ININ Interactive Intelligence Grp., Inc.

Interactive Intelligence Ranked Among Top 200 Network Companies INDIANAPOLIS, May 10 /PRNewswire-FirstCall/ -- Interactive Intelligence Inc. , a global developer of Microsoft-based business communications software, was named by Network World magazine among the top 200 domestic public network companies. The ranking was based on revenue, profits, highest value, fastest growth, earnings per employee, and research and development spending. (Logo: http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO ) Interactive Intelligence was ranked 183rd among the top 200 companies with revenue of $51.5 million in 2003. The company improved its position compared to last year's ranking of 195th. "We're especially proud of our ranking given that our revenue increase over last year was 8 percent, which was higher than the 6 percent increase based on sales of the entire Network World 200," said president and chief executive officer for Interactive Intelligence, Dr. Donald E. Brown. "With increasing demand for our IP PBX product, which provides one of the few truly open alternatives to traditional solutions, we look forward to improving our ranking yet again next year." Interactive Intelligence develops business communications software that includes an award-winning IP PBX product targeted at Microsoft SMBs, organizations with mobile employees, and distributed enterprises of all sizes. The IP PBX product, called Enterprise Interaction Center(R) (EIC), features standards-based SIP support and built-in productivity-enhancing features such as auto-attendant, voice mail, unified messaging, workgroup routing, conferencing, fax services, and Web chat. The product's first-of- its-kind all-software option was designed to give smaller enterprises an entry-point into VoIP communications technology. This year's 10th annual Network World 200, which includes vendors from the computing, software and telecom sectors, was published April 26, and can be accessed at http://www.nwfusion.com/nw200/2004 . About Interactive Intelligence Inc. Interactive Intelligence Inc. (NASDAQ:ININ) is a global developer of Microsoft-based business communications software for IP telephony, contact center automation, unified communications, and customer self-service. The company was founded in 1994 and has more than 1,000 customers worldwide. Recent awards include Software Magazine's 2003 Top 500 Global Software and Services Companies, Network Computing Magazine's 2003 Editor's Choice, Internet Telephony Magazine's 2003 Editor's Choice and Product of the Year, Customer Inter@ction Solutions Magazine's 2003 Product of the Year, and ContactCenterWorld.com's 2004 Members' Choice. Interactive Intelligence employs approximately 350 people and is headquartered in Indianapolis, Ind. The company has 12 offices throughout North America, Europe and Asia. Its telephone number is +1 317.872.3000; on the Web: http://www.inin.com/ . This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings. Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners. Contact: Christine Holley Director, Market Communications Interactive Intelligence Inc. +1 317.715.8220 http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO http://photoarchive.ap.org/ DATASOURCE: Interactive Intelligence Inc. CONTACT: Christine Holley, Director, Market Communications of Interactive Intelligence Inc., +1-317-715-8220, Web site: http://www.inin.com/ http://www.nwfusion.com/nw200/2004

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