SCOTTSDALE, Ariz., Feb. 7, 2012 /PRNewswire/ -- Hospitality
Solutions International (HSI), a division of MICROS Systems, Inc.
(NASDAQ: MCRS), is pleased to announce that Glazing Saddles, LLC, a
franchisee of Krispy Kreme Doughnut Corporation, has chosen to
implement MICROS Simphony™, a cloud-based point-of-service and
enterprise restaurant management system. All eight of the
franchise's locations will benefit from MICROS Simphony's
service-oriented architecture (SOA), which enables the central
management of menus, payroll, scheduling, gift cards and loyalty
functions from anywhere through a web browser.
Krispy Kreme began serving coffee and doughnuts in 1937 in
Winston-Salem, North Carolina. The
Original Glazed® doughnuts gained in popularity as the company sold
them to local grocery stores and the company expanded throughout
the United States in the decades
that followed. Glazing Saddles was part of this expansion as it
introduced Krispy Kreme to customers throughout Texas. Its franchise locations include
Austin, San Antonio, San
Marcos, Laredo and
El Paso.
As a franchise operator in growth mode, Glazing Saddles requires
the latest technology for fully-hosted enterprise management
software. MICROS Simphony provides the perfect solution with
file servers that are housed in a MICROS data center, managing
upgrades, handling maintenance, and providing the most recent
security technology to protect Glazing Saddles' data.
The MICROS Simphony Enterprise solution is configured with
Simphony Labor, to help manage staffing, and Simphony Loyalty, to
aid in the creation of a new loyalty and gift card program. In
addition, the system has a fully customizable web-based reporting
capability with a complete set of auditing and analysis tools
designed to deliver actionable information. Simphony's web
reporting is also available on mobile devices, including the iPhone
and iPad. Each of the franchise locations will implement 4 MICROS
Workstation 5A terminals as well as a MICROS Kitchen Display System
(KDS), which will help facilitate its drive-through ordering. The
MICROS KDS will expedite drive-through orders by relaying detailed
order information to the employees preparing orders.
"One of the Krispy Kreme values is to 'never settle for
second-best,'" stated Mark Miller,
CFO of Glazing Saddles, LLC. "I believe in the MICROS Simphony
solution for my Glazing Saddles Krispy Kreme stores, and I'm
excited about being able to use the latest enterprise technology.
We will benefit greatly from the central administration of our
restaurant management applications, and since they are hosted in
the cloud, our data will be safely warehoused and benefit from full
redundancy. Many vendors do not offer this high level of security.
And by becoming more efficient, we will spend less time managing
our point-of-sale systems, helping us save money and allowing us to
better serve our customers."
"We are thrilled to have been selected by Glazing Saddles as its
technology partner," stated Cyndi
Shepley, Vice President and General Manager at HSI. "We are
confident this installation of MICROS Simphony will demonstrate how
HSI collaborates as a team to provide leading-edge hospitality
products with exceptional service. We look forward to
supporting Glazing Saddles as it continues to grow the Krispy Kreme
concept."
About Glazing Saddles, LLC and Krispy Kreme Doughnut
Corporation
Glazing Saddles Krispy Kreme locations include 2 stores in
El Paso, 2 stores in San Antonio, 2 stores in Austin, 1 store in San Marcos and 1 store in Laredo. The concept features a variety of
freshly-made doughnuts and signature coffees. These locations have
both counter and drive-through service, and boast impeccable
presentation as well as attention to good service.
For more information on Glazing Saddles, LLC, please visit its
website at www.krispykremetexas.com.
For more information on Krispy Kreme Doughnut Corporation, please
visit its website at www.krispykreme.com.
About Hospitality Solutions International (HSI), a
division of MICROS Systems, Inc.
Hospitality Solutions International (HSI), a division of MICROS
Systems, Inc., is a leading software developer, systems integrator
and technology solution provider to the hospitality industry. HSI
provides point-of-sale and enterprise-management solutions to table
service, fine dining and fast casual restaurants, hotels, resorts
and casinos. As a customer-direct company, their employees provide
exceptional customer service, consultative sales, and
industry-focused development to clients in North America.
For more information on HSI and its advanced information
technology solutions for the hospitality industry, please contact
Bryce Witcher, Director of Marketing
at (480) 707-6238 or (800) 474-5022. You can also visit the HSI
website at www.hsi-solutions.com or send an email to
marketing@hsi-solutions.com.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for
the hospitality and retail industries worldwide. Over 330,000
MICROS systems are currently installed in table and quick service
restaurants, hotels, motels, casinos, leisure and entertainment,
and retail operations in more than 180 countries, and on all seven
continents. In addition, MICROS provides property management
systems, central reservation and customer information solutions
under the brand MICROS-Fidelio for more than 26,000 hotels
worldwide, as well as point-of-sale, loss prevention, and
cross-channel functionality through its MICROS-Retail division for
more than 100,000 retail stores worldwide. MICROS stock is traded
through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information
technology solutions for the hospitality and retail industries,
please contact Louise Casamento,
Vice President of Marketing at (443) 285-8144 or (866) 287-4736.
You can also visit the MICROS website at www.micros.com or send an
email to info@micros.com.
The HSI logo is a registered trademark of MICROS Systems,
Inc.
All other product and brand names are the property of their
respective owners.
Contact: Bryce Witcher
480-707-6238
bwitcher@hsi-solutions.com
SOURCE MICROS Systems, Inc.