INX Recognized by Cisco for Excellence in Customer Satisfaction in United States
September 14 2010 - 6:00AM
Business Wire
INX Inc., (NASDAQ:INXI; the “Company”; or
“INX”) announced today that it has achieved a Customer Satisfaction
Excellence Gold Star from Cisco. This designation recognizes
INX for delivering outstanding customer service to customers in the
United States.
“We are especially proud of this recognition from Cisco Systems
since it is a reflection of our engagement with our clients and
their opinion of our value proposition to them,” stated Mark Hilz,
President and Chief Operating Officer of INX. This is the eleventh
time that INX has achieved the Customer Satisfaction
recognition.
“Customer service is a cornerstone of the Cisco Resale Channel
Program. We are pleased to recognize and congratulate INX for
achieving outstanding customer satisfaction,” said Edison Peres,
senior vice president of the worldwide channels go-to-market group
at Cisco.
Cisco measures the customer satisfaction levels achieved by its
Gold, Silver, and Premier Certified partners based on regional
target goals, providing a weighted average of a partner's pre- and
post-sales support over a rolling 12-month period. Partners that
achieve outstanding customer satisfaction are awarded the Customer
Satisfaction Excellence Gold Star and can be found using the
advanced search menu in the Cisco Partner Locator.
The Cisco Resale Channel Program provides a framework for
partners to build the sales, technical, and Cisco Lifecycle
Services skills required to deliver Cisco solutions to end
customers. Through the program's specializations and
certifications, Cisco recognizes a partner's expertise in deploying
solutions based on Cisco advanced technologies and services. Using
a third-party audit process, the program validates
partner qualifications such as technology skills, business
best practices, customer satisfaction, and presales and postsales
support capabilities - critical factors in choosing a trusted
partner.
Find More Information Online:
Cisco Certified Partners
Customer Satisfaction
ABOUT INX INC:
INX Inc. (NASDAQ:INXI) is a leading U.S. provider of IP
communications and data center solutions for enterprise
organizations. INX offers a suite of advanced technology solutions
focused around the entire life-cycle of enterprise IP network
communications and data center infrastructure. Services are
centered on the design, implementation and support of network
infrastructure, including routing and switching, wireless,
security, unified communications, and data center solutions such as
storage and server virtualization. Customers include enterprise
organizations such as corporations, as well as federal, state and
local governmental agencies. Because of its focus, expertise and
experience implementing and supporting advanced technology
solutions for enterprises, INX believes it is well positioned to
deliver superior solutions and services to its customers.
Additional information about INX can be found on the Web at
www.inxi.com.
Cisco, the Cisco logo and Cisco Systems are registered
trademarks of Cisco Systems Inc. in the United States and certain
other countries.
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