Motorola Mobility Makes Larger Push Into Corporate World
March 28 2011 - 2:22PM
Dow Jones News
Motorola Mobility Holdings Inc. (MMI) wants a crack at the
BlackBerry crowd.
Motorola has over the past few months taken steps to make the
company and its products friendlier to large corporations. The
latest move: the recent formation of a new business unit designed
to address the specific concerns of corporate chief information
officers. The company sees it as both a marketing and support
tool.
"It's all the stuff BlackBerry offers now," said Christy Wyatt,
who runs software and services product management for Motorola.
Motorola's move underscores a broader recognition by handset
manufacturers that creating consumer-specific devices isn't enough
anymore, with many people preferring to use a single device to
manage both their personal and business lives.
It is an integral part of Chief Executive Sanjay Jha's strategy
for growth. Having split with Motorola Solutions Inc. (MSI),
Motorola Mobility is a much smaller company facing giants in the
industry, which Jha has said pushes him to move more aggressively
in addressing new opportunities. The company doesn't disclose the
amount of revenue it generates from businesses.
Motorola isn't alone in its business path. While BlackBerrys
tend to dominate corporate use, the Apple Inc. (AAPL) iPhone has
made major strides getting into the workplace. In May, the head of
AT&T's business unit, Ron Spears, said four out of every 10
iPhone subscribers were enterprise customers. A more diverse use of
smartphones in the office will continue as the model of
company-supplied devices -- typically BlackBerrys from Research in
Motion Ltd. (RIMM) -- gives way to employees using their personal
smartphones.
That could provide an opening to Motorola's latest flagship
smartphone, the Atrix, which features a unique laptop dock and was
developed in cooperation with company executives. It followed the
launch late last year of the BlackBerry-like Droid Pro for Verizon
Wireless. Last month, it acquired a start-up to bulk up the
security software in its smartphones, which run on Google Inc.'s
(GOOG) Android software.
"Our strategy primarily is to develop enterprise software so
consumers can bring their smartphones into the enterprise," said
Alain Mutricy, a Motorola executive in charge of portfolio and
device management. "What we have to do is help out the (chief
information officers)."
A spokesman for RIM couldn't immediately be reached for
comment.
Motorola's group focused on chief information officer issues
will help address concerns including properly securing the devices,
allocating the appropriate amount of access to the corporate IT
system, and other managed services issues, Wyatt said. She added
that it will serve as a resource and work in conjunction with the
carriers, who are typically the ones who deal directly with
business customers.
The development of the Atrix represented a change in direction
for the company. The typically consumer-focused company used a
information chief summit hosted by AT&T Inc. (T) in the summer
to show off a prototype of the phone and laptop accessory to
executives of several large corporations to get their feedback.
"I was very surprised how receptive they were to the feedback,"
said Veresh Sita, chief information officer of global real estate
services provider Colliers International UK PLC (COL.LN), who was
at the summit. "There was a true willingness to understand the use
case of the product."
The information chiefs suggested adding the capability to use
Citrix Systems Inc.'s (CTXS) software in the laptop dock, allowing
users to remotely access their work desktop, a feature that was
prominently touted during Atrix's launch.
Sita said he plans to use the Atrix in pilot programs throughout
his company.
"They're all chomping at the bit," Michael Woodward, vice
president of the mobile device portfolio for AT&T, said ahead
of Atrix's launch.
AT&T declined to provide figures for how well the Atrix has
sold, but a spokesman said the financial services industry and
government organizations have expressed interest in the phone, and
some companies have signed up to use the device.
While at Mobile World Congress in Barcelona, Motorola also
announced an agreement to acquire Three Laws Mobility Inc., a
start-up founded by former Google employees that focuses on
enterprise security and software for mobile devices using the
Android operating system. Wyatt said the start-up's software will
find its way to phones in the first half, and Motorola is working
to get it on other Android phones as well.
--By Roger Cheng, Dow Jones Newswires; 212-416-2153;
roger.cheng@dowjones.com
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