BMC Bmc Software, Inc.

BMC Software(R) Showcases Latest Business Service Management Advances, Successful Implementations and Future Plans Unveils New Technologies, Partnerships and Programs That Make It Easier for Customers to Quickly Get Started With BSM NEW YORK, Oct. 14 /PRNewswire-FirstCall/ -- As the pioneer of Business Service Management (BSM), BMC Software, Inc. (NYSE:BMC) today demonstrated that the company has more implementations, more partners, and more integrated solutions than any provider in the market. At its executive event held near Wall Street, host Bob Beauchamp, president and CEO of BMC Software underscored the industry-changing effects of BSM since the company introduced the strategy in April of 2003. Key customers and partners joined Mr. Beauchamp on stage, citing examples of numerous BSM implementation successes. The implementations showcased were chosen from among hundreds of successful BSM-related transactions the company has recorded to date. New products and integrated solutions were also unveiled during the two-hour event. Customers participating in the event included American General Life, First Health, and University of Pittsburgh Medical Center, as well as partners BEA Systems, Cerner, EMC, GE IT solutions, Intel, Maryville, Red Hat, Symantec and VMware. BMC Software has collaborated with customers and partners during the past year to build common implementation approaches tied to immediate business needs. BMC Software identified the eight most common implementation approaches that emerged, forming what the company now refers to as Routes to Value(TM). "Throughout our implementation of BMC Software solutions, BSM is a methodology that helps us manage IT from a business perspective more and more each day," said Joe Furmanski, technology project director for the information systems division of the University of Pittsburgh Medical Center. "The Routes to Value strategy seems a logical extension of the BSM strategy, allowing organizations to meet immediate IT needs while aligning IT and business in critical areas and moving toward enterprise-wide BSM." Routes to Value provide a clear, competitive differentiator and facilitate customer engagements by simplifying the value of BSM with very clear deployment processes. The Routes to Value are: Infrastructure and Application Management; Service Impact and Event Management; Service Level Management; Capacity Management and Provisioning; Change and Configuration Management; Asset Management and Discovery; Incident and Problem Management; and Identity Management. Starting with one or more of these Routes to Value, companies are able to address immediate IT needs while at the same time follow a clear roadmap for full BSM implementation. "In just 18 months, BMC Software's pursuit of Business Service Management has literally changed the industry by demonstrating the value of managing IT from a business perspective," said Beauchamp. "Today, with the help of partners and customers, BMC has unveiled the next steps in unifying BSM solutions. Users can now implement each solution independently to answer immediate needs, while creating well-delivered, integrated building blocks to effectively implement the BSM vision." "BMC has worked hard to transform the BSM message and strategy into deliverable software solutions through a combination of strategic acquisitions and organic product development," according to Tim Grieser, vice president of Enterprise System Management Software Research at IDC. "Now, the Routes to Value program presents practical approaches for IT to implement BSM in stages corresponding to well-defined system and application management requirements and processes. The RTV program supports a prioritized approach to enabling enterprise-wide BSM, one stage at a time, while working toward full BSM implementation." Strategic Partnerships With a well-established customer base and vendor relationships, BMC Software is bringing even more expertise to the marketplace with the introduction of its new global BSM Partner Certification Program. BMC Software is expanding BSM to services partners to assist solution providers in building BSM skills, expertise and best practices. Key partners announced at today's event include Cerner, GE IT solutions and Maryville Technologies. [See related release: BMC Software Announces New Business Service Management Partner Certification Program]. The BSM Foundation Partners are industry segment leaders who have worked closely with BMC Software to create products and services that extend BSM solutions. These partners include EMC, Symantec, and just announced today, Red Hat. Other key BSM technology partners actively participating in today's event include BEA, VMware, and Intel. These companies are working with BMC Software in the areas of technology development, sales and marketing to grow each company's BSM offering. Summaries of new partner announcements supporting today's event include: -- VMware and BMC Software expand their relationship to deliver BSM solutions to mutual customers. PATROL(R) Performance Assurance for Virtual Servers, available in October 2004, provides comprehensive performance analysis and capacity management for VMware virtual servers. Additionally, BMC Software's PATROL is being extended to proactively manage VMware GSX/ESX Server environments enabling companies to maximize workloads to ensure business priorities are met. [See related release: BMC Software Teams with VMware to Deliver Business Service Management to Customers]. -- Red Hat becomes the new BSM Foundation Partner for Linux, and in so doing, strengthens BSM through integrated solutions that take full advantage of the quality and performance of the open source model. Additionally, the companies will deliver business-aware change and configuration management solutions including comprehensive patch management through the integration of Red Hat Network with BMC Software's Marimba Patch Management solution. [See related release: BMC Software and Red Hat Join Forces to Extend BSM by Delivering Business-Aware Change and Configuration Management Solutions]. -- BEA and BMC Software announced an expanded alliance to unite Business Process Management with Business Service Management by integrating BMC Service Impact Manager with BEA Business Process Manager (a component of BEA WebLogic Integration). Together, this integration will be designed to deliver comprehensive business process management as part of an infrastructure and service impact management strategy so that customers can manage IT the way the business is run. [See related release: BEA Systems and BMC Software Expand Alliance to Unite Business Process Management with Business Service Management]. Related News Additional announcements supporting today's event can be found at http://www.bmc.com/ . The announcements, which discuss important integrations and future directions, include: -- BMC Software Significantly Expands Mainframe Component of its Business Service Management Strategy; and -- BMC Software Advances Business Service Management Strategy with Updated Service Impact Management Solution. About BMC Software BMC Software, Inc., is a leading provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases and service management. Founded in 1980, BMC Software has offices worldwide and fiscal 2004 revenues of more than $1.4 billion. For more information about BMC Software, visit http://www.bmc.com/ . For additional information on BSM, visit http://www.bmc.com/bsm . BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc. All other trademarks or registered trademarks belong to their respective companies. http://www.newscom.com/cgi-bin/prnh/20011003/BMCLOGO http://photoarchive.ap.org/ DATASOURCE: BMC Software, Inc. CONTACT: Arch Currid of BMC Software, Inc., +1-713-918-3236, or ; or Kyle Flaherty of Porter Novelli, +1-617-897-8200, or , for BMC Software, Inc. Web site: http://www.bmc.com/ http://www.bmc.com/bsm

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