ININ Interactive Intelligence Grp., Inc.

Interactive Intelligence Appoints New EMEA Marketing Director INDIANAPOLIS and UXBRIDGE, England, Nov. 17 /PRNewswire-FirstCall/ -- Interactive Intelligence Inc. , a global developer of software for IP telephony, contact center automation and unified communications, has appointed Tony Martin as its new EMEA marketing director to help build awareness of the company and its award-winning software across Europe, the Middle East and Africa. (Logo: http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO) Interactive Intelligence was founded in 1994 and opened its first European office in 1998. The company has since grown worldwide operations to include more than 1,000 customers and approximately 140 value-added resellers located in 22 countries. Global partners include Deutsche Telekom, Dimension Data, KPN Telecom, Unisys and others. Martin, whose appointment is effective immediately, will work from the company's Uxbridge, Middlesex office to help develop and execute joint sales and marketing activities with channel and strategic partners throughout EMEA. Martin joined Interactive Intelligence from Nuance Communications, where he was responsible for all aspects of marketing and marketing communications programs for EMEA. Martin has more than 20 years of experience in the computer and telecommunications industries. This includes more than a decade of sales and marketing experience working for such notable companies as Westell, Pinacl Communications and Ascom Telecommunications. "We are confident that Tony's talent, combined with our innovative technology, will help inform organizations across Europe that there is a proven, cost-effective and flexible alternative to traditional telecom and CTI solutions," said Gary Blough, vice president of EMEA sales for Interactive Intelligence. "At both Pinacl and Westell, Tony defined strategies for next-generation products that generated substantial revenue. He also successfully positioned Nuance as one of Europe's best-known voice recognition specialists. We have set some similarly challenging goals for him across Europe, and we're confident that, together, we can meet and exceed those goals." Martin was trained by the Ministry of Defence and Bromley Technical College in electrical and electronic engineering. He is an Incorporated Engineer and active member of the Institute of Incorporated Engineers. About Interactive Intelligence Inc. Interactive Intelligence Inc. (NASDAQ:ININ) is a global developer of software for IP telephony, contact center automation and unified communications. The company was founded in 1994 and has more than 1,000 customers worldwide. Recent awards include Software Magazine's 2002 Top 500 Global Software and Services Companies, the Deloitte & Touche 2002 Technology Fast 500, Network Computing Magazine's 2003 Editor's Choice, and Internet Telephony Magazine's 2003 Editor's Choice. Interactive Intelligence employs approximately 350 people and is headquartered in Indianapolis, Ind. The company has 12 offices throughout North America, Europe and Asia. Its telephone number is +1 317.872.3000; on the Web: http://www.inin.com/. This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings. Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners. Contacts: Christine Holley Director, Market Communications, The America's Interactive Intelligence Inc. +1 317.715.8220 Claire Thompson Zed PR T: +44 (0) 118 944 0394 M: +44 (0) 7771 817015 Nathalie Vanhelle Marketing Manager, EMEA Interactive Intelligence Inc. T: +44 (0) 20 8867 3670 Logo: http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO AP Archive: http://photoarchive.ap.org PRN Photo Desk, 888-776-6555 or 212-782-2840 DATASOURCE: Interactive Intelligence Inc. CONTACT: Christine Holley, Director, Market Communications, The America's, +1-317-715-8220, ; or Nathalie Vanhelle, Marketing Manager, EMEA, +44-20-8867-3670, , both of Interactive Intelligence Inc.; or Claire Thompson of Zed PR, +44-118-944-0394, or Mobile: +44-7771-817015, for Interactive Intelligence Inc. Web site: http://www.inin.com/

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