Kofax Expands Capabilities of World’s First Smart Process Application Development and Deployment Platform
April 22 2015 - 8:00AM
Business Wire
TotalAgility Now Offers Complete Digital
Transaction Management Capabilities to Streamline Entire Business
Processes
Kofax® Limited (NASDAQ: KFX), a leading provider of software to
simplify and transform the First Mile™ of customer engagement,
today announced the availability of Kofax TotalAgility® 7.2.
TotalAgility 7.2 is a significant advancement of the company’s
flagship product, and now offers the digital transaction management
(DTM) capabilities needed to eliminate traditional paper based,
information intensive processes involving people and documents in
favor of completing such transactions in a purely digital
manner.
Eliminating manual, paper based signature processes and
replacing them with a complete digital solution not only improves
operational efficiency – it also enriches and transforms the
customer experience.
For example, most bank residential mortgage operations manually
process numerous paper based documents contained within each
mortgage application. The loan packages are typically delivered to
a central location where each page of every document is manually
scanned, inspected and validated before further processing and
approval can occur. Paper based disclosure documents are printed
and mailed, and once a mortgage application has been approved,
paper based closing documents are printed and provided to a notary
for execution in a face-to-face signing ceremony.
Kofax TotalAgility 7.2 can be used to streamline document
scanning in a highly distributed manner, automatically extract and
validate the documents’ content and then initiate and execute
downstream processes to speed mortgage application approvals in a
more timely, compliant and efficient manner. It can also generate
and email electronic disclosure documents and, once the mortgage
application has been approved, closing documents to be
electronically signed and returned. This automates the entire
mortgage application, approval and closing processes in a purely
digital manner.
In addition, TotalAgility’s process intelligence can provide a
robust dashboard view into all operational areas to monitor
employee and system performance, accuracy and costs, providing
real-time, actionable information for more timely and better
decision making. Process intelligence can also ensure compliance,
reduce risk, eliminate potential bottlenecks and enhance
efficiency. All of these capabilities are unified within the
TotalAgility platform.
“Digital Transaction Management is a new category of business
application that is focused on helping enterprises manage their
transactions in a fully digital manner,” said Jim Lundy of Aragon
Research. “It isn’t a matter of ‘if’ enterprises will go digital,
it is when. Harnessing DTM as an approach to manage internal and
external transactions is what is needed.”1
Key highlights of Kofax TotalAgility 7.2 include:
- Electronic Signature
IntegrationTotalAgility now includes seamless integration with
Kofax SignDoc™, a market-leading e-signature solution. This allows
organizations to reduce process latencies by incorporating
digitized signing ceremonies, removing the need to delay processes
while waiting for “wet signatures.”
- Customer Communications
ManagementTotalAgility now includes Kofax Customer
Communications Manager™ (CCM). This software allows organizations
to leverage data from other business applications, enabling the
automated creation of personalized, customer-driven letters,
contracts and other documents.
- Improved Mobile
ExperienceTotalAgility now enhances an organization’s ability
to leverage mobile devices within its business processes. HTML5
based apps can be easily implemented or native apps can be
developed using Kofax Mobile SDK for TotalAgility.
- Process IntelligenceKofax
Analytics for TotalAgility provides the insight to analyze the
effectiveness of business processes. With this information
organizations can quickly and accurately discover, visualize and
address critical issues that, left unchecked, could lead to
operational problems or missed opportunities. Actionable analytics
enables users to take the specific actions necessary to improve
business performance.
- Document Interaction
ManagementTotalAgility now improves an organization’s ability
to specify, manage and monitor policies to govern how documents are
processed. This gives organizations the ability to track document
status during process execution and make status updates visible and
readily available to all parties.
- Role-Based User Experience
TotalAgility now provides organizations with the ability to tailor
a user’s experience based on the role they perform. Supervisors,
case workers, approvers and other roles can each experience their
own role-based displays, and users with multiple roles can switch
between these displays at will.
“TotalAgility is a groundbreaking product that is now redefining
the Digital Transaction Management space, delivering an
unparalleled combination of capabilities that enable businesses to
excel in executing all phases of a business process,” said Dave
Caldeira, Senior Vice President, Product & Solution Marketing
for Kofax. “Ultimately, this enables organizations to optimize
customer engagement by providing an exceptional digital experience
as well as the ability to continually streamline operations.”
Kofax TotalAgility is the world's first smart process
application development and deployment platform. TotalAgility
provides an essential link between an organization's systems of
engagement and systems of record to help increase responsiveness to
customers, improve service levels and gain competitive advantage in
order to better manage and grow businesses while greatly reducing
operating costs.
About Kofax
Kofax is a leading provider of smart process applications to
simplify and transform the First Mile™ of customer engagement.
Success in the First Mile can dramatically improve the customer
experience, greatly reduce operating costs and increase
competitiveness, growth and profitability. Kofax software and
solutions provide a rapid return on investment to more than 20,000
customers in financial services, insurance, government, healthcare,
supply chain, business process outsourcing and other markets. Kofax
delivers these through its direct sales and service organization,
and a global network of more than 800 authorized partners in more
than 75 countries throughout the Americas, EMEA and Asia Pacific.
For more information, visit kofax.com.
1 Aragon Research, “Digital transaction management: The New
Way Ahead for Digital Business,” September 2014.
© 2015 Kofax Limited. Kofax and Kofax TotalAgility are
registered trademarks and First Mile, SignDoc and Kofax Customer
Communications Manager are trademarks of Kofax Limited.
Source: Kofax
Media Contact:KofaxLaura BrandlinDirector,
Communications+1 (949)
783-1545laura.brandlin@kofax.comorInvestor Contacts:MKR
Group Inc.Todd Kehrli+1 (323) 468-2300kfx@mkr-group.com
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