Salesloft Announces New AI Features That Capture Valuable Insights from Conversations to Accelerate Deals
May 14 2024 - 9:32AM
Business Wire
Company also named leader in Conversation
Intelligence by G2 and TrustRadius
Salesloft, provider of the only platform that prioritizes,
automates, and recommends actions to help revenue teams close more
business, today announced new platform enhancements that use AI to
identify important deal insights that revenue teams can use to
close more deals. These new conversation intelligence capabilities
extract deeper pipeline insights from calls, help sellers more
efficiently prepare for meetings with buyers, help sales managers
identify targeted feedback for their reps, and capture all members
of complex buying committees without manual data input.
“Every opportunity is basically an extended conversation between
a buying group and a selling group,” said Ellie Fields, chief
product officer at Salesloft. “Each interaction over the course of
weeks or months is a chance to understand the buyer, address their
objections and win a deal. But it’s too hard for people to keep all
that information top of mind. That's where Salesloft’s rich data
platform and AI come in. We distill key moments from every
conversation, then use that insight to save sellers time and make
them smarter; for example, providing prep in the minutes before a
meeting.”
As part of its spring product launch, Salesloft is unveiling
four new key capabilities:
- Conversation Key Moments: Reviewing call recordings and
transcripts to identify deal risks and opportunities is both
labor-intensive and ineffective. With Conversation Key Moments,
generative AI does the heavy lifting by analyzing meeting
transcripts to extract important information so teams can gain
insight into how competitors, objections, and decision-makers are
affecting buyer decisions. Key Moments appear throughout Salesloft
Conversations so sales teams have quick and easy access to
important information wherever they are in their workflow.
- Meeting Prep Workflow: Preparing for calls with buyers
is a time-consuming task that often slips through the cracks due to
time constraints. AI consolidates past conversations data, key
moments, and deal summaries into a single “cheat sheet”, helping
sellers consistently prepare for meetings with buyers in a fraction
of the time, while aligning the entire selling team before a
customer meeting. Meeting prep is surfaced as an action directly in
a seller’s Rhythm workflow, allowing sellers to quickly review
important deal information before a meeting. An email with a
pre-populated agenda and action items is created on behalf of the
seller and can be sent to meeting participants ahead of a call, so
attendees know what to expect.
- Auto Buying Group Capture: Today’s selling environment
is marked by larger, more complex buying groups, where just one
stakeholder can affect the outcome of a deal. Yet Salesloft data
shows the majority of opportunities do not include multiple
contacts on deal records. If a “person” record doesn’t already
exist, Salesloft now automatically creates one for all identified
persons on an email or in a meeting and logs their activities.
Interoperability with Salesloft Deals links each new record to
related opportunities in the platform and adds those stakeholders
directly on the deal page, giving revops and sales leaders a
holistic understanding of influential members of buying groups and
the activities most likely to drive to a successful outcome.
- AI-assisted Conversation Scorecards: Managers can now
quickly identify coachable moments for team members. AI
pre-populates scorecards with assessments of rep performance by
analyzing conversation transcripts of customer interactions and
meetings, creating a significant time-savings for managers. These
scorecards will surface as action items directly in a manager’s
Rhythm workflow, allowing them to give their team targeted and
timely feedback that can impact in-flight deals. Reps can also
request scorecards, which populates a Rhythm action item for their
manager to complete, creating visibility for successful calls and
making it easier for sellers to ask for support when they need it.
Salesloft offers the only AI-assisted conversation scorecard
available in the daily workflow.
“Salesloft’s Auto Buying Group Capture solves a manual process
that is preventing us from getting the full picture of our
opportunity reporting,” said Drew Moldenhauer, Global CRM Business
Partner at 3M. “It's a simple solution that requires minimal change
management from reps.”
To learn more about each of these features and to see a complete
list of Salesloft’s latest platform release, visit
salesloft.com/new-features/
Salesloft Recognized by G2 and TrustRadius as a Leader in
Conversation Intelligence
Salesloft was recognized in G2’s Spring 2024 reports as a leader
in Conversation Intelligence, Sales Performance Management, Sales
Engagement, Sales Coaching and Sales Analytics for enterprise
businesses. On May 8, TrustRadius announced its 2024 Top Rated
awards for which Salesloft earned awards in four categories
including Conversation Intelligence. Notably, both G2 and
TrustRadius awards are based entirely on real user reviews and
customer satisfaction ratings on the respective sites.
Earlier this year, Salesloft was named to G2’s 2024 Best
Software Awards, earning a top spot on the Best Sales Products
list. Salesloft also found its place among the 100 elite winners of
the TrustRadius 2024 Most Loved Awards.
About Salesloft
Salesloft helps revenue teams take the right actions to close
every deal with the only platform built around the sellers’
workflow. The Salesloft Revenue Orchestration Platform aligns
revenue teams by prioritizing, automating, and recommending actions
that can improve buyer and customer engagement throughout the
entire buyer journey, driving improved productivity, and better
pipeline efficiency and revenue outcomes. Thousands of the world’s
top revenue teams, like those at Google, 3M, IBM, Shopify, Square,
and Cisco, drive more revenue with Salesloft. For more information
visit salesloft.com or follow us on LinkedIn.
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version on businesswire.com: https://www.businesswire.com/news/home/20240514484917/en/
Leah Ward Senior Director, Content + Communications
Leah.ward@salesloft.com