Interactive Intelligence Adds Tele-Central to Growing Channel
June 01 2004 - 5:00AM
PR Newswire (US)
Interactive Intelligence Adds Tele-Central to Growing Channel
LONDON, June 1 /PRNewswire-FirstCall/ -- Tele-Central Ltd. has
become the latest reseller to join the European channel programme
of Interactive Intelligence Inc. (NASDAQ:ININ), a global developer
of Microsoft-based business communications software. (Logo:
http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO )
Newly-established Tele-Central provides voice over IP (VoIP)
communications application solutions, primarily to small and medium
sized businesses (SMBs). Its IP-based phone systems, and fully
integrated multi- channel contact centre systems are ideal as
proprietary PBX replacements. Tele-Central anticipates that over
three quarters of its revenues will come from the sale of
Interactive Intelligence's business communications software,
typically used for mobile and remote working, IP telephony, unified
communications, self-service applications, and call centres. "I
feel a bit like Victor Kyam (of Remington fame) -- 'I liked it so
much I bought the company'," said Tele-Central managing director,
Patrick Copping. "So maybe I didn't buy the company -- but I am
happy to stake my future on the partnership. Interactive
Intelligence offers a credible, tried and tested alternative to
Cisco products. The software is easy to add to, and since the vast
majority of its customers license additional software within a
year, it's great for customer relationships." Copping has been
involved with the installation of a number of sizeable converged
telephony solutions, including some of the first IP telephony
installations within the UK. He has also run outsourced call
centres for customers such as National Rail Enquiry Service and
SAP. "Appointing Tele-Central marks a step forward in our goals to
vastly expand our reseller channel over the coming year," said
Interactive Intelligence director of marketing for EMEA, Tony
Martin. "Although we boast many blue chip names as customers, our
product prices, protection on investment, ease of use, and simple
upgrade path appeal to SMBs. We see them as key to future growth in
the UK. Tele-Central understands this market well." Tele-Central
will offer the Interactive Intelligence product line throughout the
UK with support from the company's master distributor, IDL-
Mettoni. About Interactive Intelligence Inc. Interactive
Intelligence Inc. (NASDAQ:ININ) is a global developer of
Microsoft-based business communications solutions. It develops
software for IP telephony, contact centre automation, unified
communications, and customer self-service. The company was founded
in 1994 and has more than 1,000 customers worldwide. Recent awards
include Software Magazine's 2003 Top 500 Global Software and
Services Companies, and ContactCenterWorld.com's 2004 Members'
Choice. Interactive Intelligence employs approximately 350 people
and is headquartered in Indianapolis, Indiana, U.S.A. The company
has 12 offices throughout North America, Europe and Asia. The EMEA
corporate office is located in Uxbridge, England, and has more than
250 customers throughout EMEA, including companies such as Cetelem,
Skandia, and Telefonica. Its telephone number is +44 20 8867 3670;
on the Web: http://www.inin.com/ . About Tele-Central Founded in
2003, Tele-Central (http://www.tele-central.com/ ) provides voice,
data (convergence), security and connectivity technologies. It
helps customers choose and implement solutions to meet real
business objectives. SMEs (small-medium sized enterprises), across
a range of industries including legal, travel, retail and
outsourced providers, form the majority of the company's customers.
Tele-Central's management team combines over 40 years' experience
in telecommunications and IT related industries, including senior
positions within blue chip organisations. Our focus as a business
is to help our customers increase workforce effectiveness, improve
customer care, reduce communication costs and improve connectivity.
This release contains certain forward-looking statements that
involve a number of risks and uncertainties. Factors that could
cause actual results to differ materially are described in the
company's SEC filings. Interactive Intelligence Inc. is the owner
of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and
numerous other marks. All other trademarks mentioned in this
document are the property of their respective owners. Contacts:
Patrick Copping, MD Tele-Central +44 (0) 8700 700 808 Tony Martin
Marketing Director, EMEA Interactive Intelligence Inc. +44 (0) 20
8867 3675 Claire Thompson Zed PR T: +44 (0) 118 944 0394 M: +44 (0)
7771 817015 http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO
http://photoarchive.ap.org/ DATASOURCE: Interactive Intelligence
Inc. CONTACT: Patrick Copping, MD, of Tele-Central, +44 (0) 8700
700 808, ; Tony Martin, Marketing Director, EMEA, of Interactive
Intelligence Inc., +44 (0) 20 8867 3675, ; or Claire Thompson of
Zed PR, T: +44 (0) 118 944 0394, M: +44 (0) 7771 817015, Web site:
http://www.inin.com/ http://www.tele-central.com/
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