Leading Online Retailer, eCOST.com, Partners With SquareTrade to Provide Consumers an Enhanced Consumer Product Warranty Offerin
October 07 2008 - 8:00AM
Marketwired
Consumers shopping on eCOST.com have a new option when it comes to
protecting their purchases with an extended warranty. A recent
partnership between the $100 million retailer and SquareTrade, a
leading online warranty provider, gives buyers the option to add
SquareTrade's extended protection for their eCOST.com purchases.
"We think the partnership will be very successful and offers
great benefits to eCOST.com customers," stated Steve Abernethy, CEO
of SquareTrade. "Both eCOST.com and SquareTrade have built their
businesses on core values of better pricing and bend-over-backwards
customer service. Like eCOST.com, SquareTrade succeeds through
delivering great service and generating word-of-mouth referrals
from our customers."
"We are always trying to strengthen the quality of services that
we offer our customers," stated Jason Halfaker, VP of Merchandising
for eCOST.com. "We were drawn to SquareTrade's exceptional consumer
focus, their 5-day guarantee and their online claims management for
consumers. Our consumers are very research intensive and savvy. We
were impressed how SquareTrade's branded warranty uniquely enables
consumers to easily research SquareTrade on peer review sites like
ePinions, to validate their exceptional service level in advance of
buying."
Consumers can now purchase SquareTrade warranties on eCOST.com
or directly from SquareTrade for their eCOST.com purchases within
30 days of buying their consumer electronic products.
About eCOST
eCOST.com, a subsidiary of PFSweb, Inc. (NASDAQ: PFSW), is a
leading multi-category online discount retailer of high-quality
new, "close-out" and manufacturer recertified brand-name
merchandise for consumers and small to medium size business buyers.
The eCOST.com brand markets approximately 170,000 different
products from leading manufacturers such as Sony, JVC, Canon,
Hewlett-Packard, Garmin, Panasonic, Toshiba, Microsoft, Kitchen
Aid, Panasonic, Black & Decker, Cuisinart, Coleman, Wilson and
Nike primarily over the Internet and through direct marketing.
About PFSweb, Inc.
PFSweb develops and deploys integrated business infrastructure
solutions and fulfillment services for Fortune 1000, Global 2000
and brand name companies, including third party logistics, call
center support and e-commerce services. The company serves a
multitude of industries and company types, including such clients
as LEGO, Discovery Commerce, Riverbed, MARS Drinks North America,
Hewlett-Packard, International Business Machines, Hawker Beechcraft
Corp., Rene Furterer USA, Roots Canada Ltd. and Xerox.
To find out more about PFSweb, Inc. (NASDAQ: PFSW), visit the
company's websites at http://www.pfsweb.com and
http://www.ecost.com.
About SquareTrade
Founded in 1999, SquareTrade makes warranties that make sense.
With lower prices (40% less on average than store warranties), a
no-pressure way to buy online, and no-hassle 5-day service
guarantee, SquareTrade is the smart choice for warranty coverage.
Buy your item anywhere -- online or in a store -- then get a better
warranty directly from www.squaretrade.com or call 877-WARRANTY.
Privately held, SquareTrade is headquartered in San Francisco. For
more information, go to www.squaretrade.com.
Contact: Elizabeth Gordon 415-595-5538
elizabeth@gordonpr.com
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