Harris Corporation Introduces NetBoss XS(TM) Service Manager for Broadband, Wireless and Converged Networks
November 14 2006 - 8:00AM
PR Newswire (US)
Combines Powerful Service Inventory, Service Catalog, Service
Monitoring, and Service Impact Analysis in a single, cost-effective
product MELBOURNE, Fla., Nov. 14 /PRNewswire-FirstCall/ -- Harris
Corporation (NYSE:HRS), a leading global provider of resource
management and service assurance systems, today introduced NetBoss
XS(TM) Service Manager, a new Service Management product containing
the applications most critical to managing today's service oriented
networks. NetBoss XS Service Manager provides exceptional value in
a single product package with extensive features, including Service
Catalog, Service Inventory, Service Performance Monitoring, Service
Quality Monitoring, and Service Impact Analysis (SIA). "Given the
complexity of today's next-generation networks and the rapid
introduction of new technologies and services, network operators
are faced with an increasing challenge in terms of identifying
service problems in a timely manner," said John Koenig, vice
president of the Harris NetBoss business unit. "NetBoss XS Service
Manager enables operators to effectively address and handle issues
quickly, at a time when it is becoming more critical than ever to
optimize the revenue-impacting Service Management capability within
their Operational Support Systems (OSS). The lack of integration
and synergy among network elements, particularly when introducing
many new technologies and services into a network, also makes it
difficult to ensure reliability. NetBoss XS(TM) is critical to
service providers that require increased service up-time while
ensuring a positive end-user experience. To ensure both of these
things happen, service providers must not only have an accurate and
up-to-date view of their services, but also a correlated view of
the impacts between them and their supporting resources -- NetBoss
XS(TM) provides both." The most powerful feature of NetBoss XS(TM)
is its SIA capability, which enables service providers to rapidly
and automatically perform service impact analysis, quickly
correlating adversely affected services with the corresponding
resource problem events. This feature expeditiously focuses network
operations staff on the critical events that affect customer
service, enabling timely and accurate identification of the
impacted service. Complementing SIA, the NetBoss XS Service Catalog
enables service providers to define individual and hierarchically
bundled service templates. Its companion application, the NetBoss
XS Service Inventory, provides the capability to replicate these
service packages into standard or customized individual services,
creating a triple-play service bundle that is vital to service
provider revenue growth in today's competitive service marketplace.
As one of the next generation of NetBoss(R) products, NetBoss
XS(TM) features numerous graphical user interface (GUI)
advancements based on JIDE, a mature and widely used JAVA
SWING-based interface technology. These enhancements give NetBoss
XS(TM) a consistent, uniform, easy-to-learn, and easy-to-use GUI
that contributes to lower operating costs. NetBoss XS(TM)
seamlessly integrates with Harris Manage.IT(TM), the resource
management solution of the NetBoss(R) suite. Together, Harris
NetBoss Manage.IT(TM), Harris Smart Agents, and the new NetBoss
XS(TM) form a Service Assurance and Resource Management OSS of
great power and effectiveness. Further enhancing its value and
benefits, the robustness of a NetBoss XS(TM)-based Service
Management System can be packaged with optional NetBoss modules
such as the NetBoss Executive Dashboard, NetBoss Reporter, and
more. The NetBoss XS Service Manager is available now. Contact
Harris for more information via phone: 1-800-442-7747, or email: .
About NetBoss(R) NetBoss(R) is a turnkey, end-to-end Service
Assurance solution for broadband, wireless and converged networks.
The innovative approach to network and service management employed
by the NetBoss network management platform provides the lowest
total cost of ownership for network operations and maintenance, and
enables operators to improve quality of service. NetBoss(R)
functions as a scalable "manager-of-managers," enabling users to
proactively manage and maintain their entire network from legacy to
next generation, from a single Web-enabled view. Progressive
companies worldwide rely on NetBoss(R) for the automation and
support they need to optimize their network performance. About
Harris Corporation Harris is an international communications and
information technology company serving government and commercial
markets in more than 150 countries. With headquarters in Melbourne,
Florida, the company has annual sales of $3.5 billion and nearly
14,000 employees - including more than 6,000 engineers and
scientists -- dedicated to the development of best-in-class assured
communications(TM) products, systems, and services. The company's
operating divisions serve markets for government communications, RF
communications, broadcast communications, and microwave
communications. NetBoss(R) products are produced by the NetBoss
business unit, an operation of Harris Microwave Communications
Division. Additional information about Harris Corporation is
available at http://www.harris.com/. DATASOURCE: Harris Corporation
CONTACT: Jennifer Fitch, NetBoss Business Unit, +1-321-724-3716, ;
or Tonya Loggains, Microwave Communications Division,
+1-919-767-3278, Web site: http://www.harris.com/
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