Company’s healthcare navigation and care
coordination platform recognized for its unique human-centered,
technology-empowered design and use of AI to drive a better member
experience
Celebrating 25 years as the leading consumer healthcare
navigation and care coordination company, Quantum Health announced
today it has received the “Best Overall Patient Engagement
Solution” award in the 8th annual MedTech Breakthrough Awards
program conducted by MedTech Breakthrough. This independent market
intelligence organization recognizes the top companies,
technologies and products in the global digital health and medical
technology market.
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Quantum Health awarded the 2024 MedTech
Breakthrough Award for "Best Overall Patient Engagement Solution".
(Graphic: Business Wire)
The MedTech Breakthrough Awards honor excellence and recognize
the innovation, hard work and success in a range of health and
medical technology award categories, including Telehealth, Clinical
Administration, Patient Engagement, Electronic Health Records
(EHR), Virtual Care, Medical Devices, Medical Data & Privacy,
and many more. This year’s program attracted thousands of
nominations from over 18 different countries throughout the
world.
“Healthcare is costly and complex. By harnessing artificial
intelligence (AI), machine learning, predictive modeling, natural
language processing and its proprietary Real-Time Intercept (RTI)
technology, Quantum Health is not only enhancing the member
experience, but setting new standards for efficiency, accuracy and
transformative outcomes,” said Steve Johansson, managing director
for MedTech Breakthrough. “Quantum Health is revolutionizing the
healthcare experience through its unique navigation platform and
redefining the standards for care coordination, cost savings and
improved health outcomes.”
Employers and healthcare organizations are leaning on new
technologies to improve process efficiency and to scale backend
information for personalizing the patient experience, allowing more
qualitative time for care coordination. The application of
artificial intelligence (AI) technology is increasingly of interest
to enterprises.
Quantum Health transforms the healthcare experience for over 3
million members and more than 500 employer clients by simplifying
members’ healthcare journeys, making them more cost-effective and
ultimately improving health outcomes. Through continual innovation
and a commitment to members’ wellbeing, Quantum Health provides a
human-centered, technology-empowered model that uniquely enables
consistent, high-quality care coordination.
Quantum Health creates predictive, personalized and impactful
experiences that drive insights for in-the-moment healthcare
decision-making for members, providers and carriers using its
integrated technology stack. Through its proprietary Real-Time
Intercept® (RTI) capability, Quantum Health leverages multiple data
streams and information systems to collect, analyze and act upon a
wide range of indicators that identify that healthcare services are
about to be consumed. This cutting-edge technology includes AI,
advanced machine learning (ML) modules, smart benefits search and
natural language processing (NLP) and guides decision-making by
cross-referencing member data with RTI opportunities. This allows
exceptionally proactive identification of, and intervention in, a
member’s evolving healthcare journey, guiding the member to the
right care at the right time.
“We are proud to receive this award from MedTech Breakthrough
recognizing our innovation and commitment to improving the
healthcare journey for our members through the power of
technology,” said Kristen Wheeler, Senior Vice President of Member
Engagement for Quantum Health. “Traditional healthcare engagement
often begins after the member has had a very suboptimal experience
and unnecessary costs have been incurred. Our human-centered,
technology-empowered model, which incorporates the latest
technologies, uniquely enables predictive, simplified and seamless
care coordination by identifying opportunities to engage with
members early and often. Our Healthcare Warriors® use this
innovative technology to make proactive and informed decisions to
guide members throughout their healthcare journeys, ensuring more
comprehensive, streamlined and effective care.”
About Quantum Health
Quantum Health celebrates its 25th year as the industry-leading
consumer healthcare navigation and care coordination company that
delivers an unparalleled consumer experience to its members, as
well as validated claims savings and high satisfaction rates for
its self-insured employer and payer clients. Quantum Health’s
proprietary Real-Time Intercept® capability identifies
opportunities for early intervention in a member’s healthcare
journey, resulting in better engagement, outcomes and cost
efficiencies.
Founded in 1999 and based in Dublin, Ohio, Quantum Health has
earned numerous awards and honors, including being named among the
Fastest-Growing Private Companies by Inc. 5000, a Great Place to
Work by FORTUNE Magazine and Entrepreneur Magazine, and one of
FORTUNE’S Best Workplaces in Healthcare. The Women Presidents’
Organization has also ranked Quantum Health as one of the 50
Fastest-Growing Women-Owned/Led Companies for over 15 years.
To learn more about the company, visit Quantum-Health.com, and
connect with us on LinkedIn and Twitter.
About MedTech Breakthrough
Part of Tech Breakthrough, a leading market intelligence and
recognition platform for global technology innovation and
leadership, the MedTech Breakthrough Awards program is devoted to
honoring excellence and innovation in medical & health
technology companies, products, services and people. The MedTech
Breakthrough Awards provide a platform for public recognition
around the achievements of breakthrough healthcare and medical
companies and products in categories that include Patient
Experience & Engagement, Health & Fitness, Medical Devices,
Clinical Administration, Connected Healthcare, Medical Data,
Healthcare Cybersecurity and more. For more information visit
MedTechBreakthrough.com.
Tech Breakthrough LLC does not endorse any vendor, product or
service depicted in our recognition programs, and does not advise
technology users to select only those vendors with award
designations. Tech Breakthrough LLC recognition consists of the
opinions of the Tech Breakthrough LLC organization and should not
be construed as statements of fact. Tech Breakthrough LLC disclaims
all warranties, expressed or implied, with respect to this
recognition program, including any warranties of merchantability or
fitness for a particular purpose.
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John Hallock Quantum Health, Corporate Communications
John.Hallock@quantum-health.com 800-257-2038 x16731
617-615-7712