LiveVox to Showcase Compliance-Focused Omnichannel Contact Center Capabilities at LEND360
September 12 2022 - 8:30AM
Business Wire
LiveVox’s single pane of glass offering
mitigates risk, maximizes performance, reduces customer effort, and
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LiveVox Holdings, Inc. (“LiveVox” or the “Company”) (NASDAQ:
LVOX), a leading cloud-based provider of customer service and
digital engagement tools, will be sponsoring and exhibiting at
LEND360, the annual summit for leaders in online lending, in booth
405. The event will take place September 12-14 at the Marriot
Downtown Magnificent Mile in Chicago, Illinois. LiveVox will be
showcasing its digital messaging, practical AI, CRM, and Workforce
Engagement Management solutions, among other tools for the fintech
and lending market.
“The lending market, and fintech industry more broadly, has seen
an increase in digital users and data in recent years as consumers
have adopted digital banking technologies and engaged with these
organizations across a number of channels,” said Louis Summe, CEO
and co-founder of LiveVox. “Given the breadth of new users, data,
and options available in the space, customer experience has never
been more important. We’re proud to showcase our solutions for the
lending industry this year at LEND360 - from our purpose-built CRM
to our AI-powered virtual agents that can integrate with any ACD
and be scored and tuned using our speech analytics engine.”
With the influx of data streams into the lending sphere,
organizations will need digital tools capable of delivering a
quality customer experience while mitigating risk. LiveVox combines
compliance-focused omnichannel outreach with a range of
capabilities that empowers agents and drives operational efficiency
so brands can deliver a better experience for customers. From
payment reminders and account alerts, to self-service options and
two-way conversations, agents can quickly initiate and respond to
customers on their chosen channel while maintaining a high-level of
personalization and insight across the entire journey.
LiveVox, a platinum sponsor of the conference, will host a
reception on Tuesday, September 13 from 5 to 6:30pm CT in the
exhibit hall. To learn more about LiveVox’s contact center
solutions and meet with the Company at LEND360, click here.
About LiveVox
LiveVox (Nasdaq: LVOX) is a next generation contact center
platform that powers more than 14 billion omnichannel interactions
a year. By seamlessly unifying blended omnichannel communications,
CRM, AI, and WEM capabilities, the Company’s technology delivers
exceptional agent and customer experiences, while helping to
mitigate compliance risk. With 20 years of cloud experience and
expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of
cloud contact center innovation. The Company has more than 650
global employees and is headquartered in San Francisco, with
offices in Atlanta; Columbus; Denver; St. Louis; Medellin,
Colombia; and Bangalore, India. To stay up to date with everything
LiveVox, follow us at @LiveVox or visit livevox.com.
Forward-Looking Statements
This press release contains certain forward-looking statements
within the meaning of Section 27A of the Securities Act of 1933, as
amended, and Section 21E of the Securities Exchange Act of 1934, as
amended. Some of the forward-looking statements can be identified
by the use of forward-looking words. Statements that are not
historical in nature, including those containing the words
“anticipate,” “expect,” “suggests,” “plan,” “believe,” “intend,”
“estimates,” “targets,” “projects,” “should,” “could,” “would,”
“may,” “will,” “forecast,” “opportunity” and other similar
expressions are intended to identify forward-looking statements.
All forward-looking statements are based upon management estimates
and forecasts and reflect the views, assumptions, expectations, and
opinions of the Company as of the date of this press release, and
may include, without limitation, changes in general economic
conditions, including as a result of COVID-19, all of which are
accordingly subject to change. Any such estimates, assumptions,
expectations, forecasts, views or opinions set forth in this press
release constitute the Company’s judgments and should be regarded
as indicative, preliminary and for illustrative purposes only. The
forward-looking statements contained in this press release are
subject to a number of factors, risks and uncertainties, some of
which are not currently known to the Company, which may cause the
Company’s actual results, performance or financial condition to be
materially different from the expectations of future results,
performance of financial condition. Important factors, among
others, that may affect actual results are described in the
Company’s filings with the Securities and Exchange Commission
(“SEC”), including our Form 10-K filed with the SEC on March 11,
2022. Although forward-looking statements have been made in good
faith and are based on assumptions that the Company believes to be
reasonable, there is no assurance that the expected results will be
achieved. The Company’s actual results may differ materially from
the results discussed in forward-looking statements. Readers are
cautioned not to place undue reliance upon any forward-looking
statements, which speak only as of the date made. These
forward-looking statements are made only as of the date hereof, and
the Company does not undertake any obligations to update or revise
the forward-looking statements, whether as a result of new
information, future events or otherwise, except as required by
law.
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PR Contact for LiveVox Katie Creaser LiveVoxPR@ICRInc.com
IR Contact for LiveVox Ryan Gardella
LiveVoxIR@ICRInc.com
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