PFSweb, Inc. (Nasdaq: PFSW), an international business process outsourcing services provider of end-to-end web commerce solutions and an online discount retailer, today announced its financial results for the three months ended March 31, 2010.

Summary of consolidated results for the quarter ended March 31, 2010:

PFSweb’s first quarter 2010 results were favorably impacted by new service fee client activity, incremental project activity with existing client relationships and continued cost management. While revenue and Adjusted EBITDA results reflect a decrease as compared to the prior year period, this is primarily due to changes to the company’s client mix, including the impact of the non-renewal of its previously largest Service Fee business client agreement in 2009, and the global economic environment. PFSweb’s momentum remains strong and the company continues to experience solid new business activity in its Service Fee segment, particularly with branded Fashion and Consumer Packaged Goods clients.

  • Total revenue was $88.3 million compared to $88.9 million for the first quarter of 2009;
  • Adjusted EBITDA (as defined) was $0.9 million versus $2.7 million for the first quarter of 2009;
  • Net loss was $1.2 million, or $0.12 per basic and diluted share, compared to net loss of $248,000 or $0.02 per basic and diluted share, for the first quarter of 2009;
  • Non-GAAP net loss (as defined) was $1.1 million, or $0.11 per basic and diluted share, compared to non-GAAP net loss of $119,000 or $0.02 per basic and diluted share, for the first quarter of 2009;
  • Total cash, cash equivalents and restricted cash equaled $16.4 million as of March 31, 2010 compared to $16.9 million as of December 31, 2009.

Mark C. Layton, Chief Executive Officer of PFSweb, stated, “We continue to execute our strategy in the Service Fee segment, as indicated by our signing, launching and/or ramping up of several new client programs in the U.S. and Europe through our End2End eCommerce solution, including the agreement with Procter & Gamble for the eStore. Most recently, we signed a new End2End eCommerce agreement with a leading fragrance and beauty company. The momentum we are experiencing with this new eCommerce solution is exciting, particularly in several rapidly evolving market segments, including the Fashion Apparel and Accessories, Beauty and Fragrance and Consumer Packaged Goods (CPG) segments. We continue to maintain a robust new business pipeline and hope to capitalize on this pipeline by establishing relationships with major consumer brands and companies that own families of brands.

“While the economy is still in the early stages of its recovery, we believe there is exciting potential to drive organic revenue growth through our existing client base, especially those with focused direct-to-consumer initiatives. We believe the combination of many new eCommerce clients, along with the economic recovery, has us well positioned for growth in the future.”

“I am also pleased to communicate again that during the quarter we completed the renewal of our financing facilities with IBM Global Finance, Comerica and Fortis through March 2011,” Mr. Layton continued.

Summary of results by business segment:

Service Fee Business:

For the first quarter of 2010, Service Fee revenue was $16 million, compared with $17.1 million for the same period in 2009. The Service Fee business reported Adjusted EBITDA of $0.15 million for the first quarter of 2010, compared to Adjusted EBITDA of $1.6 million for the same period last year.

Mike Willoughby, President of PFSweb’s Services division, commented, “Recently we announced a number of significant new client opportunities. This includes the launch of an End2End eCommerce solution to support the web commerce initiative for the Carter’s and OshKosh B’Gosh brands. Since its launch on March 24, 2010, the program has exceeded expectations, and PFSweb’s ability to scale its operations has helped enable Carter’s to capitalize on this opportunity. The end-to-end solution incorporates an innovative multi-brand web store, high-touch customer care, fully branded order fulfillment and comprehensive financial transaction management. PFSweb also provides a variety of Interactive Marketing Services to support Carter’s, which are targeted to fuel additional growth.

“Also, in February we launched a beta site to test the eStore, an online shopping site exclusively featuring P&G products to consumers in the U.S., which is an alliance between PFSweb and P&G. Since the beta site was launched, we have received positive feedback from P&G and the customers using the site. We believe we are nearing completion of the beta test and are getting ready for the live site launch, which we expect to happen soon.

“We have gained a significant amount of attention since initially launching the End2End solution. However, this solution really just expanded and unlocked the world-class services we have offered for years. We continue to operate a robust range of world class outsourcing services designed for both direct-to-consumer and business-to-business commerce activity. As further evidence of our service quality, our client Riverbed recently awarded PFSweb their Supplier of the Year award for 2009, in recognition of the excellence of our solutions serving their growing customer base,” continued Mr. Willoughby.

Supplies Distributors Business:

For the first quarter of 2010, Supplies Distributors revenue was $45.5 million, compared to $45.3 million for the same period last year. Adjusted EBITDA was $1.0 million for the first quarter of 2010, compared to $1.4 million for the same period last year.

eCOST.com Business:

For the first quarter of 2010, eCOST.com revenue was $20.1 million, compared to $20.9 million for the same period in 2009. Adjusted EBITDA for eCOST.com in the quarter was a loss of $0.26 million, as compared to a loss of $0.4 million for the same period last year.

“We are targeting to see improvement in the overall financial results of this business, as the initiatives we are taking towards improving gross margins in the consumer segment of eCOST.com continue to be implemented. In particular, the development of our eStore Retail Services that formalize the linkage between our PFSweb services segment and eCOST.com is expected to contribute to eCOST’s overall improvement,” concluded Mr. Layton.

Conference Call Information

Management will host a conference call at 10:00 am Central Time (11:00 am Eastern Time) on Thursday, May 13, 2010, to discuss the latest corporate developments and results. To listen to the call, please dial (888) 562-3356 and enter the pin number (72080224) at least five minutes before the scheduled start time. Investors can also access the call in a “listen only” mode via the Internet at the Company’s website, www.pfsweb.com. Please allow extra time prior to the call to visit the site and download any necessary audio software.

A digital replay of the conference call will be available through June 13, 2010 at (800) 642-1687, pin number (72080224). The replay also will be available at the Company’s website for a limited time.

Non-GAAP Financial Measures

This news release may contain certain non-GAAP measures, including free cash flow, non-GAAP net income (loss), Earnings Before Interest, Income Taxes, Depreciation and Amortization (“EBITDA”) and Adjusted EBITDA.

Free cash flow is defined as net cash provided by operating activities less capital expenditures.

Non-GAAP net income (loss) represents net income (loss) calculated in accordance with U.S. GAAP as adjusted for the impact of non-cash stock-based compensation expense, amortization of identifiable intangible assets and impairment of goodwill and identifiable intangible assets, if any.

EBITDA represents earnings (or losses) before interest, income taxes, depreciation, and amortization. Adjusted EBITDA further eliminates the effect of stock-based compensation and impairment of goodwill and identifiable intangible assets, if any.

Free cash flow, non-GAAP net income (loss), EBITDA and Adjusted EBITDA are used by management, analysts, investors and other interested parties in evaluating our operating performance compared to that of other companies in our industry. Free cash flow is used as a supplemental financial measure in our evaluation of liquidity and financial strength. The calculation of non-GAAP net income (loss) eliminates the effect of stock-based compensation, amortization of intangible assets and impairment of goodwill and intangible assets, if any, and EBITDA and Adjusted EBITDA further eliminate the effect of financing, income taxes, and the accounting effects of capital spending, which items may vary from different companies for reasons unrelated to overall operating performance.

PFSweb believes these non-GAAP measures provide useful information to both management and investors by excluding certain expenses that may not be indicative of its core operating results. These measures should be considered in addition to results prepared in accordance with GAAP, but should not be considered a substitute for, or superior to, GAAP results. The non-GAAP measures included in this press release have been reconciled to the GAAP results in the attached tables.

About PFSweb, Inc.

PFSweb develops and deploys comprehensive end-to-end eCommerce solutions for Fortune 1000, Global 2000 and brand name companies, including interactive marketing services, global fulfillment and logistics and high-touch customer care. The company serves a multitude of industries and company types, including such clients as P&G, LEGO, AAFES, Riverbed, InfoPrint Solutions Company (a joint venture company owned by Ricoh and International Business Machines), Hawker Beechcraft Corp., Roots Canada Ltd., Carter’s and Xerox.

Through its wholly owned eCOST.com subsidiary, PFSweb also serves as a leading multi-category online discount retailer of high-quality new, "close-out" and manufacturer recertified brand-name merchandise for consumers and small to medium size business buyers. The eCOST.com brand markets approximately 300,000 different products from leading manufacturers such as Sony, Hewlett-Packard, Denon, JVC, Canon, Nikon, Panasonic, Toshiba, Microsoft, Kitchen Aid, Braun, Black & Decker, Cuisinart, Coleman, and Citizen primarily over the Internet and through direct marketing.

To find out more about PFSweb, Inc. (NASDAQ: PFSW), visit the company's websites at http://www.pfsweb.com and http://www.ecost.com.

The matters discussed herein consist of forward-looking information under the Private Securities Litigation Reform Act of 1995 and is subject to and involves risks and uncertainties, which could cause actual results to differ materially from the forward-looking information. PFSweb's Annual Report on Form 10-K for the year ended December 31, 2009 identifies certain factors that could cause actual results to differ materially from those projected in any forward looking statements made and investors are advised to review the Annual and Quarterly Reports and the Risk Factors described therein. PFSweb undertakes no obligation to update publicly any forward-looking statement for any reason, even if new information becomes available or other events occur in the future. There may be additional risks that we do not currently view as material or that are not presently known.

PFSweb, Inc. and Subsidiaries

Unaudited Condensed Consolidated Statements of Operations (A) (In Thousands, Except Per Share Data)     Three Months Ended March 31, 2010 2009 REVENUES: Product revenue, net $ 65,647 $ 66,263 Service fee revenue 15,979 17,119 Pass-thru revenue   6,634     5,555   Total revenues   88,260     88,937     COSTS OF REVENUES: Cost of product revenue 60,622 60,832 Cost of service fee revenue 11,454 11,319 Cost of pass-thru revenue   6,634     5,555   Total costs of revenues   78,710     77,706   Gross profit   9,550     11,231   SELLING, GENERAL AND ADMINISTRATIVE EXPENSES 10,335 10,667 AMORTIZATION OF IDENTIFIABLE INTANGIBLES   35     26   Total operating expenses   10,370     10,693   Income (loss) from operations (820 ) 538 INTEREST EXPENSE, NET   262     357   Income (loss) before income taxes (1,082 ) 181 INCOME TAX EXPENSE   127     429   NET LOSS) $ (1,209 ) $ (248 ) NON-GAAP NET LOSS $ (1,078 ) $ (119 )   NET LOSS PER SHARE: Basic and Diluted $ (0.12 ) $ (0.02 )   WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING: Basic and Diluted   9,936     9,924     EBITDA $ 815   $ 2,566   ADJUSTED EBITDA $ 911   $ 2,669     (A) The financial data above should be read in conjunction with the audited consolidated financial statements of PFSweb, Inc. included in its Form 10-K for the year ended December 31, 2009.  

PFSweb, Inc. and Subsidiaries

Reconciliation of certain Non-GAAP Items to GAAP (In Thousands, Except Per Share Data)     Three Months Ended March 31, 2010 2009 NET LOSS $ (1,209 ) $ (248 ) Income tax expense 127 429 Interest expense 262 357 Depreciation and amortization   1,635     2,028   EBITDA $ 815 $ 2,566 Stock-based compensation   96     103   ADJUSTED EBITDA $ 911   $ 2,669       Three Months Ended March 31, 2010 2009   NET LOSS $ (1,209 ) $ (248 ) Stock-based compensation 96 103 Amortization of identifiable intangible assets   35     26   NON-GAAP NET LOSS $ (1,078 ) $ (119 )   NET LOSS PER SHARE: Basic and Diluted $ (0.12 ) $ (0.02 )   NON-GAAP NET LOSS Per Share: Basic and Diluted $ (0.11 ) $ (0.01 )  

PFSweb, Inc. and Subsidiaries

Unaudited Condensed Consolidated Balance Sheets (In Thousands, Except Share Data)     March 31, December 31, 2010 2009

ASSETS

CURRENT ASSETS: Cash and cash equivalents $ 15,091 $ 14,812 Restricted cash 1,294 2,096 Accounts receivable, net of allowance for doubtful accounts of $969 and $973 at March 31, 2010 and December 31, 2009, respectively 37,472 39,861 Inventories, net of reserves of $2,011 and $2,016 at December 31, 2009 and December 31, 2008, respectively 34,070 37,949 Other receivables 11,104 11,605 Prepaid expenses and other current assets   4,001     4,170   Total current assets   103,032     110,493     PROPERTY AND EQUIPMENT, net 9,592 10,314 IDENTIFIABLE INTANGIBLES 765 805 GOODWILL 3,602 3,602 OTHER ASSETS   2,403     2,555   Total assets   119,394     127,769    

LIABILITIES AND SHAREHOLDERS EQUITY

CURRENT LIABILITIES: Current portion of long-term debt and capital lease obligations $ 19,652 $ 19,179 Trade accounts payable 46,505 53,642 Deferred revenue 5,236 5,164 Accrued expenses   14,674     13,180   Total current liabilities   86,067     91,165     LONG-TERM DEBT AND CAPITAL LEASE OBLIGATIONS, less current portion 2,172 3,348 OTHER LIABILITIES   3,540     3,903   Total liabilities   91,779     98,416       COMMITMENTS AND CONTINGENCIES   SHAREHOLDERS' EQUITY: Preferred stock, $1.00 par value; 1,000,000 shares authorized; none issued and outstanding - - Common stock, $.001 par value; 35,000,000 shares authorized; 9,954,957 and 9,952,164 shares issued at December 31, 2009 and December 31, 2009, respectively; and 9,936,596 and 9,933,803 outstanding as of March 31, 2010 and December 31, 2009, respectively     10 10 Additional paid-in capital 93,251 93,152 Accumulated deficit (67,172 ) (65,963 ) Accumulated other comprehensive income 1,611 2,239 Treasury stock at cost, 18,361 shares   (85 )   (85 ) Total shareholders' equity   27,615     29,353   Total liabilities and shareholders' equity $ 119,394   $ 127,769    

PFSweb, Inc. and Subsidiaries

Unaudited Consolidating Statements of Operations For the Three Months Ended March 31, 2010 (In Thousands)           Supplies PFSweb Distributors eCOST Eliminations Consolidated REVENUES: Product revenue, net $ - $ 45,502 $ 20,145 $ - $ 65,647 Service fee revenue 15,979 - - - 15,979 Service fee revenue - affiliate 1,700 - - (1,700 ) - Pass-thru revenue   6,637     -   -     (3 )   6,634   Total revenues   24,316     45,502   20,145     (1,703 )   88,260     COSTS OF REVENUES: Cost of product revenue - 42,278 18,344 - 60,622 Cost of service fee revenue 12,101 - - (647 ) 11,454 Cost of pass-thru revenue   6,637     -   -     (3 )   6,634   Total costs of revenues   18,738     42,278   18,344     (650 )   78,710   Gross profit   5,578     3,224   1,801     (1,053 )   9,550   SELLING, GENERAL AND ADMINISTRATIVE EXPENSES 7,058 2,210 2,120 (1,053 ) 10,335 AMORTIZATION OF IDENTIFIABLE INTANGIBLES   -     -   35     -     35   Total operating expenses   7,058     2,210   2,155     (1,053 )   10,370   Income (loss) from operations (1,480 ) 1,014 (354 ) - (820 ) INTEREST EXPENSE (INCOME), NET   (56 )   310   8     -     262   Income (loss) before income taxes (1,424 ) 704 (362 ) - (1,082 ) INCOME TAX PROVISION (BENEFIT)   (136 )   256   7     -     127   NET INCOME (LOSS) $ (1,288 ) $ 448 $ (369 ) $ -   $ (1,209 ) NON-GAAP NET INCOME (LOSS) $ (1,192 ) $ 448 $ (334 ) $ -   $ (1,078 )   EBITDA $ 50   $ 1,022 $ (257 ) $ -   $ 815   ADJUSTED EBITDA $ 146   $ 1,022 $ (257 ) $ -   $ 911       A reconciliation of NET INCOME (LOSS) to EBITDA and ADJUSTED EBITDA follows:   NET INCOME (LOSS) $ (1,288 ) $ 448 $ (369 ) $ - $ (1,209 ) Income tax expense (benefit) (136 ) 256 7 - 127 Interest expense (income) (56 ) 310 8 - 262 Depreciation and amortization   1,530     8   97     -     1,635   EBITDA $ 50 $ 1,022 $ (257 ) $ - $ 815 Stock-based compensation   96     -   -     -     96   ADJUSTED EBITDA $ 146   $ 1,022 $ (257 ) $ -   $ 911     A reconciliation of NET INCOME (LOSS) to NON-GAAP NET INCOME (LOSS) follows:   NET INCOME (LOSS) $ (1,288 ) $ 448 $ (369 ) $ - $ (1,209 ) Stock-based compensation 96 - - - 96 Amortization of intangible assets   -     -   35     -     35   NON-GAAP NET INCOME (LOSS) $ (1,192 ) $ 448 $ (334 ) $ -   $ (1,078 )  

PFSweb, Inc. and Subsidiaries

Unaudited Condensed Consolidating Balance Sheets as of March 31, 2010 (In Thousands)           Supplies PFSweb Distributors eCOST Eliminations Consolidated

ASSETS

CURRENT ASSETS: Cash and cash equivalents $ 9,995 $ 3,185 $ 1,911 $ - $ 15,091 Restricted cash 776 311 207 - 1,294 Accounts receivable, net 16,691 18,848 2,243 (310 ) 37,472 Inventories, net - 29,882 4,188 - 34,070 Other receivables - 11,104 - - 11,104 Prepaid expenses and other current assets   2,420     1,467   114     -     4,001   Total current assets   29,882     64,797   8,663     (310 )   103,032     PROPERTY AND EQUIPMENT, net 9,242 43 307 - 9,592 NOTES RECEIVABLE FROM AFFILIATES 21,045 - - (21,045 ) - INVESTMENT IN AFFILIATES (90 ) - - 90 - IDENTIFIABLE INTANGIBLES 369 - 396 - 765 GOODWILL - - 3,602 - 3,602 OTHER ASSETS   2,095     -   308     -     2,403   Total assets   62,543     64,840   13,276     (21,265 )   119,394    

LIABILITIES AND SHAREHOLDERS EQUITY

CURRENT LIABILITIES: Current portion of long-term debt and capital lease obligations $ 9,678 $ 9,939 $ 35 $ - $ 19,652 Trade accounts payable 5,138 35,019 6,658 (310 ) 46,505 Deferred revenue 4,010 - 1,226 - 5,236 Accrued expenses   9,039     4,360   1,275     -     14,674   Total current liabilities   27,865     49,318   9,194     (310 )   86,067     LONG-TERM DEBT AND CAPITAL LEASE OBLIGATIONS, less current portion 2,032 - 140 - 2,172 NOTES PAYABLE TO AFFILIATES - 5,005 16,040 (21,045 ) - OTHER LIABILITIES   3,540     -   -     -     3,540   Total liabilities   33,437     54,323   25,374     (21,355 )   91,779     COMMITMENTS AND CONTINGENCIES   SHAREHOLDERS' EQUITY: Common stock 10 - 19 (19 ) 10 Capital contributions - 1,000 - (1,000 ) - Additional paid-in capital 93,251 - 28,059 (28,059 ) 93,251 Retained earnings (accumulated deficit) (65,668 ) 7,229 (40,174 ) 31,441 (67,172 ) Accumulated other comprehensive income 1,598 2,288 (2 ) (2,273 ) 1,611 Treasury stock   (85 )   -   -     -     (85 ) Total shareholders' equity   29,106     10,517   (12,098 )   90     27,615   Total liabilities and shareholders' equity $ 62,543   $ 64,840 $ 13,276   $ (21,265 ) $ 119,394    

PFSweb, Inc. and Subsidiaries

Unaudited Consolidating Statements of Operations For the Three Months Ended March 31, 2009 (In Thousands)           Supplies PFSweb Distributors eCOST Eliminations Consolidated REVENUES: Product revenue, net $ - $ 45,331 $ 20,932 $ - $ 66,263 Service fee revenue 17,119 - - - 17,119 Service fee revenue - affiliate 2,059 - - (2,059 ) - Pass-thru revenue   5,586     -   -     (31 )   5,555   Total revenues   24,764     45,331   20,932     (2,090 )   88,937     COSTS OF REVENUES: Cost of product revenue - 41,951 18,881 - 60,832 Cost of service fee revenue 11,964 - - (645 ) 11,319 Cost of pass-thru revenue   5,586     -   -     (31 )   5,555   Total costs of revenues   17,550     41,951   18,881     (676 )   77,706   Gross profit   7,214     3,380   2,051     (1,414 )   11,231   SELLING, GENERAL AND ADMINISTRATIVE EXPENSES 7,617 1,964 2,500 (1,414 ) 10,667 AMORTIZATION OF IDENTIFIABLE INTANGIBLES       26       26   Total operating expenses   7,617     1,964   2,526     (1,414 )   10,693   Income (loss) from operations (403 ) 1,416 (475 ) - 538 INTEREST EXPENSE (INCOME), NET   (23 )   377   3     -     357   Income (loss) before income taxes (380 ) 1,039 (478 ) - 181 INCOME TAX PROVISION (BENEFIT)   (52 )   481   -     -     429   NET INCOME (LOSS) $ (328 ) $ 558 $ (478 ) $ -   $ (248 ) NON-GAAP NET INCOME (LOSS) $ (225 ) $ 558 $ (452 ) $ -   $ (119 )   EBITDA $ 1,532   $ 1,426 $ (392 ) $ -   $ 2,566   ADJUSTED EBITDA $ 1,635   $ 1,426 $ (392 ) $ -   $ 2,669       A reconciliation of NET INCOME (LOSS) to EBITDA and ADJUSTED EBITDA follows:   NET INCOME (LOSS) $ (328 ) $ 558 $ (478 ) $ - $ (248 ) Income tax expense (benefit) (52 ) 481 - - 429 Interest expense (income) (23 ) 377 3 - 357 Depreciation and amortization   1,935     10   83     -     2,028   EBITDA $ 1,532 $ 1,426 $ (392 ) $ - $ 2,566 Stock-based compensation   103     -   -     -     103   ADJUSTED EBITDA $ 1,635   $ 1,426 $ (392 ) $ -   $ 2,669     A reconciliation of NET INCOME (LOSS) to NON-GAAP NET INCOME (LOSS) follows:   NET INCOME (LOSS) $ (328 ) $ 558 $ (478 ) $ - $ (248 ) Stock-based compensation 103 - - - 103 Amortization of intangible assets   -     -   26     -     26   NON-GAAP NET INCOME (LOSS) $ (225 ) $ 558 $ (452 ) $ -   $ (119 )  

PFSweb, Inc. and Subsidiaries

Unaudited Condensed Consolidating Balance Sheets as of December 31, 2009 (In Thousands)           Supplies PFSweb Distributors eCOST Eliminations Consolidated

ASSETS

CURRENT ASSETS: Cash and cash equivalents $ 9,698 $ 2,628 $ 2,486 $ - $ 14,812 Restricted cash 732 1,137 227 - 2,096 Accounts receivable, net 19,499 18,764 1,719 (121 ) 39,861 Inventories, net - 33,577 4,372 - 37,949 Other receivables 49 11,556 - - 11,605 Prepaid expenses and other current assets   2,515     1,575   80     -     4,170   Total current assets   32,493     69,237   8,884     (121 )   110,493     PROPERTY AND EQUIPMENT, net 9,900 54 360 - 10,314 NOTES RECEIVABLE FROM AFFILIATES 20,845 - - (20,845 ) - INVESTMENT IN AFFILIATES (149 ) - - 149 - IDENTIFIABLE INTANGIBLES 383 - 422 - 805 GOODWILL - - 3,602 - 3,602 OTHER ASSETS   2,244     -   311     -     2,555   Total assets   65,716     69,291   13,579     (20,817 )   127,769    

LIABILITIES AND SHAREHOLDERS EQUITY

CURRENT LIABILITIES: Current portion of long-term debt and capital lease obligations $ 8,770 $ 10,374 $ 35 $ - $ 19,179 Trade accounts payable 8,396 38,753 6,614 (121 ) 53,642 Deferred revenue 3,948 - 1,216 - 5,164 Accrued expenses   7,046     4,701   1,433     -     13,180   Total current liabilities   28,160     53,828   9,298     (121 )   91,165     LONG-TERM DEBT AND CAPITAL LEASE OBLIGATIONS, less current portion 3,208 - 140 - 3,348 NOTES PAYABLE TO AFFILIATES - 5,005 15,840 (20,845 ) - OTHER LIABILITIES   3,880     -   23     -     3,903   Total liabilities   35,248     58,833   25,301     (20,966 )   98,416     COMMITMENTS AND CONTINGENCIES   SHAREHOLDERS' EQUITY: Common stock 10 - 19 (19 ) 10 Capital contributions - 1,000 - (1,000 ) - Additional paid-in capital 93,152 - 28,059 (28,059 ) 93,152 Retained earnings (accumulated deficit) (64,828 ) 6,781 (39,805 ) 31,889 (65,963 ) Accumulated other comprehensive income 2,219 2,677 5 (2,662 ) 2,239 Treasury stock   (85 )   -   -     -     (85 ) Total shareholders' equity   30,468     10,458   (11,722 )   149     29,353   Total liabilities and shareholders' equity $ 65,716   $ 69,291 $ 13,579   $ (20,817 ) $ 127,769    

eCOST.com, Inc.

Selected Operating Data       Three Months Ended March 31, 2010 2009   Total Customers (1) 2,110,120 1,920,418   Active Customers (2) 158,784 199,677   New Customers (3) 42,736 32,168   Number of Orders (4) 87,956 78,268   Average Order Value (5) $ 228 $ 265   Advertising Expense (6) $ 202,588 $ 200,722   Cost to Acquire a New Customer (7) $ 4.74 $ 5.84   (1) Total customers have been calculated as the cumulative number of customers for which orders have been taken from eCOST.com's inception to the end of the reported period.   (2) Active customers consist of the approximate number of customers who placed orders during the 12 months prior to the end of the reported period.   (3) New Customers represent the number of persons that established a new account and placed an order during the reported period.   (4) Number of orders represents the total number of orders shipped during the reported period (not reflecting returns).   (5) Average order value has been calculated as gross sales divided by the total number of orders during the period presented. The impact of returns is not reflected in average order value.   (6) Advertising expense includes the total dollars spent on advertising during the reported period, including internet, direct mail, print and e-mail advertising, as well as customer list enhancement services.   (7) Catalog expense of $0 and $12,789 was not included in the 2010 and 2009 calculation, respectively, as it is used for retention and not acquisition.
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