the risks associated with international sales as the company expands its markets, including the risks associated with foreign currency fluctuations; the ability of the company to complete and integrate successfully any acquisitions or investments it may make; and the ability of the company to compete successfully in the future, as well as other risks identified under the caption "Management's Discussion and Analysis of Financial Condition and Results of Operations" in the company's Form 10-K for the year ended December 31, 2004 and its Form 10-Q for the quarter ended June 30, 2005, as filed with the Securities and Exchange Commission. Witness, eQuality and the Witness logo are United States registered trademarks of Witness Systems, Inc., protected by laws of the U.S. and other countries. All other trademarks mentioned in this document are the property of their respective owners.