Interactive Intelligence to Host Cloud Communications Industry Web Event
April 20 2011 - 12:05PM
Business Wire
Interactive Intelligence (Nasdaq: ININ), a global provider of
unified IP business communications solutions, is hosting a free Web
event titled, “Cloud Communications: Is it the right move for your
business?” This 90-minute webcast will be held May 3, 2011 at 11:30
a.m. Eastern time (EDT).
The webcast, already attracting more than 1,000 pre-registrants,
will feature Donna Fluss, president and founder of DMG Consulting.
Fluss will draw on her more than 27 years of contact center
experience, which includes in-depth research into hosted contact
centers, to give attendees key insights into the issues associated
with migrating communications to the cloud.
Also participating will be Philips Healthcare, represented by
Erwin Thomas, senior director of the customer care solutions
center, who will share lessons learned as a result of migrating his
company’s contact centers’ communications applications to the
cloud.
The webcast will conclude with an extensive Q&A session
enabling attendees to submit questions to an expert panel composed
of Fluss, Thomas, and joined by Richard Snow, head of customer and
contact center research at Ventana Research, and Joe Staples, chief
marketing officer at Interactive Intelligence.
“Cloud computing, and now cloud communications, is a hot topic,”
Staples said. “And it’s no wonder given the many benefits -- from
increased flexibility and no or low upfront capital expenses, to
reduced IT staff, faster deployment, and even new opportunities to
run business in more innovative ways. Our goal for this Web event
is to provide expert advice that will help attendees make the most
informed decisions associated with moving their communications
applications to the cloud.”
According to DMG Consulting’s “2010-2011 Hosted Contact Center
Infrastructure Market Report,” the industry has solid momentum,
with 25 percent seat-growth projected for 2011.
To register for this Web event, visit
http://www.inin.com/WebEvent.
About Interactive IntelligenceInteractive Intelligence
Inc. (Nasdaq: ININ) is a global provider of unified business
communications solutions for contact center automation, enterprise
IP telephony, and business process automation. The company’s
solutions, which can be deployed via an on-premise or hosted model,
include vertical-specific applications for insurance and
collections. Interactive Intelligence was founded in 1994 and has
more than 4,000 customers worldwide. The company is among Software
Magazine’s 2010 Top 500 Global Software and Services Suppliers, and
Forbes Magazine’s 2010 Best Small Companies in America. Interactive
Intelligence is also positioned in the leaders’ quadrant of the
Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide
report (Feb. 22, 2010). The company employs more than 800 people
and is headquartered in Indianapolis, Indiana. It has 19 offices
throughout North America, Latin America, Europe, Middle East,
Africa and Asia Pacific. Interactive Intelligence can be reached at
+1 317.872.3000 or info@inin.com; on the Net: www.inin.com.
This release may contain certain forward-looking statements that
involve a number of risks and uncertainties. Factors that could
cause actual results to differ materially are described in the
company's SEC filings.
Interactive Intelligence Inc. is the owner of the marks
INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other
marks. All other trademarks mentioned in this document are the
property of their respective owners.
ININ-G
Interactive Intelligence Grp., Inc. (NASDAQ:ININ)
Historical Stock Chart
From Jun 2024 to Jul 2024
Interactive Intelligence Grp., Inc. (NASDAQ:ININ)
Historical Stock Chart
From Jul 2023 to Jul 2024