Stream Named as a Top Outsourcer for 2010 by Leading Outsourcing Industry Group
December 01 2010 - 2:30PM
Business Wire
Stream Global Services, Inc. (NYSE AMEX: SGS), a leading,
global business process outsource (BPO) service provider
specializing in customer relationship management services for
Fortune 1000 companies, today announced that it has been awarded
the Top Outsourcer 2010 Award, inbound category, by
ContactCenterWorld, the global association for contact center best
practices & networking.
According to ContactCenterWorld, the annual Top Outsourcer
Awards program is aimed at acknowledging the best in the industry -
companies that have outperformed their peers and deserve global
recognition. Stream was singled out once again for its exceptional
performance in the inbound customer service category. Since the
program’s inception, the Top Outsourcer Ranking Awards listing has
become a reference for client companies seeking the best in the
outsourcing industry. Companies review the lists to both confirm
the value of existing relationships as well as build new ones.
“Since the first ContactCenterWorld awards were given in 2005,
Stream has continually placed high in the rankings in the Top
Outsourcer category. It is a great honor to be recognized once
again by this well-respected industry resource for our efforts in
the inbound customer contact center sector,” said Kathryn
Marinello, Stream’s chairman and CEO. “To be acknowledged as one of
the top contact center service providers in the world speaks
volumes about the talent, dedication and hard work of Stream’s
30,000 worldwide employees who do their best to provide exceptional
service and value to our clients every day.”
“I would like to congratulate Stream - they provided us with
some impressive stats with which we compiled the 2010 rankings, and
were able to show their position and strength in outsourcing
services for the contact center world,” said Raj Wadhwani,
president of ContactCenterWorld. “In such a competitive sector they
managed to hold their position, which is a testament to their
success and ability to manage clients' business.”
For more information on Stream and its complete offering of
sales, technical support and customer care solutions, please visit
http://www.stream.com.
About ContactCenterWorld:
ContactCenterWorld is The Global Association for Contact Center
Best Practices & Networking with over 123,000 members
worldwide. It runs industry award programs for contact centers,
outsourcers and industry vendors, offers membership to its global
and content-rich website ContactCenterWorld.com, runs best practice
conferences around the world and offers certification programs for
employee engagement (TopPlace2Work.com) and customer satisfaction
(Rate-Our-Service.com). Visit www.ContactCenterWorld.com for
details.
About Stream Global Services, Inc.
Stream Global Services is a leading business process outsource
(BPO) service provider specializing in customer relationship
management including sales, customer care and technical support for
Fortune 1000 companies. Stream is a trusted partner to some of the
world’s leading technology, computing, telecommunications, retail,
entertainment/media, and financial services companies. Our service
programs are delivered through a set of standardized best practices
and sophisticated technologies by a highly skilled workforce of
approximately 30,000 employees based out of 50 solution centers in
22 countries supporting more than 35 languages. Stream continues to
expand its global presence and service offerings to increase
revenue, improve operational efficiencies and drive brand loyalty
for its clients. To learn more about the company and its complete
service offering, please visit www.stream.com.
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