Hackett: World-Class Procurement Organizations Staff More Strategically: Pay 41% More; Require 50% Less Staff; Invest in Skills
February 23 2006 - 9:30AM
Business Wire
The Staffing Model that World-Class Procurement Organizations Rely
on Yields 20% Lower Costs, 133% Greater Spend Savings, and Helps
Elevate Procurement to a Strategic Function World-class procurement
executives build organizations that have a much more strategic
staffing mix than typical companies, with 63% fewer clerical staff
and 31% more professionals, according to Book of Numbers(TM)
research from The Hackett Group, a strategic advisory firm
(NASDAQ:ANSR). As a result, these world-class procurement
organizations have fully-loaded wage rates that are 41% higher than
typical companies. Higher wage rates enable world-class procurement
organizations to attract the professional skills required to
operate the function as a strategic investment rather than a cost
center. In addition to attracting talent, world-class procurement
further develops necessary skills by dedicating 74% more hours/year
to training of procurement staff than typical companies, and commit
far fewer staff hours to transactional activities. The staffing
model plays a key role in enabling world-class procurement
organizations to perform very differently than typical companies.
World-class procurement organizations spend 20% less on operations
than peers and have about half of the overall staff. World-class
procurement organizations also drive much higher return on
investment within procurement operations than typical companies and
are more closely aligned with their companies' business goals. For
example, leading procurement organizations are more involved in
strategic activities such as enterprise-level planning,
enterprise-level budgeting, new product development, service-level
agreement negotiations, and using cross-functional teams for key
procurement activities. "World-class procurement leaders establish
their organization as a strategic function, one that is fully
integrated with other relevant parts of the business," states
Hackett Procurement Practice Leader Chris Sawchuk. "They take a
wider view, understanding the implications of procurement policy
for suppliers, internal and external customers, and shareholders.
Their staffs lead cross-functional teams to establish which goods
and services are most beneficial to the company, taking a broad
array of factors into account, not just purchase price." "To do
this, world-class procurement executives need more skilled and
qualified employees," according to Hackett Senior Business Advisor
Pierre Mitchell. "This is why they pay higher wage rates and invest
aggressively in talent-management strategies designed to retain and
develop their staff. The training pays off as well, because
employees at world-class procurement organizations have higher
degrees of competence in the key skills required to undertake
processes such as pricing and cost analysis, sourcing and supplier
management. The superior performance metrics of world-class
procurement organizations directly correlate to these investments."
To see the full version of this research, please click on the
following link for the Hackett Research Insight Center:
http://www.signup4.net/Public/ap.aspx?EID=PRCA18E More information
on The Hackett Group is available: by phone at 770-225-7300; by
e-mail at info@thehackettgroup.com; or on the Web at
http://www.thehackettgroup.com. The Hackett Group The Hackett
Group, a strategic advisory firm, is a world leader in best
practice research, benchmarking, and business transformation
services that empirically define and enables world-class enterprise
performance. From the 2005 acquisition of REL, a global leader in
generating cash improvement from working capital, Hackett also
offers Total Working Capital Management services to liberate cash
flow from operations through improved working capital, reduced
costs and increased service quality. Hackett uniquely backs up its
research and advice across sales, general and administrative
(SG&A) and supply chain activities with performance metrics
gathered through 3,500 benchmark studies over 14 years at 2,000 of
the world's leading companies, including 96% of the Dow Jones
Industrials. Book of Numbers is a trademark of The Hackett Group.
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