COLUMBIA, Md., April 30, 2012 /PRNewswire/ -- MICROS Systems,
Inc. (NASDAQ:MCRS), a leading provider of information technology
solutions for the hospitality and retail industries, is pleased to
announce that Waypoint Seafood & Grill, a popular restaurant
located in Williamsburg, VA, has
successfully implemented the new MICROS myreservations Internet
booking engine to allow customers to secure online restaurant
reservations directly via the Waypoint Seafood & Grill
website. The Waypoint Seafood & Grill, which specializes
in Southern Coastal Cuisine, was the first US site to implement
MICROS myreservations to enhance the overall guest experience and
create a fully integrated technology environment for its employees
and guests.
MICROS myreservations allows Waypoint Seafood & Grill's
customers to view real-time seating availability at the restaurant
as well as a two-hour window of openings before and after the
selected time in the event that seating is limited. Once a
guest selects the desired time, a confirmation message is emailed
to the customer and the reservation is sent directly to the MICROS
Table Management System (TMS) without the need for any additional
entry at the restaurant. This capability eliminates
disruptions to employee workflow and manual errors, and eliminates
the need for any costly third-party reservation service. The
fully integrated solution allows the restaurant to match
reservations with real-time table statuses and, once the party is
seated, the reservation information is linked from the MICROS TMS
to the customer's check on the MICROS point-of-service (POS)
solution.
"Our management team was very familiar with the MICROS
Restaurant Enterprise Solution (RES) and MICROS TMS from previous
locations. When we opened this restaurant, we wanted to keep
the functionality of those MICROS products as well as add the
online booking features of MICROS myreservations," stated
Tina Schadler-Phillips, Owner of
Waypoint Seafood & Grill. "With MICROS myreservations,
customers are directed to our website to make reservations rather
than a third-party site, allowing us to further drive brand
recognition and eliminate the need for additional hardware at our
hostess stand."
"By selecting MICROS myreservations, Waypoint Seafood &
Grill is provided the best functionality possible by allowing
customers to make reservations through its website which is fully
integrated with its other MICROS technology solutions," stated
Ed Chapel, Senior Vice President of
MICROS North America Distribution. "We are pleased that
Waypoint Seafood & Grill's management team embraced the fully
integrated MICROS product line and that MICROS myreservations has
been very successful for them."
About Waypoint Seafood & Grill
Waypoint Seafood & Grill is a fine dining restaurant
located in Williamsburg, VA.
The restaurant opened in December
2011 with renowned Chef Hans
Schadler's return home to Williamsburg. The
seafood-based menu reflects the area's Southern Coastal
Cuisine. For more information, visit
http://www.waypointgrill.com/.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for
the hospitality and retail industries worldwide. Over 330,000
MICROS systems are currently installed in table and quick service
restaurants, hotels, motels, casinos, leisure and entertainment,
and retail operations in more than 180 countries, and on all seven
continents. In addition, MICROS provides property management
systems, central reservation and customer information solutions
under the brand MICROS-Fidelio for more than 26,000 hotels
worldwide, as well as point-of-sale, loss prevention, and
cross-channel functionality through its MICROS-Retail division for
more than 100,000 retail stores worldwide. MICROS stock is traded
through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information
technology solutions for the hospitality industry, please contact
Louise Casamento, Vice President of
Marketing at (443) 285-8144 or (866) 287-4736. You can also visit
the MICROS website at www.micros.com or send an email to
info@micros.com. Follow MICROS on Facebook, LinkedIn,
YouTube, and the MICROS Blog.
The MICROS logo is a registered trademark of MICROS Systems,
Inc.
All other product and brand names are the property of their
respective owners.
Contact:
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Louise
Casamento
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443-285-8144
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lcasamento@micros.com
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SOURCE MICROS Systems, Inc.