Olo Partners With Lyft to Streamline Delivery and Digital Orders for Restaurants
December 14 2021 - 9:00AM
Business Wire
Lyft enters the restaurant space with local
delivery as it joins Olo’s Dispatch network
Olo (NYSE: OLO), a leading on-demand commerce platform powering
the restaurant industry’s digital transformation, today announced a
partnership with Lyft (NASDAQ: LYFT), one of the largest
transportation networks in North America, through Olo’s Dispatch
solution to deliver digital orders for Olo’s network of restaurant
brands.
Olo's Dispatch product allows restaurant brands to accommodate
delivery for orders generated through their own website and apps by
providing a network of third- party delivery service providers,
such as Lyft. The solution seamlessly selects service providers,
including in-house couriers, based on optimal price, timing,
availability, and other criteria. Olo’s automated matching
technology enables restaurants to get food out the door and into
the hands of the guest faster and in the most cost-efficient way.
Dispatch enables brands to rapidly deploy delivery at a national
scale with a service fully integrated into their point-of-sale
(POS) platform and kitchen production systems, all the while
strengthening direct guest relationships through their own
channels.
“Direct digital orders continue to make gains in the restaurant
industry as brands recognize the need to protect direct
relationships with guests, and effective management of these orders
is a critical component to success,” said Shalin Sheth, VP and GM
of Dispatch for Olo. “With Dispatch, we help our customers enable
delivery on their owned channels, using trusted partners like Lyft
for local delivery. The addition of Lyft to the Dispatch network
not only expands delivery coverage for our brands, but drives
competitive pricing at the benefit of guests and brands alike.”
"We’re excited to enable local delivery for merchants with Olo
Dispatch,” said Justin Paris, Head of Lyft Delivery. “As a
transportation-focused company, we aren't interested in building
consumer-facing marketplaces for groceries or food, but we can add
real value in delivery both for drivers and partners via Dispatch's
frictionless process and the scaled national network of drivers on
Lyft's platform.”
“We're excited to see Lyft partner with Olo to expand the impact
of Original ChopShop's and Bellagreen's delivery programs running
through Olo Dispatch,” said Adam Griffith, VP of Information
Technology at Original ChopShop. “Each delivery order on our own
sites is one more direct guest relationship we can keep, and the
availability of drivers and competitive pricing from Lyft we
experienced during its Dispatch pilot ensured our guests got their
food quickly and at a competitive delivery price. We look forward
to continuing this partnership with Olo and Lyft to grow both the
Original ChopShop and Bellagreen delivery programs.”
About Olo
Olo (NYSE: OLO) is a leading on-demand commerce platform
powering the restaurant industry’s digital transformation. Millions
of orders per day run on Olo’s enterprise SaaS engine, enabling
brands to maximize the convergence of digital and brick-and-mortar
operations. The Olo platform provides the infrastructure to capture
demand and manage consumer orders from every channel. With
integrations to over 100 technology partners, Olo customers can
build digital experiences with the largest and most flexible
restaurant commerce ecosystem on the market. Over 500 restaurant
brands use Olo to grow digital sales, maximize profitability, and
preserve direct consumer relationships. Learn more at olo.com.
About Lyft
Lyft (NASDAQ: LYFT) was founded in 2012 and is one of the
largest transportation networks in the United States and Canada. As
the world shifts away from car ownership to
transportation-as-a-service, Lyft is at the forefront of this
massive societal change. Our transportation network brings together
rideshare, bikes, scooters, car rentals and transit all in one app.
We are singularly driven by our mission: to improve people’s lives
with the world’s best transportation.
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Media for Olo: olo@icrinc.com Media for Lyft:
press@lyft.com
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