IGATE Announces Integrated Customer Experience (CX) for Adobe Summit 2015
March 10 2015 - 8:15AM
Business Wire
IGATE Corporation (“IGATE” or the “Company”) (NASDAQ: IGTE), the
New Jersey-headquartered integrated technology and operations
solutions provider, today announced the creation of an Integrated
CX (Customer Experience) solution leveraging Adobe Marketing Cloud
that addresses the needs of global corporations for delivering
customer engagement through integration of various digital channels
and enterprise technologies across geographies.
The solution provides capabilities to build leading edge digital
platforms. It seamlessly integrates Adobe Marketing Cloud with
underlying enterprise business technology platforms for CRM, data
management, analytics, mobility, middleware, external systems and
data sources. The solution will boost multi-channel customer
engagement and drive commerce by introducing a continuous business
process cycle through targeted outreach, empowered sales and
relevant interactions over multiple channels.
Apoorva Singh, SVP and Head of Digital at IGATE, said,
“This is an example of yet another innovation by IGATE to help our
clients deliver best-in-class customer engagement. The integration
of enterprise technology and business processes is critical for the
digital transformation charters of our clients.”
In 2014, IGATE had unveiled IROCS, an Intelligent Retail
Omni-Channel Solution to help retailers increase revenue across
channels. IROCS provided retailers with a single view of shopping
across channels, enabling them to provide a superior shopper
experience during each engagement across touch points, leading to
cross channel collaboration.
IGATE had also launched Social Insight in 2014, a solution that
applies statistical modeling to social media conversations to help
improve campaigns and promotions.
IGATE will showcase all three solutions at the Adobe Summit in
Salt Lake City in March this year.
Read more about Integrated CX at:
http://www.igate.com/services/digital-services/offerings/solutions/integrated-customer-experience
Read more about Social Insight at:
http://www.igate.com/services/digital-services/offerings/solutions/social-insight-platform
Read more about IROCS at:
http://www.igate.com/industries/retail-consumer-packaged-goods/retail/solutions/intelligent-retail-omni-channel-solution
Read more about IGATE’s digital practice at:
http://www.igate.com/services/digital-services/overview
Read more about IGATE’s unique ITOPS model at:
http://www.igate.com/about-us/igate-edge/itops-model
About IGATE
IGATE is a global leader in providing integrated technology and
operations-based solutions, headquartered in Bridgewater, New
Jersey. As a trusted partner to corporations in North America,
Europe and Asia Pacific, IGATE provides solutions to clients’
business challenges by leveraging its technology and process
capabilities, underwritten by an understanding of domain and
industry imperatives. With revenues over US$ 1.2 billion, and a
global employee talent capital of over 33,000, IGATE offers
productized applications and platforms that provide the necessary
competitive and innovation edge to clients across industries,
through a combination of speed, agility and imagination. IGATE is
listed on NASDAQ under the symbol IGTE.
Follow IGATE on Twitter: @IGATE_CorpIGATE on Facebook:
https://www.facebook.com/igatecorp
IGATE CorporationPallavi ChoudhuryT: +91 80 4104 2084E:
Pallavi.Choudhury@IGATE.comwww.igate.com
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