CHARLOTTE, N.C., May 21, 2024
/PRNewswire/ -- Skyla Credit Union
today announced a strategic investment and partnership with
AviaryAI, the financial industry's first AI outbound specialist.
Skyla joins other industry leaders, Envisant and Encurage Financial
Network, in backing this innovative Credit Union Service
Organization (CUSO) that aims to revolutionize member service
through AI-powered automation.
AviaryAI, a subsidiary of Y-Combinator backed startup, Cambio,
leverages custom-built, private Large Language Models (LLMs) to
create human-like voice agents that automate outbound calls for
credit unions to welcome new members, encourage card activations
and more. These agents free up employee time, allowing credit
unions to focus on deepening member relationships and driving
growth.
"We are thrilled to partner with AviaryAI and support their
mission to transform the credit union industry through cutting-edge
AI technology," said Eric Gelly, President and CEO of Skyla Credit Union. "With AviaryAI's seasoned
leadership team boasting expertise in AI development and credit
unions, we anticipate significant advancements in member experience
through this partnership with such an innovative fintech."
Blesson Abraham, co-founder and
CEO of AviaryAI, previously held leadership roles at Baxter Credit
Union (BCU) and founded SavvyIntel, a SaaS analytics solution
acquired by TruStage in 2017.
"Our dedication to delivering outstanding member experiences and
enhancing operational efficiency is perfectly mirrored in this
investment," said Ray Crouse,
President of Skyla Financial Solutions, LLC. "The decision to
invest in Aviary is strategic; their AI technology, already proven
in their consumer app for credit unions, promises significant
benefits."
"Skyla Credit Union's investment
in AviaryAI is a testament to the transformative potential of our
AI-powered solutions," said Blesson
Abraham, Founder and CEO of AviaryAI. "We look forward to
working closely with Skyla and our other partners to help credit
unions stay at the forefront of innovation while prioritizing
member privacy and security."
With the backing of industry leaders, AviaryAI is poised to make
a significant impact on the credit union landscape, enabling
institutions to leverage AI technology to generate revenue, create
efficiencies, and deliver unparalleled member experiences.
About Skyla Credit Union:
Skyla Federal Credit
Union is a full-service financial institution based in Charlotte, NC here to make things possible!
The credit union has a membership of more than 103,000 with over
$1.5 billion in assets and 19 branch
locations throughout the country. As a not-for-profit cooperative,
Skyla is wholly owned by its members. Learn more at
www.skylacu.com.
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SOURCE AviaryAI & Skyla Credit
Union