ERIE, Pa., Feb. 4, 2020 /PRNewswire/ -- Erie Insurance
has appointed David Russo to senior
vice president of Customer Service, effective March 26. Russo currently serves as senior vice
president of Services Operations & Support. In a strategic
realignment, the new role will oversee service functions including
ERIE's Center of Excellence and Claims Quality teams,
Customer Care Operations, First Notice of Loss, Zone Operations,
Policy Processing and Mail & Document Services.
![](https://mma.prnewswire.com/media/1086065/Erie_Insurance_David_Russo.jpg)
Russo joined the company in 1988 while attending Penn State
Behrend. In 1990, he was promoted to commercial underwriter and
then moved to the Office of the President where he honed his
leadership, customer service and operations skills. In 2001, Russo
returned to underwriting in ERIE's
former Reinsurance Division. He was promoted to assistant vice
president in 2003 and led the company's Commercial Processing
Operations. In 2010, ERIE
consolidated processing operations under Russo's leadership in the
Customer Service division.
A native of Erie, Russo is a
graduate of Penn State Behrend and earned his MBA from Gannon University. He holds a number of
professional certifications including Chartered Property Casualty
Underwriter and Certified Insurance Counselor and has been an
active educator in the field of Insurance and Risk Management
throughout his career. Russo currently serves as vice-chair and
board member of the Sarah Reed Children's Center in Erie, Pennsylvania.
About Erie Insurance
According to A.M. Best Company,
Erie Insurance Group, based in Erie, Pennsylvania, is the 9th largest homeowners
insurer and 12th largest automobile insurer in the United
States based on direct premiums written and the 16th largest
property/casualty insurer in the United States based on
total lines net premium written. The Group, rated A+
(Superior) by A.M. Best Company, has more than 5 million policies
in force and operates in 12 states and the District of
Columbia. Erie Insurance Group is a FORTUNE 500 company.
News releases and more information about Erie Insurance Group
are available at www.erieinsurance.com.
View original content to download
multimedia:http://www.prnewswire.com/news-releases/erie-insurance-names-david-russo-senior-vice-president-of-customer-service-300998696.html
SOURCE Erie Insurance Group