COLUMBIA, Md., June 20, 2014 /PRNewswire/ -- MICROS
Systems, Inc. (NASDAQ: MCRS), a leading provider of information
technology solutions for the hospitality and retail industries, is
pleased to announce that the Louvre Hotels Group has replaced its
legacy reservation system in more than 220 of its Tulip branded
hotels (Tulip Inn, Golden Tulip and
Royal Tulip) with the MICROS OPERA
9™ Reservation System (ORS), bringing all 1,100 Louvre Hotels Group
properties into the global multi-property, SaaS-based (Software as
a Service) OPERA Enterprise Solution for distribution. In
addition, over 800 of these properties in 43 countries are already
using the integrated property management functions of the OPERA
Enterprise Solution.
The MICROS OPERA 9 platform centralizes bookings through all
electronic distribution channels, including web booking, Global
Distribution Systems (GDS), channel management, and voice service
centers. MICROS created a totally customized user
interface for Tulip reservation and revenue management associates,
making the transition to the new reservation system
effortless. With the addition of the Tulip branded hotels,
the Louvre Hotel Group's expanded MICROS ORS now supports over
3,000 users from all over the world.
"The MICROS OPERA Enterprise Solution has provided Louvre Hotels
Group a superior technology platform on which to centralize our
complete enterprise," stated Thierry Guiraudios, CIO Louvre Hotels
Group. "The addition of the Tulip branded hotels to the
reservation system finally unifies all of our properties onto a
single platform, allowing Louvre to more effectively manage its
room inventory and distribution. MICROS OPERA 9 allows us to
take advantage of next generation technologies that prepare us for
the future."
"Moving all our brands to a single reservation platform was a
natural progression for us," stated Chinmai Sharma, VP Revenue
& Distribution of Louvre Hotels Group. "Micros is a trusted
partner and they were able to deliver all the customized
enhancements we had requested before deploying the Opera 9 platform
for our Tulip branded hotels. We now have the benefit of
streamlining our distribution operations, agile CRS enhancements,
cross-sell functionality within brands and finally an easy ability
to develop a more robust customer database."
"We are pleased to expand and strengthen our partnership with
the Louvre Hotels Group, and are thrilled that Louvre is taking
advantage of our next generation OPERA 9 platform," stated Kaweh
Niroomand, President of MICROS EAME. "MICROS OPERA 9 is
enabling our hotel clients to easily update their current OPERA
Enterprise Solution with next generation technology and browser
agnostic user interfaces, including mobile applications."
About Louvre Hotels Group
Following their respective purchase by Starwood Capital in 2005
and 2009, the alliance between Louvre Hotels and Golden Tulip became Louvre Hotels Group in
April 2011, making it a leader in the
global hospitality market with more than 1,100 hotels in 47
countries ranging from 1 to 5 stars. The Group, established in
1976, now counts 6 brands: Premiere Classe, Campanile, Kyriad,
Tulip Inn, Golden Tulip and Royal
Tulip Luxury Hotels.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides leading enterprise-wide
applications, services and hardware for the hospitality and retail
industries. Serving an extensive portfolio of clients worldwide,
MICROS solutions are utilized in hotels, casinos, table and quick
service restaurants, retail, leisure and entertainment, fuel and
convenience, cruise, and travel operations in more than 180
countries, and on all seven continents. MICROS combines its
industry knowledge and expertise to provide cloud-based, mobile and
on premise solutions that allow its clients to streamline
operations and successfully engage their customers.
MICROS applications include point of sale, property management,
central systems, business intelligence, eCommerce, loyalty, CRM,
loss prevention, distributed order management, labor management,
inventory management, and merchandise planning solutions. MICROS
services include hosting and SaaS, platform implementation and
integration, strategic business consulting, interactive marketing,
design services including creative and user experience, and managed
services. MICROS stock is traded through NASDAQ under the symbol
MCRS.
For more information on MICROS and its advanced information
technology solutions for the hospitality and retail industries,
please contact Louise Casamento,
Vice President of Marketing at (443) 285-8144 or (866) 287-4736.
You can also visit the MICROS website at www.micros.com or send an
email to info@micros.com. Follow MICROS on Facebook,
LinkedIn, YouTube, and the MICROS Blog.
The MICROS logo is a registered trademark of MICROS Systems,
Inc.
All other product and brand names are the property of their
respective owners.
Contact:
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Louise
Casamento
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443-285-8144
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lcasamento@micros.com
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SOURCE MICROS Systems, Inc.