CKFR Checkfree Corp (MM)

Leading Experts Offer Insights Into How to Attract and Retain On-Demand Customers ORLANDO, Fla., April 12 /PRNewswire-FirstCall/ -- Digital Insight Corp. (NASDAQ:DGIN) (http://www.digitalinsight.com/), the leading online banking provider, emphasized the importance and business benefits of financial institutions establishing a connection with today's on-demand customer during the company's heavily attended seventh annual national conference, "Serving the On-Demand World: Insights to Compete and Win," at the Royal-Pacific Resort at Universal Orlando, in Orlando, Fla. Amazon.com, Inc. (NASDAQ:AMZN) Vice President for Global Public Policy Paul Misener opened the conference by sharing the online retailer's best practices and effective strategies for capturing and retaining today's on-demand customer. He described today's e-commerce marketplace as "jungle-like," and noted that to compete and win online, companies must become aware of and then meet customers' needs. To help its client financial institutions achieve a deeper understanding of how to deliver online banking that better serves today's on-demand customers, the company provided in-depth market research and intelligence on end users' preferences, behaviors and expectations. Digital Insight also offered a number of experiential laboratories, educational sessions and workshops, including: * Online Customer Profitability Study Results, which explored the return on investment of attracting, retaining and serving online vs. offline on-demand customers as reported by peer-leading Digital Insight client financial institutions. * A Live Usability Study which illustrated -- in real-time -- how usability testing can validate the strengths and uncover weaknesses of the end user experience during online banking. Intelligence was gathered and shared with clients regarding end user actions and preferences involving actual on-demand consumers using online banking solutions. * Consumer and small business end user focus groups, such as "What We Fear Most and Why," during which real consumers shared their concerns about online security. In addition, "A Day in the Their Life" featured real small businesses, chronicled their typical workday and demonstrated how it affects their financial services relationship. * Partner workshops sponsored by CheckFree Corp. (NASDAQ:CKFR), Metavante Corporation, the technology subsidiary of Marshall & Ilsley Corporation (NYSE:MI), and Intuit Inc. (NASDAQ:INTU). The workshops provided an opportunity for Digital Insight partners to showcase their new products and demonstrated how they leverage their collaborative partnerships with Digital Insight. Marketing expert, best selling author and Harvard Fellow David Weinberger, Ph.D., then closed the conference with an energetic address on what banks and credit unions can do to better connect with today's on-demand customer. Dr. Weinberger explained that due to expectations set by their experiences on the Internet, customers now consider themselves to be in charge and will take their business elsewhere if they are treated otherwise. "Digital Insight knows that to succeed in today's challenging marketplace requires a comprehensive understanding of how to best serve today's on-demand customers," said Digital Insight Chairman, President and CEO Jeff Stiefler. "Digital Insight is able to provide our clients with the knowledge and best-of-breed solutions they need to deliver on-demand products and services online banking users want -- when they want them, where they want them and how they want them." The company's 2007 client conference will be held March 25-27, at Wynn Las Vegas in Las Vegas, Nev. Digital Insight is the largest outsourced provider of Internet banking services in the United States, serving approximately 1,750 financial institutions, 6.3 million consumer end users and more then 106,000 business end users. For more information on serving the on-demand world and Digital Insight's National Conference, visit (http://www.digitalinsight.com/). About Paul Misener Both an engineer and lawyer, Paul Misener is Amazon.com's Vice President for Global Public Policy. He is responsible for formulating and representing the company's public policy positions worldwide, as well as for managing its policy specialists in Washington, Brussels, Tokyo, and Seattle. About Amazon.com Amazon.com (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened its virtual doors on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer customers the lowest possible prices. Amazon.com and third-party sellers offer millions of unique new, refurbished, and used items in categories such as health and personal care, jewelry and watches, gourmet food, sports and outdoors, apparel and accessories, books, music, DVDs, electronics and office, toys and baby, and home and garden. Amazon.com and its affiliates operate websites, including http://www.amazon.com/, http://www.amazon.co.uk/, http://www.amazon.de/, http://www.amazon.co.jp/, http://www.amazon.fr/, http://www.amazon.ca/, and http://www.joyo.com/. About David Weinberger, Ph.D. David Weinberger is among the foremost (and funniest!) interpreters of technology's impact on business and society. He has been called a "marketing guru" by the Wall Street Journal, he is co-author of the influential bestseller The Cluetrain Manifesto (1999), and author of the critically acclaimed book Small Pieces Loosely Joined (2002). One of the connected economy's most thought-provoking mavericks, David is a fellow at Harvard's prestigious Berkman Center, a former philosophy professor, a former gag writer for Woody Allen, NPR commentator, technology columnist, weblogging pioneer, and a dot com entrepreneur. About Digital Insight Digital Insight(R) Corporation is the leading online banking provider for financial institutions. Through its comprehensive portfolio of Internet-based financial products and services built upon the company's unique architecture, Digital Insight enables banks and credit unions to become the trusted transaction hub for their retail and commercial customers. Digital Insight offers consumer and business Internet banking, online lending, electronic bill payment and presentment, check imaging, account-to-account transfers, Web site development and hosting and marketing programs designed to help increase online banking end user growth and more. Each Digital Insight product and service reinforces the strength of its financial institution clients. Safe Harbor Statement under the Private Litigation Reform Act of 1995 This release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are based on management's current expectations. Because of various risks and uncertainties, including the effectiveness of Digital Insight clients' efforts to market the online channel using intelligence gained at the 2006 National Conference and the number of end users attracted to the online channel as a result of such efforts, actual strategies and results in future periods may differ materially from those currently expected. Additional discussion of factors affecting these forward looking statements is contained under the caption "Risk Factors" in Digital Insight's most recent Annual Report on Form 10-K and Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission. Digital Insight undertakes no obligation to update publicly any forward-looking statements. DATASOURCE: Digital Insight Corp. CONTACT: Tobin Lee, Corporate Communications, +1-818-878-6048, , or Erik Randerson, Investor Relations, +1-818-878-6615, , both of Digital Insight Corp. Web site: http://www.digitalinsight.com/ http://www.amazon.com/

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