Leading Swiss Financial Services Provider Reduces Cost and Boosts Performance with BMC Software
January 05 2009 - 7:45AM
Business Wire
Online applications give financial services firms the ability to
deliver around-the-clock customer access to accounts, but they
often also present additional IT challenges that must be
effectively managed. For Swiss Mobiliar, consistently delivering
online applications at peak performance is vital to customer
satisfaction. This focus has helped the firm maintain its status as
one of Switzerland�s leading insurance and pensions providers, a
position it entrusts to its long-standing partnership with BMC
Software (NYSE:BMC). One in three Swiss households is insured by
Swiss Mobiliar and the firm constantly updates its software systems
to provide ever-more efficient services to its 1.3 million
customers. As Swiss Mobiliar�s applications and DB2 database have
grown in size and complexity, so did the requirement to ensure
their continued performance and stability. �With BMC Software, we
can rapidly identify SQL statements that are consuming too many
resources and undermining performance. Over the years, BMC has
played a critical role in stabilizing those response times and
ensuring the successful performance of customer-facing
applications,� says Swiss Mobiliar�s Data Management Team Leader,
Thomas Baumann. BMC DB2 solutions automatically detect and alert
Swiss Mobiliar to processes running slower than expected, as well
as enables the IT staff to conduct regular trends analyses or
compare performance statistics. As a result, the emergency
performance problems have fallen to zero following a new
application deployment. Previously, the time to resolve these
problems may have consumed days or months, meaning Swiss Mobiliar
has drastically reduced the resources and costs associated with
performance problems. �Switzerland is a key market for us,� said
Bill Miller, president of BMC�s Mainframe Service Management
business unit. �Customers trust BMC to deliver proven solutions
that deliver significant efficiency and performance gains, time and
time again. We are very proud of our important and long-standing
relationship with Swiss Mobiliar.� Business runs on IT. IT runs on
BMC Software. Business thrives when IT runs smarter, faster, and
stronger. That�s why the most demanding IT organizations in the
world rely on BMC Software across both distributed and mainframe
environments. Recognized as the leader in Business Service
Management, BMC offers a comprehensive approach and unified
platform that helps IT organizations cut cost, reduce risk, and
drive business profit. For the four fiscal quarters ended September
30, 2008, BMC revenue was approximately $1.83 billion. Visit
www.bmc.com for more information. � Copyright 2008 BMC Software,
Inc. BMC, BMC Software, and the BMC Software logo are the exclusive
properties of BMC Software, Inc., are registered with the U.S.
Patent and Trademark Office, and may be registered or pending
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