Integrated Document Technologies and Customer Win Optika Success Drivers Award
February 27 2004 - 6:44PM
PR Newswire (US)
Integrated Document Technologies and Customer Win Optika Success
Drivers Award IDT and the College of American Pathologists Receive
the Esteemed "Uniting for Success" Award at the 2004 Optika Summit
ITASCA, Ill., Feb. 27 /PRNewswire/ -- Integrated Document
Technologies, Inc., (IDT), is pleased to announce that they and one
of their customers, the College of American Pathologists, have been
honored with the Optika(R) Success Drivers "Uniting for Success"
Award, presented earlier this month at the Optika International
Summit 2004 in Colorado Springs, Colorado. This annual award
recognizes the Optika/Partner/Customer partnership and joint
solution that has had the most positive impact on the customer's
business. With nearly 16,000 members, the College of American
Pathologists (the CAP), the principal organization of
board-certified pathologists, serves and represents the interest of
patients, pathologists, and the public by fostering excellence in
the practice of pathology and laboratory medicine. Since 2000, the
CAP has utilized an IDT Optika Acorde(TM) Pilot Pack(TM) enterprise
content management solution to manage the endless flow of documents
related to their various member groups including proficiency
testing result forms, proficiency testing order forms, laboratory
accreditation forms and educational responses. In late 2002, the
CAP approached IDT for assistance in furthering their vision of
improving process efficiency, customer service and access to
information among the CAP's line-of-business users. In order to
meet these objectives, IDT -- in conjunction with Optika Solution
Services -- delivered a solution that seamlessly integrates the
CAP's existing IDT Pilot Pack(TM) solution with two of their key
line of business systems. This integration allows users to easily
search and retrieve content stored in Acorde from a centralized
location -- eliminating the need to go between multiple
applications. CAP employees can now utilize the familiar interface
in their main line of business system to access all of the content
they need. This in turn saves time and effort and translates to an
increased level of customer service. "This newly integrated system
places us on the cutting edge of technology and has been a great
way to help us get information to each other and our customers
quicker and easier than ever before," said Erich Walter, Project
Manager of Surveys & Support at the College of American
Pathologists. Completing the line of business system integration
was truly ateam effort consisting of IDT's business analyst &
project management team and software developers, Optika's Solution
Services personnel, and the CAP's own PowerBuilder and Oracle
developers. This team worked together to deliver a powerful
integrated solution on time and within budget. "The Optika 'Uniting
for Success' Award is a way for us to recognize the efforts of our
partners and customers who truly understand the value of genuine
teamwork. Each group and individual member on this team was vital
in making the integrated solution at the College of American
Pathologists such a success and we are delighted to know that as a
result, the CAP is now able to better service their nearly 16,000
global customers," commented Mark K. Ruport, President,CEO and
Chairman of Optika. For more information about IDT services and
solutions, or the award- winning solution implemented at the
College of American Pathologists, contact Integrated Document
Technologies, Inc., 963 Hawthorn, Itasca, IL 60143; Telephone:
(630) 875-1100. Or visit http://www.idt-inc.com/ . Inquiries via
e-mail: . Integrated Document Technologies, Inc. (IDT) helps
mid-market firms achieve maximum efficiency through document
imaging, workflow automation, ERP, CRM and line-of-business
solutions. From pre-engineered IDT Pilot Packs(TM) that ensure
quick return-on-investment, to phased and flexible integration of
industry leading software applications, IDT places the power of
scalable systems at the client's fingertips. Since 1992, IDT has
provided a single- source knowledge base for system design,
integration, customization and long- term support. Optika, Inc.
(NASDAQ:OPTK) is a leading provider of enterprise content
management (ECM) and business process automation software products.
Optika's Acorde(TM) family of document imaging, workflow,
collaboration, and records management software allows companies to
manage content, streamline processes, and drive significant return
on investment. The company's more than 2000 customers worldwide
include The Home Depot, Merrill Lynch, Georgia-Pacific, Bayer
Corporation, Turner Broadcasting Systems, Airborne Express, and SBC
Communications. Optika was named one of the Top 500 Technology
Companies in 2003 by Software Magazine. For more information about
Optika and the Acorde product family, contact the company at
719.548.9800 or visit http://www.optika.com/ . (TM) Pilot Pack is a
registered trademark of Integrated Document Technologies, Inc.
(TM)Acorde is a trademark of Optika, Inc. (R)Optika is a registered
trademark of Optika Inc. DATASOURCE: Integrated Document
Technologies, Inc. CONTACT: Susan Weirman, Marketing Communications
Associate of IDT, Inc., +1-630-875-1100, Web site:
http://www.idt-inc.com/ http://www.optika.com/
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