athenahealth Shares New Strategic Vision with More Than 1,500 Healthcare Customers at Recent Events
November 08 2019 - 9:00AM
Two key healthcare customer gatherings recently drew more than
1,500 leaders, system users and organizational decision makers to
connect, engage and learn about athenahealth’s vision to create a
thriving ecosystem that delivers accessible, high-quality, and
sustainable healthcare for all. The events were the annual
Centricity Healthcare User Group, where athenahealth was a platinum
sponsor, keynote speaker and led over 15 breakout sessions; and the
2019 Success Summit hosted by athenahealth, leading provider of
network-enabled services for healthcare provider organizations
nationwide.
On October 17-19, CHUG hosted its 25th annual conference in
Orlando, Fla., drawing more than 500 customer attendees and over 50
partner exhibits. As the largest independent user-led event within
the healthcare industry for customers of CentricityTM Practice
Solution and CentricityTM Electronic Medical Record (EMR),
attendees heard from athenahealth’s Chief Customer Officer Bret
Connor who announced substantial new investments in support for
those customers, including the rollout of dedicated Customer
Success Managers (CSMs). These CSMs are accountable for enhancing
the performance and satisfaction of clients with Centricity
products, just as they are for athenaOne. Additionally, Chad Dodd,
VP of Product Management, shared the product roadmaps, which
include more efficient provider workflows, improved collaboration
and access, and tools for value-based care insights that allow
organizations to be proactive with patients.
On October 21-23 in Austin, Texas, the athenahealth Success
Summit welcomed more than 1,000 healthcare providers of all types,
specialties and sizes. The event featured more than 50 industry
breakout sessions, two illuminating keynotes, dedicated time for
user groups, one-on-ones with CSMs, specialty-focused content, and
more. During the Summit, athenahealth Chairman and CEO Bob Segert
shared, “As we continue to enable the transformation of healthcare
delivery we’re going to create the most open and connected network
across the care continuum; build the most modern, nimble
technology; deliver insights from across the nation; and partner
our experts with your organizations to optimize performance.”
athenahealth will continue to market and deliver its industry
leading, cloud-based athenaOne solutions and support the rich
portfolio of Centricity products. “The Centricity portfolio has set
the standard for comprehensive ambulatory practice solutions for
more than two decades and we are committed to making sure those
have the functionality and support they need to be successful with
their transition to value-based care,” stated Dodd.
“We are on this mission as one athenahealth company supporting
multiple solutions with an unwavering commitment to our user
community,” said Connor. “athenahealth has an opportunity to build
on more than 25 years of success serving great and committed users
of Centricity Practice Solution and Centricity EMR, as well as more
than 20 years of success with athenaOne clients. On top of that, we
had users of Centricity Business at our Success Summit that became
customers when we were IDX more than 30 years ago and are part of
our expanded athenahealth family. We couldn’t be more excited about
our bright future and the accelerating momentum we see. The
enthusiasm and passion emanating from customers and athenistas
alike at these events was thrilling to experience.”
About athenahealth
athenahealth partners with healthcare organizations across the
care continuum to drive clinical and financial results. Our vision
is to create a thriving ecosystem that delivers accessible,
high-quality, and sustainable healthcare for all, and we are
pursuing this through our medical record, revenue cycle, patient
engagement, and care coordination service offerings. Our expert
teams build modern technology on an open, connected ecosystem,
yielding insights that make a difference for our customers and
their patients. For more information, please
visit www.athenahealth.com.
Contact:Jean Borgmanmedia@athenahealth.com617-402-8001
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