ININ Interactive Intelligence Grp., Inc.

Interactive Intelligence Upgrades Unified Communications Software; Supports Sun and IBM/Lotus E-mail Platforms INDIANAPOLIS, Nov. 6 /PRNewswire-FirstCall/ -- Interactive Intelligence Inc. has released a major upgrade to Communite(R), its unified communications software for enterprises and service providers of all sizes. (Photo: http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO ) The new release, version 2.2.2, was made generally available on Oct. 24 and adds support for two popular e-mail systems - Sun ONE (formerly iPlanet) Message Server and IBM Lotus Notes/Domino. The new release also includes upgrades for support of Microsoft Exchange Server, including Exchange Server 2003. The enhancements were designed to make Communite(R) an even more competitive voice mail and fax replacement for all industries, in particular higher education institutions, according to Dr. Donald E. Brown, Interactive Intelligence president and chief executive officer. "Communite(R) now supports the three messaging platforms most commonly used by large enterprises, universities and service providers," Brown said. "Now customers can unify voice mail and faxes into employee or student inboxes regardless of whether they're using Exchange, Notes, or Sun/iPlanet -- plus take advantage of Communite's(R) powerful find-me/follow-me, conferencing, and other advanced functionality." The newest release of Communite(R) also gives organizations a choice of LDAP directory servers, including Microsoft Active Directory and Sun ONE Directory Server. In addition, version 2.2.2 supports the new Active Directory in Application Mode. ADAM enables organizations to deploy Communite(R) without modifying their core enterprise directory, thus adding flexibility and helping to avoid increased infrastructure costs. Communite(R) includes new forms for Microsoft Outlook and the Lotus Notes client that enable end-users to access telephony functions -- for instance, click a button to return a call -- while listening to voice mail messages from their desktop or laptop computers. A new Web-based administrative interface allows organizations to easily manage tens of thousands of Communite(R) users. End-users can set up rules and configure personal options from simple Web pages, accessible using both Windows and Macintosh versions of Internet Explorer and Netscape browsers. Additionally, Communite(R) now accommodates multiple users sharing a single mailbox, ideal for universities where several students may share a single phone number. Version 2.2.2 of Communite(R) continues to support major telephony architectures, including legacy PBXs, Cisco's AVVID platform, and voice over IP using the session initiation protocol. Communite(R) 2.2.2 is available worldwide and can be purchased through the Interactive Intelligence network of more than 140 value-added resellers. About Interactive Intelligence Inc. Interactive Intelligence Inc. (NASDAQ:ININ) is a global developer of software for IP telephony, contact center automation and unified communications. The company was founded in 1994 and has more than 1,000 customers worldwide. Recent awards include Software Magazine's 2002 Top 500 Global Software and Services Companies, the Deloitte & Touche 2002 Technology Fast 500, Network Computing Magazine's 2003 Editor's Choice, and Internet Telephony Magazine's 2003 Editor's Choice. Interactive Intelligence employs approximately 350 people and is headquartered in Indianapolis, Ind. The company has 12 offices throughout North America, Europe and Asia. Its telephone number is +1 317.872.3000; on the Web: http://www.inin.com/. This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings. Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners. Contact: Christine Holley Director, Market Communications Interactive Intelligence Inc. +1 317.715.8220 http://www.newscom.com/cgi-bin/prnh/19990914/IILOGO http://photoarchive.ap.org/ DATASOURCE: Interactive Intelligence Inc. CONTACT: Christine Holley, Director, Market Communications of Interactive Intelligence Inc., +1-317-715-8220, Web site: http://www.inin.com/

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