NIC Hawaii Announces Launch of Redesigned Hawaii.gov
July 20 2020 - 11:27AM
Business Wire
The user-focused site connects citizens to
government resources for COVID-19 and more
NIC Hawaii and the State of Hawaii Office of Enterprise
Technology Services are pleased to announce the launch of the
redesigned Hawaii.gov, portal.ehawaii.gov. Serving as the official
website for the state, the site makes it easy for citizens to learn
about and interact with Hawaii government, featuring the latest
COVID-19 health, business and travel information, in addition to
other relevant content curated for residents, business owners and
visitors.
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the full release here:
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“The COVID-19 pandemic has underscored the importance of giving
our residents the option of doing business online,” said Douglas
Murdock, Chief Information Officer, State of Hawaii Office of
Enterprise Technology Services. “The redesign makes it easier for
our residents to navigate and provides information for conducting
business with the state and county agencies right at their
fingertips.”
With more than 1.5 million visitors in 2020 alone, the primary
focus of the redesign was to improve the user experience. NIC
Hawaii updated all site information and navigation based on
analysis of data and past audience behavior. The site continues to
use responsive features that adapt to the visitor’s device, whether
it’s a smartphone, tablet or personal computer, and it meets
accessibility guidelines to ensure information is available to
all.
“Our goal is to make sure citizens can access the information
they need quickly and intuitively, especially in today’s rapidly
evolving environment,” said Burt Ramos, NIC Hawaii General Manager.
“For this redesign, we worked hand-in-hand with the state to
analyze needs and make sure the most pertinent information is easy
to find and readily available.”
The most popular page, a listing of more than 120 online
services across all state, city and county offices, helps users
conduct business online without having to visit a government
office. Moreover, an alerts page provides county-specific
information on COVID-19, severe weather, vog, volcanic activity,
beach safety, traffic updates and more.
Additional features include a comprehensive government directory
of all departments and agencies, a social media page with links to
more than 340 government accounts and a news feed that aggregates
current events from most agencies. A Flickr photo pool allows
citizens to share photos with the chance to have them featured on
the site. Finally, the background design will change throughout the
year to keep the site looking fresh.
The last redesign of Hawaii.gov was launched in 2014 and was the
recipient of 17 awards including the notable Best of the Web - Best
State Website and Web Marketing Association Best Government Website
awards in 2014.
The Hawaii.gov website was created in partnership with NIC
Hawaii, the official internet portal manager of eHawaii.gov. NIC
Hawaii is a subsidiary of NIC Inc., a leading digital government
solutions and payments company serving more than 6,000 federal,
state and local government agencies across the nation
About Office of Enterprise Technology Services (ETS)
ETS provides governance for the State of Hawaii’s executive
branch IT projects and seeks to identify, prioritize and advance
innovative initiatives with the greatest potential to increase
efficiency, reduce waste and improve transparency and
accountability in state government. ETS also supports the
management and operation of all state agencies by providing
effective, efficient, coordinated and cost-beneficial computer and
telecommunication services such that state program objectives may
be achieved. For more information, visit ets.hawaii.gov.
About NIC Hawaii
NIC Hawaii is a subsidiary of NIC Inc. This site was launched as
part of the eHawaii.gov state portal program. Pursuant to chapter
27G, Hawaii Revised Statutes, the portal program is overseen by the
Access Hawaii Committee, which collaborates with provider NIC
Hawaii (formerly Hawaii Information Consortium (HIC)), along with
state and county agencies to continually identify new online
services to be added to the portal. For more information, visit
nichawaii.egov.com.
About NIC
NIC Inc. (Nasdaq: EGOV) launched the digital government industry
in 1992, and continues to lead it, providing a secure payment
engine and thousands of digital government solutions across a
network of more than 6,000 federal, state, and local government
agencies. In addition, NIC is a leading provider of outdoor
recreation solutions, with 1 out of 6 hunting and fishing licenses
in the United States sold using an NIC service. The company created
the nation's first personal assistant for government and
comprehensive mobile platform, Gov2Go®, as well as the innovative,
data-driven prescription drug monitoring platform, RxGov®. More
information is available at egov.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20200720005567/en/
Kara Cowie | NIC Inc. Director of Corporate Communications
816-813-2350 | kara.cowie@egov.com
Caroline Julian-Freitas | State of Hawaii Senior Communications
Manager Office of Enterprise Technology Services 808-445-1023 |
Caroline.Julian-Freitas@hawaii.gov
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