ProfitCenter Software Inc. (PCS), a wholly owned subsidiary of Systemax Inc. (NYSE: SYX), and a premier provider of web-based, on-demand software for multichannel and direct marketing merchants, has signed a contract for the PCS Profitability Software Suite(TM) with Mary of Puddin Hill, an online retailer famous around the world for pecan fruit cakes, chocolate delicacies and savory gourmet treats. With a retail store, a call center, a catalog and a website, Mary of Puddin Hill required a system that would span across their business channels and provide efficiencies for all employees from call center to finance. The PCS Profitability Software Suite(TM) will give Mary of Puddin Hill the means to: -- empower employees with web-based access to information like order history or customer information for the customers they serve, -- manage the customer service process online, providing for customers to inquire about shipping dates and product status without having to telephone the call center and, -- reduce the many inefficient customer and product touch points for more profitable transactions. "With PCS, we have found a reliable and flexible partner who satisfies our high expectations regarding quality and performance," stated Ken Bain, President of Mary of Puddin Hill. "PCS fulfills our goal of joining our retail store, web and catalog businesses with a fully integrated on-demand business solution for running our entire company." "The benefits of the single integrated PCS solution range from increased customer service, to more productive sales and marketing personnel and happier, satisfied customers," stated Matthew Ehrlich, President and CEO of ProfitCenter Software. "By taking advantage of PCS' On-Demand technology, Mary of Puddin Hill can maximize their employee resources and focus on customers and products, a focus that will grow their business and increase profits." "Prior to signing with PCS, Mary of Puddin Hill was using various software systems to run our business. In our system search, we wanted a single broad solution allowing access to detailed real-time data on all our sales channels and business processes," said Bain. "All the other traditional systems had one system for eCommerce, another for order processing and fulfillment, another for retail and yet another system for finance; all with old technology to boot. PCS offered the only real choice." "Once companies see how PCS gives them the ability to easily connect and synchronize multiple sales channels with one integrated system, the choice is easy," said Ehrlich. "Companies, like Mary of Puddin Hill, are freeing themselves of the limitations of traditional client-server software in the on-demand world, and PCS is the clear on-demand service leader in the multichannel direct marketing industry." PCS' Profitability Software Suite(TM) is a unified solution that enhances a direct marketing company's bottom line, while eliminating the costs and complexities of traditional technologies. The PCS full featured SaaS (Software as a Service) on demand solution runs all aspects of a multi-channel direct marketing business. Through sales, fulfillment, accounting functionality and more, PCS empowers companies with the ability to automate and manage the full range of business information necessary to fully support their customers. About ProfitCenter Software Inc. ProfitCenter Software Inc. (PCS) (www.profitcenter.com) based in Uniondale, NY, is a leader in web-based on demand automation software for multichannel merchants and direct marketers. The company's Profitability Software Suite(TM) is the first integrated, scaleable suite of applications designed to directly enhance a company's bottom line. Through sales, fulfillment, accounting functionality and more, PCS empowers companies with the ability to automate and manage their entire customer life cycle and run their whole business off a web browser. PCS is a wholly owned subsidiary of Systemax, Inc. (NYSE: SYX) (www.systemax.com), a Fortune 1000 direct marketing company, which employs a system of branded e-commerce web sites, direct mail catalogs and relationship marketers to sell PC hardware, related computer products, consumer electronic products and industrial products in North America and Europe. About Mary of Puddin Hill, Inc. Mary of Puddin Hill, Inc. (www.puddinhill.com) based in Greenville, Texas has a one-of-a-kind store built right next to our bakery and candy kitchen on part of the original Puddin Hill farm settled by James and Mary Horton in 1839. Their shelves, catalog pages and their website are filled with beautiful gift packages and specialty items, beautiful gift packages from party trays to party favors, gift baskets to candy baskets, little remembrances to big impressions. Forward-looking statement: This press release contains forward-looking statements about the company's performance. These statements are based on management's estimates, assumptions and projections and are not guarantees of future performance. ProfitCenter Software Inc. and Systemax Inc. assume no obligation to update these statements. Actual results may differ materially from results expressed or implied in these statements as the result of risks, uncertainties and other factors including, but not limited to: (a) unanticipated variations in sales volume, (b) economic conditions and exchange rates, (c) actions by competitors, (d) the continuation of key vendor relationships, (e) the ability to maintain satisfactory loan agreements with lenders, (f) risks associated with the delivery of merchandise to customers utilizing common carriers, (g) the operation of the company's management information systems, and (h) unanticipated legal and administrative proceedings. Please refer to the Forward Looking Statements section contained in Systemax Inc.'s Form 10-K for a more detailed explanation of the inherent limitations in such forward-looking statements. Product or service names mentioned herein are the trademarks of their respective owners.
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