EDMESTON, N.Y., Aug. 30,
2024 /PRNewswire/ -- NYCM Insurance, trusted provider
of home, auto, and business insurance within New York state, proudly marks its 125th year
while making significant enhancements to its digital experience.
Known for its long-standing dedication to customer care, NYCM is
reinforcing its commitment to customer convenience.
Since its founding in 1899, the company has remained committed
to delivering genuine care to individuals and communities. As NYCM
celebrates this significant milestone, it continues to evolve, now
offering a comprehensive digital experience designed to meet the
needs of their more than 600,000 policyholders, wherever they
are.
"At NYCM Insurance, genuine care means being there for customers
when they need it most—and that includes making it easy for them to
access services on their own terms," said Cheryl Robinson, President and CEO of NYCM
Insurance. "We want to make the process of reporting a claim as
seamless as possible, providing customers with the tools they need
to protect what matters most, whenever and wherever they
choose."
To provide more accessibility, efficiency, and real-time
transparency, NYCM Insurance has expanded their online claim
reporting features for customers to process their home and auto
claims. Customers now have access to report a claim online, view ID
cards, view policy details, and more.
"Digital claim reporting offers greater sense of control by
allowing customers to choose how they want to interact with us
throughout the life of their claim." Robinson continued. "Customers
can report their home or auto claim, track the status, view
in-network auto repair shops, and receive claim payment updates all
through their My Account, either on their web browser or via their
mobile app."
To report a digital claim and view a personalized dashboard,
customers should log in through their My Account. If customers
don't have a My Account, they can create one at www.nycm.com.
As NYCM Insurance looks to the future, they invite customers to
explore their digital tools, offering greater convenience and
accessibility for their home and auto insurance policies. For more
information, visit www.nycm.com/myaccount or download the NYCM
Insurance mobile app from the Apple App
Store or Google Play Store.
About NYCM. NYCM Insurance is a property and casualty
insurance carrier that has been providing coverage to residents and
businesses in New York since 1899.
With a team of over 880 employees, and a network of over 1,400
independent agents, NYCM Insurance is dedicated to providing
superior service and a quality customer experience to their over
600,000 customers. Insurance lines include Home, Auto, Umbrella and
Business. NYCM Insurance is rated A by A.M. Best Company.
Contact Kelly Pylinski, Brand
Management Division Manager
media@nycm.com
800-234-6926
View original content to download
multimedia:https://www.prnewswire.com/news-releases/nycm-insurance-enhances-digital-experience-for-customer-convenience-302235185.html
SOURCE NYCM Insurance