Air Cargo World Announces 2010 Air Cargo Excellence Survey Winners
March 10 2010 - 8:00AM
PR Newswire (US)
ROSWELL, Ga., March 10 /PRNewswire/ -- Air Cargo World, the global
news authority on air logistics and freight transport, has unveiled
the findings of its sixth annual Air Cargo Excellence (ACE) Survey,
which measures carriers and airports on specific criteria and ranks
them to identify above or below average performance. The findings
were revealed today at the Air Cargo Excellence Awards in
Vancouver, marking the first time the winners have been honored in
a public ceremony. The survey is determined by freight forwarders
who rate airlines on Customer Service, Performance, Value and
Information Technology; airports are rated by airlines on
Performance, Value, Facilities and Regulatory Operations. The
survey results for the airlines and airports achieving an overall
rating of 101 and higher are available online at
http://www.aircargoworld.com/ and will be featured in the April
issue of the monthly magazine, published by UBM Aviation
(http://www.ubmaviation.com/). The top five airlines were honored
with awards, ranging from Diamond to Bronze, at the March 9,
Vancouver awards ceremony. Southwest Airlines garnered the highest
overall airline score, led all airlines in the Performance and
Value categories, and received the evening's highest honor, the
Diamond Award. FedEx Express, which came in second in overall
score, was the recipient of the Platinum Award; and Emirates Sky
Cargo came in third and received the Gold Award. The Silver Award
went to Virgin Atlantic and Bronze to Nippon Cargo Airlines.
Airports rated highest by airlines and forwarders included Memphis
in North America, Amsterdam in Europe, and Seoul Incheon in Asia
& Middle East, in the one-million-or-more tons category. In the
half-a-million to million ton category, Dallas/Ft. Worth,
Luxembourg and Tokyo Haneda took the lead in each of their regions.
For the half-a-million and less category, Athens (Europe) advanced
to the top spot from 11th in 2009, and Rockford (North America)
moved into first place, up from seven last year. Nagoya rated
highest overall in Asia & Middle East. Significant improvements
made by airlines from 2009 to 2010, include Southwest Airlines'
jump to first place from 12th, FedEx Express to second from ninth,
Nippon Cargo Airlines to the fifth position from 30th and Japan
Airlines to sixth from 22nd place. "The Air Cargo Excellence Awards
ceremony gave us a great opportunity to honor the airlines and
airports that strive to meet excellence and to exceed their past
performances. The success of this inaugural event proves the
importance and credibility of the Air Cargo Excellent survey, which
has become an important benchmark of airline and airport
performance," said Steve Prince, publisher of Air Cargo World. For
more information about Air Cargo World and the Air Cargo Excellence
Survey visit http://www.aircargoworld.com/ or contact publisher
Steve Prince at +1 770-642-9170. To subscribe to Air Cargo World,
contact customer service at aircargoworld@ubmaviation.com. About
Air Cargo World Air Cargo World, founded in 1942, is the air
freight industry's leading global publication. Each domestic and
international monthly issue, and its companion website, provides
global airfreight news, analysis, features, special reports and
statistics to logistics professionals, shippers, airfreight
forwarders, importers, exporters and others who purchase
transportation products and services in the airfreight sector. Air
Cargo World has more than 16,500 subscribers receiving the North
America edition and over 17,000 International edition readers
throughout Europe, Asia, Latin America and the Middle East. Air
Cargo World is published by UBM Aviation, a global data and
information business for the air transport industry serving the
passenger aviation, air cargo logistics, maintenance repair &
overhaul (MRO) and business travel communities with flight and
fleet information products, market intelligence, news and events.
UBM Aviation is a division of United Business Media Limited
(http://www.ubm.com/). DATASOURCE: Air Cargo World CONTACT: Diana
Cronan, Corporate Communications, UBM Aviation,+1-202-355-1153,
diana.cronan@ubmaviation.com Web Site:
http://www.aircargoworld.com/
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