SEATTLE, July 24,
2024 /PRNewswire/ -- IGT Solutions (an EQT group
company) and AuxoAI announced a strategic partnership to unlock
productivity and profitability for clients in the Travel,
Transportation, and Hospitality (TTH) industry. This collaboration
marks the inception of IGTx, a new business unit within IGT
Solutions that combines their existing Data and Digital strengths
with AuxoAI's innovative IP, solution capabilities, and technology
ecosystem relationships.
The TTH industry holds the pole position in the modern world
economy, contributing over USD 11Tn (10% + of the world's GDP).
Recent advancements in Generative AI have positioned TTH customers
to invest significantly in modernizing their technology stacks to
become AI-ready. IGTx, powered by a strategic partnership between
IGT Solutions and AuxoAI, stands at the forefront of this
transformation. By leveraging AI, IGTx aims to enhance customer
service and empower the 25,000+ workforce at IGT Solutions. These
industry-leading AI solutions are meticulously designed to optimize
reservations, lost baggage, and claims processing workflows,
enabling enterprise technology to deliver tangible value.
IGTx will harness the power of cutting-edge digital, cloud and
AI technologies to enable organizations with improved operational
efficiency and customer experiences. By leveraging deep domain and
technology expertise, IGTx will integrate client data and
intelligence to create connected experiences and actionable
operational strategies using AuxoAI's Damia platform.
Navneet (Nav) Taneja will lead
IGTx. Nav brings extensive expertise in growing technology
businesses, P&L management, and managing complex multi-domain
engagements. With over 25 years of global experience as an
executive at Amazon, Infosys, and most recently, Xoriant
Corporation, Nav has achieved significant success in building
relationships in the technology services ecosystem and expanding
partnerships with high-impact technology companies.
IGT Solutions' CEO Katie Stein
said, "The IGT Solutions and AuxoAI partnership brings together our
strengths in digital infrastructure, application development, data
engineering, and cognitive and generative AI under a unified
business unit. IGTx, with its global team of hundreds of technology
experts and industry leaders from Travel, AI, and core Technology
sectors, will seamlessly integrate these capabilities to deliver
impactful results at scale for leading brands."
AuxoAI co-founder Amaresh added, "This strategic partnership to
launch IGTx recognizes the critical role of vertical-specific AI
applications in driving enterprise adoption. By combining
industry-specific technology stacks and data models with innovative
IP, we are equipping clients with a pragmatic approach to
transitioning from legacy systems to modern AI architectures and
experience-driven business models."
In summary, IGTx represents a powerful collaboration, seamlessly
integrating expertise to deliver impactful results at scale for
leading enterprises. IGTx (igtsolutions.com)
About IGT Solutions
IGT Solutions is a next-gen customer experience (CX) company
that defines and delivers transformative experiences for global
brands. It does this by using innovative digital technologies and
by combining digital and human intelligence. IGT Solutions is the
preferred partner for managing end-to-end CX journeys across
industries. Established in 1998, it has more than 90 global marquee
customers and 25,000+ CX experts servicing client processes from 31
global delivery centers across 13 countries.
www.igtsolutions.com
About AuxoAI
Named after Auxo, the Greek goddess of growth, AuxoAI is an
AI-first company that leverages AI's transformative power to drive
enterprise growth and operational efficiency. Our team helps
businesses reimagine workflows and modernize data and digital
infrastructure. Auxo's platform (Damia - Enterprise AI Studio)
delivers enterprise velocity by accelerating time to value with
AI-powered solutions.
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SOURCE IGT Solutions