BMC Software Continues the Data Center Revolution with Enhanced Service Automation Portfolio
February 17 2009 - 12:23PM
Business Wire
Predictions for IT spending indicate 2009 will be a turning
point in enterprise IT. In this economy, IT organizations must
radically reduce costs while expanding support for always
escalating business demands.
Data center automation, also known as Service Automation, is
unique in its ability to deliver against both mandates. BMC
Software (NYSE: BMC) today released new versions of its Service
Automation portfolio. In addition to significantly expanded
functionality, the enhanced solutions are more tightly integrated
to support a systematic approach to Business Service Management
(BSM) coupled with fast cash ROI at each step.
According to a recent IDC survey, 84 percent of IT organizations
see automation as a top investment priority that will help deliver
on critical business outcomes. Automation can improve change
management, reduce cost, and increase the availability of IT
services. This is particularly relevant as the same survey found
that 77 percent of IT organizations expect the number of changes
made to their infrastructure to increase by at least 10 percent in
2009. 1
�BMC Service Automation gives us sophisticated data center
automation capabilities that significantly reduce variability in
our production systems and cut the time to complete administrative
tasks,� said Kenny Sexton, Systems Operations Lead for Edmunds.com.
�Since deploying the BMC Service Automation solution, we can easily
manage 10 times more changes than we could before. This capability
is�important because our business requirements continue to grow
exponentially. BMC enables our Systems Operations team to provide
rapid deployments of new server environments and efficiently manage
the constantly changing configurations of those environments.�
With BMC Service Automation, customers also have the power to
immediately deploy services or applications across a customer�s
often highly siloed IT infrastructures. This helps raise the
customer�s IT responsiveness while reducing change-associated
risk.
BMC Service Automation also enables customers to realize the
full potential of virtualization without increasing risk or
operational costs. BMC uses a unified and consistent policy-based
approach for planning, controlling and managing both physical and
virtual environments. This approach provides full visibility to
changes across the IT organization and requires just one skill set
to manage both types of environments. In addition, the BMC solution
allows customers to control and automate virtual machine
provisioning from a structured and standardized Service Desk
request process.
�Virtualization is attractive to organizations seeking a
seamless synchronization of IT resources based on business need.
The improvements to BMC�s Service Automation solutions make it
easier to provision and manage virtual environments to assure
cost-effective, highly available services,� said Andi Mann,
Research Director, Enterprise Management Associates. �With the
ability to dynamically provision appropriate server resources for
applications, organizations are able to achieve high availability
and fast performance, while improving their adaptability to
changing business requirements with greater efficiency and lower
cost.�
BMC Service Automation also delivers a service-oriented,
real-time view of their operational infrastructure. Through
integration with BMC Atrium CMDB and BMC Remedy IT Service
Management Suite, BMC�s Service Automation components can correlate
and map IT decisions directly to the impact they will have on the
business. Potential changes to services can easily be assessed for
risk and impact to the business, and systems can be prioritized
according to business service criticality and interdependencies.
The results allow IT to become a business enabler by reducing time
to deploy new services and allowing the IT organization to quickly
react to and evolve with business demands.
Visit the following link for more information about specific
Service Automation solutions:
www.bmc.com/serviceautomation
Business runs on IT. IT runs on BMC Software.
Business thrives when IT runs smarter,
faster, and stronger. That�s why the most demanding IT
organizations in the world rely on BMC Software across both
distributed and mainframe environments. Recognized as the leader in
Business Service Management, BMC offers a comprehensive approach
and unified platform that helps IT organizations cut cost, reduce
risk, and drive business profit. For the four fiscal quarters ended
December 31, 2008, BMC revenue was approximately $1.86 billion.
Visit www.bmc.com for more information.
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1 IDC, �Datacenter Automation: Accelerating Market Maturity
Through Investment in IT,� by Tim Grieser, August 2008
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