Hassle Free Holiday Travel Tips From Frontier Airlines
November 15 2007 - 12:32PM
PR Newswire (US)
DENVER, Nov. 15 /PRNewswire-FirstCall/ -- Holiday cheer is in the
air and as our nation looks forward to the holiday season, Frontier
Airlines (NASDAQ:FRNT) provides passengers with a few tips -- and
several check-in options -- to ensure a smooth and safe holiday
travel experience. First, Frontier recommends that travelers arrive
at the airport at least two hours prior to scheduled flight
departure time, both on the outbound and inbound trips. If
possible, the best option for check-in is to do it online before
you get to the airport. That helps ensure our customers will have
plenty of time to navigate the airport and get through security.
Second, travelers should keep in mind the following: -- For
carry-on luggage, all liquids, gels and aerosols must be in
3.4-ounces or smaller containers. Larger containers that are
half-full or toothpaste tubes rolled up are not allowed. Larger
liquids can be carried in checked luggage. -- All liquids, gels and
aerosols in carry-on luggage must be placed in one,
quart/liter-sized, zip-top, clear plastic bag. Gallon sized bags or
bags that are not zip-top such as fold-over sandwich bags are not
allowed. -- Each traveler must remove his/her quart-sized plastic,
zip-top bag from his/her carry-on at the screening checkpoint and
place it in a bin or on the conveyor belt for X-ray screening.
X-raying separately will allow TSA security officers to more easily
examine the declared items. "We recognize that holiday travel can
be very stressful for our customers, and we want to make sure that
we provide a positive experience to start or end their holiday
travel on the right note," said Chris Collins, Frontier's Executive
Vice President and Chief Operations Officer. "Frontier is
consistently ranked by the Department of Transportation (DOT) as
one of the top on-time airlines in the country with the fewest
cancellations, and that should be no exception during the peak
times of holiday travel. While our Denver hub is a very convenient
and efficient airport that can provide a great connecting point for
travelers from coast to coast, we also saw room for improvements.
Since last year we have not only doubled our ticket counter space,
but we have added approximately 48 self check-in kiosks. In
addition, should there be any weather related cancellations, we
have installed new software that will automatically rebook
passengers on the next available flight, allowing them to confirm
their new seat on the web or at the check-in kiosk without calling
our reservations desk. The new software should provide a quick and
convenient way to minimize potential disruptions to travel plans.
Of course, one of the best ways to minimize stress and avoid any
potential lines at the ticket counter is to check-in online at
http://www.frontierairlines.com/ before you arrive at the airport."
Frontier also offers the following tips for its passengers
traveling this holiday season: -- Stay Informed: To check the
status of any Frontier flight, passengers are encouraged to check
real-time flight status on the airline's Web site at
http://www.frontierairlines.com/ or call Frontier's automated
flight information line at 800-432-1359. In the event of a weather
disturbance, http://www.frontierairlines.com/ will also have the
most up-to-minute information regarding potential cancellations,
rebooking policies, etc. -- Check In Online: E-ticketed passengers
have easy options for check-in that eliminates potentially long
waits at the ticket counter. Frontier's online check-in allows
passengers to check in and print a boarding pass from a home PC. --
Online Baggage Check: If you check in online and have bags to
check, we offer a special "baggage check only" area at the main
ticket counter. This is our shortest line at the ticket counter. --
Kiosks: In addition to the online option, kiosks are a simple
alternative located at most of Frontier's major markets such as
Phoenix, Dallas, Las Vegas, Kansas City, Washington, DC, Los
Angeles, San Francisco and more. Learn more about online check-in
here
(https://www.frontierairlines.com/frontier/plan-book/online-check-
in.do;jsessionid=3afb6bf1c3a1b59966033e5e9efbe). -- Consider
Curbside: In Denver, customers, especially those checking
ski/snowboard/golf or sporting equipment, are encouraged to use
Frontier's full-service curbside check-in on the east side of DIA
on Levels 5 and 6. Curbside positions have been substantially
increased for the holiday rush so there should be plenty of agents
to help check in passengers and any of our eight positions on level
six and seven positions on level five. -- Skip the Crowd:
Passengers checking in at Frontier's Denver hub may access the A
Concourse via the sky-bridge on the north side of the main terminal
to avoid potentially crowded trams. -- Speed Ahead: Ascent and
Summit level members of EarlyReturns, Frontier's frequent flyer
program, may use the elite lines at Frontier ticket counters and
security checkpoints, where available, to expedite access to the
gates. -- Check It and Go: Frontier's aircraft are spacious;
however, onboard stowage space is limited. Passengers are
encouraged to check carry-on bags at the ticket counter. Passengers
are limited to one carry-on bag and one personal item, such as a
briefcase, purse or laptop computer. Also, please remember that all
carry-on luggage is subject to inspection at all security
checkpoints. However, remember that when checking bags, passengers
should check with the ticket counter agent to ensure their bags are
checked to the correct destination. Passengers should double check
the bag tag and always retain their receipts for the duration of
their trip. If possible, passengers should avoid putting anything
(ribbons, big tags, etc.) on the handles of the checked bag that
could block bar code scanners from reading the destination bag tag
that will be placed on the bag's handle. -- Special Services:
Frontier has many options available to passengers who have special
needs. If you have specific requirements, we encourage you to
contact Frontier prior to traveling by calling 800-432-1359. This
will assist us in providing you a pleasant, stress-free experience
on your day of travel. -- Unwrap It: All wrapped packages/gifts
will be unwrapped and inspected by the Transportation Security
Administration (TSA), so passengers are encouraged to bring
unwrapped gifts. -- Ticketed Travelers Only: Only ticketed
passengers are allowed beyond the security checkpoint. Proper
government-issued identification, such as a state-issued driver's
license or a passport, along with a coordinating boarding pass will
be needed to pass through security. Travelers are also encouraged
to visit TSA's "Traveler & Consumer Center" site at
http://www.tsa.gov/ to learn more about airport security measures
and get tips to help travelers save time and smoothly navigate the
security and travel process. Frontier wishes all of its passengers
a healthy, safe and joyous holiday season. For more information or
to book your holiday travel, please call Frontier Airlines at
800-4321-FLY, visit Frontier's Web site at
http://www.frontierairlines.com/, or consult your professional
travel agent. About Frontier Airlines Holdings, Inc. Frontier
Airlines Holdings, Inc. is the parent company of Denver-based
Frontier Airlines. Currently in its 14th year of operations,
Frontier Airlines is the second-largest jet service carrier at
Denver International Airport, employing approximately 6,000
aviation professionals. With 60 aircraft and one of the youngest
Airbus fleets in North America, Frontier offers 24 channels of
DIRECTV(R) service in every seatback along with 33 inches of
legroom in an all coach configuration. In conjunction with its
regional jet fleet, operated by Horizon and Republic Airlines,
Frontier offers routes linking its Denver hub to 61 destinations,
including 53 U.S. cities in 32 states spanning the nation from
coast to coast, seven cities in Mexico, two cities in Canada and
one in Costa Rica. In November 2006, Frontier and AirTran announced
a first-of-its-kind integrated marketing partnership that offers
travelers the ability to reach more than 80 destinations across
four countries with low fares, aboard two of the youngest fleets in
the industry. In December 2006, Frontier was designated "Best Low
Cost Carrier" in the U.S. by the readers of Business Traveler
magazine. Frontier's maintenance department has received the
Federal Aviation Administration (FAA) Diamond Award recognizing its
advanced training standards for eight consecutive years, from 1999
to 2006. For more in-depth information on Frontier Airlines, please
visit its Web site at http://www.frontierairlines.com/. DATASOURCE:
Frontier Airlines, Inc. CONTACT: Joe Hodas of Frontier Airlines,
+1-720-374-4504, Web site: http://www.frontierairlines.com/
http://www.tsa.gov/
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