MCRS (MM)

LONDON, April 4 /PRNewswire-FirstCall/ -- MICROS-Fidelio UK Ltd., a wholly-owned subsidiary of MICROS Systems, Inc. (NASDAQ:MCRS) and a leading provider of information technology solutions for the hospitality industry, has partnered with Jarvis Hotels Ltd. to implement the MICROS OPERA Enterprise Edition throughout all of the hotel chain's 48 property estate, which trades under the Ramada brand. The OPERA solution updates Jarvis' legacy systems used for property management, inventory management & distribution, conference & events, accounts receivable, point of sale and sales & catering. Jarvis Hotels will benefit from having its solution hosted at MICROS- Fidelio's data centre in Frankfurt, Germany. The hosted solution will result in massive cost savings for the hotel chain. The hosted service will provide Jarvis' system with far greater levels of redundancy and Jarvis will not have to maintain the hardware. The centrally deployed MICROS OPERA Enterprise Edition will consist of OPERA Property Management, OPERA Reservation System, OPERA Customer Information System, OPERA Sales & Catering and OPERA Web Services. OPERA will also have a 2-way interface into Cendant's Central Reservation System. "We evaluated several offerings from various vendors before selecting the MICROS solution," stated Steve Hebborn, CEO, Jarvis Hotels Ltd. "MICROS' ability to provide us with a totally integrated, hosted solution, and the fact that MICROS could interface with Cendant's CRS, were key factors in our decision." OPERA's functionality is robust and provides management with unparalleled tools for customer relationship management, rate management, forecasting and report writing. At the core of the solution sits OPERA Property Management which will provide all the tools Jarvis hotel staff need for doing their day- to-day jobs -- handling reservations, checking guests in and out, assigning rooms and managing room inventory and handling accounting and billing. OPERA Web Services gives Jarvis the added advantage of streamlining management, lowering costs, and allowing easier access to information with a higher level of reliability. OPERA Customer Information System gathers and manages guest, travel agent, source, group, and company profile data in a central database that can be shared by multiple properties. Jarvis will also benefit from installing OPERA Reservation System which offers central reservations agents and global sales staff the tools to maximize bookings and increase revenue in any size chain or multi-property environment. Additionally, OPERA Sales & Catering module will assist Jarvis in streamlining its multi-property cross selling, multi-choice menus, diary activities and quick booking for catering events. "We are absolutely delighted to be working with Jarvis Hotels, one of the UK's leading privately owned hotel operators," stated Frank Ward, Managing Director of Micros Fidelio UK Ltd. "MICROS' OPERA Enterprise Edition is an integrated Oracle(R)-based scalable suite of products built to meet the requirements of independent hotels and hotel chains exactly like Jarvis." About Jarvis Hotels Ltd. Jarvis Hotels Ltd. is one of the UK's leading privately owned hotel companies running 48 hotels from Bristol to Inverness. Their hotels trade under the Cendant owned Ramada brand throughout the UK and operate in the full service 3 and 4 star sectors. With over 5,000 bedrooms, 430 meeting rooms and 26 health clubs the company targets the commercial, conference and leisure markets. About MICROS-Fidelio UK, Ltd. MICROS-Fidelio UK Ltd., is a wholly-owned subsidiary of MICROS Systems, Inc., which provides enterprise applications for the hospitality and retail industries worldwide. Over 220,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 130 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS- Fidelio for more than 20,000 hotels worldwide, as well as point-of-sale and loss prevention products through its subsidiary Datavantage for more than 50,000 specialty retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS. For more information on MICROS-Fidelio and its advanced information technology solutions for the hospitality industry, please contact a member of our sales team today on 01753 536 969, alternatively you can send an email to or log on to http://www.micros.com/ Jarvis Press Contact: MICROS-Fidelio Press Contact: Niki Wheeler Zoe Walter The SPA Way Marketing Manager Tel - 0207 403 6900 MICROS-Fidelio UK Ltd Email - 8 The Grove Slough Berkshire SL1 1QP Tel - 01753 501 686 Fax - 01753 501 627 Email - Web - http://www.micros.com/ The MICROS logo is a registered trademark of MICROS Systems, Inc. All other product and brand names are the property of their respective owners. DATASOURCE: MICROS Systems, Inc. CONTACT: Niki Wheeler of The SPA Way, + 0207 403 6900, , for Jarvis; Zoe Walter, Marketing Manager of MICROS- Fidelio UK Ltd., + 01753 501 686, fax: + 01753 501 627, ; or Louise Casamento, Vice President of Marketing of MICROS Systems, Inc., +1-443-285-8144 Web site: http://www.micros.com/

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