Forbes Ranks Interactive Intelligence Among America’s 100 Best Small Companies

Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has been named by Forbes Magazine among America’s 100 Best Small Companies.

Interactive Intelligence was ranked 26th based on its earnings growth, sales growth, and its return-on-equity over the last five years.

“Our list of the 100 Best Small Companies in America assembles firms with remarkable sales and earnings growth,” said Forbes editors Brett Nelson and Kurt Badenhausen. “During the period evaluated, Interactive Intelligence posted average sales growth of 21 percent, earnings-per-share of 43 percent, and return-on-equity of 34 percent, thus earning a clear spot on our list.”

Forbes also ranked Interactive Intelligence founder and CEO, Dr. Donald E. Brown, among its 10 Self-Made Small-Company Stars.

Dr. Brown graduated from Indiana University’s School of Medicine in 1985 and holds two additional degrees in computer science and physics. Interactive Intelligence is his third successful software company. Since its founding in 1994, Dr. Brown has helped build the company from a five-person start-up, to a publicly-traded company with 3,500 global customers.

Interactive Intelligence 2009 revenues were $131.4 million, with revenue growth for the first nine months of 2010 up 21 percent over 2009.

Interactive Intelligence develops business communications software for contact center automation, enterprise IP telephony, and business process automation. The company offers mid-size to large organizations comprehensive solutions – from software, hardware and consulting, to support, education and implementation services – all delivered on-premise or via a cloud-based communications-as-a-service model. Vertical specialties include financial services, insurance, outsourcing/teleservices, and credit and collections.

“It’s gratifying to be named to this prestigious Forbes list, which demonstrates our successful sales performance and value to shareholders,” Brown said. “We attribute much of our recent success to continuing to win large enterprise telephony and contact center business. In fact, we more than doubled our number of $1 million-plus orders in 2009 compared to 2008. We’re also seeing huge interest in our cloud-based communications-as-a-service business, which was up 59 percent in 2009 over the prior year.”

Candidates for America’s 100 Best Small Companies list must have been publicly traded for at least one year, report annual revenues between $5 million and $1 billion, and boast a stock price no lower than $5 a share. When evaluating candidates for this year’s list, Forbes dropped companies that were thinly traded or had questionable accounting or legal troubles. Forbes also factored in the stock performance of each company compared to that of its peers.

For a complete list of America’s 100 Best Small Companies, visit http://www.forbes.com/lists/2010/23/best-small-companies-10_land.html.

About Interactive Intelligence

Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company was founded in 1994 and has more than 3,500 customers worldwide. Interactive Intelligence is among Software Magazine’s 2010 Top 500 Global Software and Services Suppliers, and Forbes Magazine’s 2010 Best Small Companies in America. The company is also positioned in the leaders’ quadrant of the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide report (Feb. 22, 2010). Interactive Intelligence employs approximately 800 people and is headquartered in Indianapolis, Indiana. It has 16 offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: www.inin.com.

This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.

Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

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