Western-Wear Giant Sheplers Deploys Epicor Retail Store Solutions
November 04 2009 - 9:00AM
Business Wire
Epicor Software Corporation (NASDAQ: EPIC), a leading provider
of enterprise business software solutions to the midmarket and
Global 1000 companies, today announced western-wear giant Sheplers
recently deployed the Epicor Retail Store Point-of-Sale (POS)
solution to help streamline operations, bolster competitive
advantage and enhance customer service.
Since 1899, Sheplers and western-wear have been synonymous. As
the world's leading purveyor of apparel and accessories for a
country/western lifestyle, Sheplers offers a broad selection of
leading-brand apparel and boots for men, women and children, as
well as home decor items. Widely known for its outstanding customer
service, Sheplers provides a unique and convenient shopping
experience through its 20 stores throughout the United States,
online 24/7 at Sheplers.com, and via its award-winning catalog,
which was recently rated one of the top ten catalogs for customer
satisfaction in the US.
After conducting a thorough assessment of the top five POS
suppliers, the Sheplers team unanimously selected Epicor as its POS
partner. Looking to improve the accuracy and speed of transactions,
reduce manual intervention, accept debit cards and run promotions
via customer receipts, Sheplers will rely on Epicor’s solution to
support a range of retail transactions, processes and workflow.
“Epicor got it right,” said Jim Ritter, executive vice president
and CFO, Sheplers. “We were impressed with the solution’s overall
functionality and with the organization’s credibility, stability
and proven track record with its sizeable install base.”
Epicor Retail Store POS is an industry-leading .NET-based
solution that handles all in-store related functions including
returns, tendering, promotions, price lookups, gift cards,
merchandise credits, credit and debit card handling, local
in-store order and layaway, customer information, cash management,
electronic journal, reporting, task management and manager's
dashboard. The feature-rich system boasts real-time central lookup
features and a highly flexible configurator to meet unique business
requirements.
In addition to implementing its best-of-breed POS solution,
Epicor is also providing best-in-class customer service via its
professional services team. As the first line of support for
Sheplers employees, Epicor’s retail technology experts provide help
desk functionality to keep all POS systems and transactions running
smoothly, ensuring Sheplers’ customers experience the outstanding
service they’ve grown accustomed to expect.
“For more than 100 years, Sheplers has been a trusted source of
popular western-wear brands and fashions to consumers across the
country,” said David Henning, executive vice president and general
manager for Epicor Retail. “We’re pleased to be their POS
technology partner, helping them maintain their competitive
position in the market by strengthening their retail operations
through leading-edge software, hardware and services.”
Today, many of the world’s leading retailers use Epicor Retail
solutions and services to become more profitable, productive and
competitive. Epicor’s solutions leverage proven Microsoft .NET
technology to improve business operations and meet the evolving
merchandise and service expectations of today’s cross-channel
shoppers. Epicor delivers comprehensive retail management solutions
to enterprises in all tiers – from regional chains to multichannel
global brands. Retail customers include hundreds of marquee names,
from Aéropostale, American Eagle Outfitters, and Ann Taylor to
Zales and Zumiez.
About Epicor Software Corporation
Epicor Software is a global leader delivering business software
solutions to the manufacturing, distribution, retail, hospitality
and services industries. With 20,000 customers in over 150
countries, Epicor provides integrated enterprise resource planning
(ERP), customer relationship management (CRM), supply chain
management (SCM) and enterprise retail software solutions that
enable companies to drive increased efficiency and improve
profitability. Founded in 1984, Epicor celebrates 25 years of
technology innovation delivering business solutions that provide
the scalability and flexibility businesses need to build
competitive advantage. Epicor provides a comprehensive range of
services with a single point of accountability that promotes rapid
return on investment and low total cost of ownership, whether
operating business on a local, regional or global scale. The
Company’s worldwide headquarters are located in Irvine, California
with offices and affiliates around the world. For more information,
visit www.epicor.com.
Epicor is a registered trademark of Epicor Software Corporation.
Other trademarks referenced are the property of their respective
owners. The product and service offerings depicted in this document
are produced by Epicor Software Corporation.
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