Arkansas’s MyDMV Wins AAMVA Regional Service Award
June 27 2019 - 8:00AM
Business Wire
Website honored with Region 2 award for
excellence in government partnership
The Arkansas Department of Finance and Administration (DFA) was
recognized with a prestigious American Association of Motor Vehicle
Administrators (AAMVA) Service Award for Excellence in Government
Partnership for its mydmv.arkansas.gov website during the Region 2
Conference held in Houston, Texas on June 26.
MyDMV.arkansas.gov is a curated, responsive website that is
changing the way Arkansans do business at the DMV by helping them
skip the trip altogether. Through delivering online access to
twenty-four driver and motor vehicle services provided by DFA,
MyDMV allows citizens to renew their vehicle registration, pay
vehicle sales tax, order a duplicate driver’s license, change their
address, and more—all from their desktop computer or mobile
device.
“We are honored to be recognized for our ongoing efforts of
transformation in Arkansas state government to improve efficiency
and facilitate greater use of online services,” said Walter Anger,
DFA Deputy Director and Commissioner of Revenue. “For the first
time, Arkansans can visit one website and be directed to exactly
the information they need to complete many of their driver and
motor vehicle tasks online. The idea behind this innovation is to
change citizen behavior, getting them to think of, and use,
mydmv.arkansas.gov instead of driving to a revenue office. Our
partnership with INA has enabled us to do that through technology
and to positively change the way Arkansans interact with our
agency.”
AAMVA’s awards program fosters a tradition of excellence in the
motor vehicle and law enforcement community by honoring
individuals, teams, and organizations who have committed their time
and resources to safety initiatives, outstanding customer service,
and public affairs and consumer educational programs throughout
North America. The Excellence in Government Partnership Award
Recognizes a successful project or program developed and
implemented in cooperation with a public or private sector
organization.
DFA partnered with the Information Network of Arkansas (INA),
Arkansas’s official digital government services provider and
public-private partner, to build the citizen-focused MyDMV website.
Each year, over 600K Arkansans visit the State Revenue Offices
in-person for driver and motor vehicle services. Since the
website’s launch in February 2018, over 382K users have gone online
to complete more than 1.37 million government interactions.
About Information Network of Arkansas
The Information Network of Arkansas (INA) is a public-private
partnership between the state of Arkansas and the Arkansas
Information Consortium (AIC) that helps state government entities
Web-enable their information and services. Little Rock-based AIC is
celebrating its 22nd year as the state’s official digital
government services partner, and is part of digital government firm
NIC's (Nasdaq: EGOV) family of companies. A local tech employer,
AIC was recently named to the 2018 “Best Places to Work in
Arkansas” list sponsored by Arkansas Business. INA operates
Arkansas.gov, the official website of the state of Arkansas, which
offers more than 850 state and local online services.
About NIC
NIC Inc. (Nasdaq: EGOV) launched the digital government industry
in 1992, and continues to lead it, providing a secure payment
engine and thousands of digital government solutions across a
network of more than 6,000 federal, state, and local government
agencies. In addition, NIC is the nation’s leading provider of
outdoor recreation solutions, with 1 out of 6 hunting and fishing
licenses in the United States sold using an NIC service. The
Company launched the nation’s first personal assistant for
government and comprehensive mobile platform, Gov2Go®, as well as
the innovative, data-driven prescription drug monitoring platform,
RxGov®. More information is available at www.egov.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20190627005249/en/
Bob Sanders Information Network of Arkansas 501-324-8915 |
bob@ark.org
Walter Anger AR Department of Finance and Administration
501-682-7000 | walter.anger@dfa.arkansas.gov
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