CDC Software Corporation (NASDAQ: CDCS), a hybrid enterprise
software provider of on-premise and cloud technologies, today
announced the availability of Pivotal Sales Force Automation, a new
sales module developed on its innovative Pivotal 6.0 CRM platform
that automates sales processes and helps enhance relationships with
customers.
The new Sales Force automation application incorporates best
practices along with functionality in account management, lead
management and processing, configurable opportunity management,
executive level forecasting, group level forecasting, individual
level forecasting, pricing and discounts, quote and proposal
management, order capture, geocoding and mapping and configurable
sales business logic.
CDC Pivotal CRM 6.0, built on the .Net Framework, is an agile
business application development platform that optimizes the use of
Microsoft tools and technologies and features a suite of modular
applications. It provides task-based navigation, embedded Microsoft
Office SharePoint Server and Microsoft Office System applications,
easy customization, a smart client user interface, high-user
adoption and a low total cost of ownership (TCO). With Microsoft
SharePoint and Microsoft Visual Studio Form Designer embedded in
Pivotal CRM 6.0, the CRM system can become a hub for all business
activities and collaborations, allowing users to complete much of
their daily work without having to switch back and forth between
multiple applications. With Microsoft Outlook embedded, data
synchronization is seamless between the CRM system and Outlook
inbox, and users can complete their calendaring, task, or e-mail
activities in either application. Pivotal CRM also features easier
customization, enhanced searching and reporting, ease of use, and
the flexibility to conform to the unique business requirements of a
business, all of which help increase user adoption and lead to
overall higher worker productivity.
According to a Gartner, Inc., July 28, 2010 Magic Quadrant for Sales Force Automation report
by Robert P. Desisto, “Product-driven transactional sales
organizations will find value in basic lead and opportunity
management capabilities to reduce sales cycles and improve sales
management visibility.”
“CDC Software’s new Pivotal Sales Force Automation solution can
help businesses improve overall sales performance by efficient
management of leads, opportunities, forecasting, quotes and
proposals, and better monitoring of business performance, as well
as optimized collaboration of sales data across individuals and
teams,” said Jason Rushforth, president of Front Office business
for CDC Software. “This new solution, with our award-winning
Pivotal 6.0 platform, provides users with superior performance,
usability, flexibility, and advanced integration with Microsoft
technologies that can ultimately shorten the sales cycle and
increase productivity, while helping create customers for
life.”
About Gartner Customer 360 Summit
The Gartner Customer 360 Summit is a comprehensive event
offering the latest customer strategies and technologies, how those
technologies affect your customer relationship initiatives, and
what organizational and cultural changes must occur to meet your
company’s goals. Additional information is available at
www.gartner.com/us/crm, which is not part of this press
release.
About Pivotal CRM
CDC Software’s Pivotal CRM is a flexible, powerful customer
relationship management solution for organizations that want to use
CRM strategically by modeling, enhancing and streamlining their
unique sales, marketing, and customer service processes. Built with
the user experience in mind, Pivotal CRM offers significant
flexibility and customizability, enabling organizations to tailor
the system precisely to their users’ needs. With a Microsoft-style
interface and role- and task-based navigation, Pivotal CRM is an
easy-to-use system that reduces the learning curve and helps
increase user adoption. Pivotal CRM embeds Microsoft Outlook and
SharePoint and tightly integrates with the Microsoft Office suite,
bringing data to the user when and where they need it, for optimal
efficiency.
About CDC Software
CDC Software (NASDAQ: CDCS), The Customer-Driven Company™, is a
hybrid enterprise software provider of on-premise and cloud
deployments. Leveraging a service-oriented architecture (SOA), CDC
Software offers multiple delivery options for their solutions
including on-premise, hosted, cloud-based Software as a Service
(SaaS) or blended-hybrid deployment offerings. CDC Software's
solutions include enterprise resource planning (ERP), manufacturing
operations management, enterprise manufacturing intelligence,
supply chain management (demand management, order management and
warehouse and transportation management), global trade management,
e-Commerce, human capital management, customer relationship
management (CRM), complaint management and aged care solutions.
CDC Software's recent acquisitions are part of its "integrate,
innovate and grow" strategy. Fueling the success of this strategy
is the company's global scalable business and technology
infrastructure featuring multiple complementary applications and
services, domain expertise in vertical markets, cost effective
product engineering centers in India and China, a highly
collaborative and fast product development process utilizing Agile
methodologies, and a worldwide network of direct sales and channel
operations. This strategy has helped CDC Software deliver
innovative and industry-specific solutions to approximately 10,000
customers worldwide within the manufacturing, distribution,
transportation, retail, government, real estate, financial
services, health care, and not-for-profit industries. For more
information, please visit www.cdcsoftware.com.
Cautionary Note Regarding Forward-Looking Statements
This press release includes "forward-looking statements" within
the meaning of the United States Private Securities Litigation
Reform Act of 1995, including statements relating to our beliefs
regarding Pivotal CRM and the Pivotal Sales Force Automation sales
module, including the features and benefits thereof, our beliefs
regarding our market and competitive position, and other statements
that are not historical fact, the achievement of which involve
risks, uncertainties and assumptions. These statements are based on
management's current expectations and are subject to risks and
uncertainties and changes in circumstances. There are important
factors that could cause actual results to differ materially from
those anticipated in the forward looking statements including,
among others: the continued ability of our products to address
industry and customer requirements; demand for and market
acceptance of new and existing solutions; the acceptance of our
products in new territories and geographies; the ability and
willingness of our partners to fulfill any obligations they may
have to us; and the development of new functionalities that would
allow customers to operate more effectively. Further information on
risks or other factors that could cause results to differ is
detailed in our filings or submissions with the United States
Securities and Exchange Commission, including our Annual Report on
Form 20-F for the year ended December 31, 2009, filed with the SEC
on June 1, 2010, and those of our ultimate parent company, CDC
Corporation, located at www.sec.gov. All forward-looking statements
included in this press release are based upon information available
to management as of the date of this press release, and you are
cautioned not to place undue reliance on any forward looking
statements which speak only as of the date of this press release.
Results may vary from customer to customer, based upon particular
facts and circumstances. Any website addresses provided herein for
parties other than the company or its subsidiaries or affiliates,
are not part of this press release and the contents such websites
are not incorporated herein or adopted in any way by the company.
The company assumes no obligation to update or alter the forward
looking statements whether as a result of new information, future
events or otherwise. Historical results are not indicative of
future results.
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