COLUMBIA,
Md. , June 18,
2012 /PRNewswire/ -- MICROS Systems, Inc.
(NASDAQ:MCRS), a leading provider of information technology
solutions for the hospitality and retail industries, is pleased to
announce that it has expanded its partnership with Delaware North
Companies Sportservice by implementing the MICROS 9700 Hospitality
Management System (HMS) with Food & Beverage and Retail
functionalities as its stadium management solution throughout Great
American Ball Park, home to the Cincinnati Reds. The
point-of-sale installation at Great American Ballpark, located in
downtown Cincinnati, Ohio, spans
28 concession stands, two restaurants, 65 suites, seven retail
stores, including the Reds Team Shop, and mobile service for 42,271
seats.
The complete solution implemented by MICROS includes Keyboard
Workstation 270 (KW270) POS terminals used in fixed and portable
concessions; Workstation 5A (WS5A) touchscreen terminals for use in
fine-dining areas, suites and retail stores; Mobile MICROS with
MC55A handheld devices for traditional in-seat ordering and MC55A
handheld devices for use at the Reds Team Shop and Vivo PAY 4500m
readers for Pay Pass and consumer-facing credit-card swiping.
To extend cost savings to the stadium, MICROS was also able to
use existing components from the stadium's previous MICROS
TangentPOS system.
Additional software implemented includes the MICROS 9700 HMS
version 3.6 with perpetual inventory and vending solutions, the
MICROS 9700 Suites Management module for managing the stadium's 65
suites, the MICROS iCare CRM and loyalty solution for Stored Value
Ticketing and gift cards, and the mymicros.net business
intelligence solution for enterprise reporting.
"The new MICROS solutions have been very well received by our
team at Great American Ball Park and the fans that attend the
stadium's events," said Kevin
Quinlivan, Chief Information Officer at Delaware North
Companies. "We are excited about the Mobile MICROS solution
being used in the Reds Team Shop, where we are using handheld
terminals with Bluetooth printers to improve our operational
processes. Our associates can reduce long lines during peak
periods by moving from behind the counter and out in front of the
customers to ring transactions."
"Delaware North's choice to move forward with MICROS's latest
solutions is a testament to our strong partnership, which we are
thrilled to strengthen and expand with the installation at the
Great American Ball Park," said Don
DeMarinis, Vice President of Leisure and Entertainment at
MICROS Systems, Inc. "The solutions which we have implemented have
introduced new functionalities and unique service capabilities,
allowing the ballpark to offer the best service possible to its
fans."
About Delaware North Companies
Delaware North Companies is one of the largest and most
admired privately held hospitality companies in the world. Founded
and owned by the Jacobs family for nearly 100 years, it is a global
leader in hospitality and food service. Its family of companies
includes Delaware North Companies Parks & Resorts, Delaware
North Companies Gaming & Entertainment, Delaware North
Companies Travel Hospitality Services, Delaware North Companies
Sportservice, Delaware North Companies International and Delaware
North Companies Boston, owner of TD Garden. Delaware North
Companies has revenue exceeding $2.6
billion annually and 55,000 associates serving half a
billion customers in the United
States, Canada, the
United Kingdom, Australia and New
Zealand. For more information, visit www.DelawareNorth.com.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for
the hospitality and retail industries worldwide. Over 330,000
MICROS systems are currently installed in table and quick service
restaurants, hotels, motels, casinos, leisure and entertainment,
and retail operations in more than 180 countries, and on all seven
continents. In addition, MICROS provides property management
systems, central reservation and customer information solutions
under the brand MICROS-Fidelio for more than 26,000 hotels
worldwide, as well as point-of-sale, loss prevention, and
cross-channel functionality through its MICROS-Retail division for
more than 100,000 retail stores worldwide. MICROS stock is traded
through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information
technology solutions for the hospitality industry, please contact
Louise Casamento, Vice President of
Marketing at (443) 285-8144 or (866) 287-4736. You can also visit
the MICROS website at www.micros.com or send an email to
info@micros.com. Follow MICROS on Facebook, LinkedIn,
YouTube, and the MICROS Blog.
The MICROS logo is a registered trademark of MICROS Systems,
Inc.
All other product and brand names are the property of their
respective owners.
Contact: Louise
Casamento
443-285-8144
lcasamento@micros.com
SOURCE MICROS Systems, Inc.