WEBM Webmediabrands (MM)

webMethods Praised for Keen Customer Commitment and Continued Contribution to KeyBank's Strong Performance FAIRFAX, Va., Oct. 9 /PRNewswire/ -- webMethods, Inc. (NASDAQ:WEBM), a leading business integration and optimization software company, today announced that it was named both IT Vendor of the Year for enterprise technology development and Most Improved IT Vendor for enterprise technology operations by KeyBank, one of the nation's largest bank-based financial services companies. Recognition by KeyBank's IT development team of webMethods as its IT Vendor of the Year was based on the zealous commitment webMethods has demonstrated to advancing KeyBank's goals. webMethods' win as Most Improved IT Vendor was determined based on the results of KeyBank's rigorous Vendor Scorecard, which analyzes each vendor and its performance at set intervals throughout the year. "At KeyBank, we cast an intense focus on our customers and vendors, as both are imperative to the success of our business," said Stephen Yates, executive vice president and chief information officer, Keycorp. "As such, we're delighted to honor webMethods as our IT Vendor of the Year for enterprise technology development." As a financial services organization, KeyBank is consistently challenged with ways to reduce costs and differentiate itself in a crowded marketplace. Leveraging webMethods Fabric(TM), KeyBank has deployed a service-oriented architecture to more effectively streamline business processes, reduce cycle time on the delivery of new applications and services, and become more responsive to business changes that impact customers and partners. Today, using webMethods Fabric, KeyBank's business applications have real- time access to a unified view of customer information across multiple technology platforms and all of its accounts. As a result, KeyBank is now able to offer customers a unique, tailored experience that differentiates it from the competition. Taking this approach a step further, KeyBank was subsequently able with webMethods' support to leverage this platform to meet a host of additional regulatory mandates, such as the USA Patriot Act and the FACT (Fair and Accurate Credit Transactions) Act. "What we value most about webMethods is that they have become a true partner to KeyBank," said Angi Bensinger, Sr. Vice President, Enterprise Distributed Services, KeyBank. "Above and beyond the superior product it delivers, webMethods continually brings fresh ideas to the table, whether it is awareness of industry trends, interactions with other customers, or exposure to next-generation technology." To garner the Most Improved IT Vendor award, webMethods had to demonstrate excellent performance on KeyBank's extensive Vendor Scorecard. KeyBank uses this process to conduct a thorough review of each vendor three times per year, rating areas such as the ability to meet service-level agreements (SLAs), the number of service requests that affect production and the competency of the vendor's support team. "Our customer commitment has proven to be a key differentiator as we consistently strive to be viewed as leaders in the eyes of our customers," said David Mitchell, president and CEO, webMethods, Inc. "As a result, we're extremely honored to be recognized by KeyBank for our continuing contributions toward their success. Having built our reputation on delivering business process improvements, I'm equally delighted by the measurable strides in performance that we've been able to make as this long-term commitment often represents the difference between partners and vendors." About KeyBank Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of approximately 2,200 ATMs; telephone banking centers 1-800-KEY2YOU(R) (1-800-539-2968); and a website, Key.com(R), that provides account access and financial products 24 hours a day. About webMethods, Inc. webMethods (NASDAQ:WEBM) provides business integration software to integrate, assemble and optimize available IT assets to drive business process productivity. webMethods delivers an innovative, enterprise-class business integration platform that incorporates proven integration technology with next generation capabilities into one interoperable set of tools that delivers a unique combination of efficiency, agility and control. webMethods combines industry leadership with a zealous commitment to customers to deliver tangible business value to more than 1,400 global customers. webMethods is headquartered in Fairfax, Va., with offices throughout the U.S., Europe, Asia Pacific and Japan. More information about the company can be found at http://www.webmethods.com/. The webMethods name and logo are registered trademarks of, and webMethods Fabric is a trademark of, webMethods, Inc. All other marks mentioned are trademarks or service marks of their respective companies. DATASOURCE: webMethods, Inc. CONTACT: John Conley of webMethods, +1-703-460-5996, Web site: http://www.webmethods.com/

Copyright