The New Home Company Recognized for Providing Nation’s Best Purchase and Ownership Experiences for Third Straight Year
March 15 2021 - 6:55AM
Business Wire
At the 2021 Eliant Homebuyers’ Choice Awards,
NEW HOME once again earns “The Eliant” for its commitment to
customer satisfaction.
The New Home Company (NEW HOME; NYSE: NWHM) recently received
“The Eliant” award for the third straight year for providing its
customers with the best purchase and ownership experiences of any
builder in the United States. The honor was presented during the
25th annual Eliant Homebuyers’ Choice Awards.
The Eliant is an award given to builders who rate highest for
Best Overall Purchase and Ownership Experience. NEW HOME has now
earned The Eliant six times in the company’s 11-year history.
NEW HOME was selected first in the multiple division category
based on the results of more than 170,000 surveys administered in
2020 to recent homebuyers from 185 homebuilders across the U.S. The
Homebuyers’ Choice Awards are presented annually by Eliant, a
customer experience management company that has been surveying
buyers of new homes since 1984.
In addition to The Eliant, NEW HOME was also honored with the
First-Place award for Purchase Experience among all high-volume
builders; Design Experience for high-volume builders; and
First-Year Quality and First-Year Customer Experience for
large-volume builders. Also, 11 NEW HOME representatives were
recognized for delivering extraordinary customer experiences. In
all, NEW HOME received 22 Eliant Awards this year for its
commitment to customer satisfaction.
“I’m very proud of our team and it’s an honor to see all of
their efforts recognized by Eliant,” said Leonard Miller, President
and Chief Executive Officer of NEW HOME. “While awards and
recognition are nice, the daily feedback we receive through the
Eliant surveys is a true gift. It provides a clear understanding of
how we can improve and if we are meeting homeowner needs. Our goal
is to exceed homeowner expectations by standing behind our
commitments, being there when they need us and showing that we
truly care.”
About The New Home
Company
NEW HOME is a publicly traded company listed on the New York
Stock Exchange under the symbol “NWHM.” It is a new generation
homebuilder focused on the design, construction and sale of
innovative and consumer-driven homes in major metropolitan areas
within select growth markets in California, Arizona and Colorado
including coastal Southern California, the San Francisco Bay area,
metro Sacramento, Phoenix and Denver. NEW HOME was named 2019
Builder of the Year by Professional Builder and is a multi-year
recipient of “The Eliant” for providing the Best Overall Customer
Experience in North America in the Eliant Homebuyers’ Choice
Awards. NEW HOME has won hundreds of awards in the homebuilding
industry for its design and planning excellence, dozens of
“Community of the Year” awards, and was recognized five straight
years for creating the best community or master plan in all the
United States. For more information, visit NWHM.com.
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