Interactive Intelligence and Ronco Communications & Electronics Sign Reseller Agreement
June 25 2009 - 9:00AM
Business Wire
Interactive Intelligence (Nasdaq: ININ) and Ronco Communications
& Electronics have signed a reseller agreement. The �Elite
Partner� agreement authorizes Ronco to sell, deploy and support the
Interactive Intelligence unified IP business communications
solutions nationwide.
Ronco is a 44-year-old, privately owned company that provides
technology solutions for voice, data, audio and video. It has a
strong vertical emphasis on the healthcare, education and contact
center industries, and serves approximately 6,000 customers
throughout the U.S. Ronco employs more than 340 people in 17
offices.
�Ronco�s proven experience and demonstrated commitment � already
boasting more than a dozen Interactive Intelligence-certified
engineers � ensures our joint customers will get a comprehensive
technology solution that maps to their business strategy, along
with dependable, ongoing support,� said Interactive Intelligence
vice president of sales, Paul Weber.
�After an in-depth evaluation of the Interactive Intelligence
product line, we believed it offered the kind of unique
architecture that would give our customers maximum value through
reduced costs and increased operational efficiencies,� said Ronco�s
executive vice president of sales and marketing, John Wrona. �This
value comes from the Interactive Intelligence open, software-based
�all-in-one� platform, which minimizes integration requirements and
simplifies administration, management and customization.�
Interactive Intelligence first released its all-in-one IP
communications software suite in 1997. The standards-based,
single-platform architecture with built-in multichannel processing
was designed to eliminate the cost and complexity introduced by
multi-point products.
The Interactive Intelligence software suite includes
applications for mid-size to large contact centers and enterprises.
Functionality includes SIP-based switching; multichannel routing
and queuing; outbound/blended dialing; presence management;
multichannel quality monitoring; workforce management; interactive
voice response; unified messaging; Web self-service; e-mail
response and knowledge management; and communications-based process
automation. For more information about Interactive Intelligence
products, visit:
http://www.inin.com/ProductSolutions/Pages/default.aspx.
About Ronco Communications & Electronics, Inc.
Founded in 1965, Ronco Communications & Electronics, Inc. is
an integrator of innovative products and services, with a strong
focus on IP communications and unified technologies. It is a
privately owned and operated company, headquartered in Tonawanda,
New York, with additional presence of doing business in Rochester,
Albany and Utica, NY, Erie and Pittsburgh, PA, Cleveland and
Columbus, OH, Boston, MA, Vermont, Rhode Island, Southern Maine,
New Hampshire, Virginia, Washington D.C., North Carolina, South
Carolina, Tampa, Jacksonville and Ft. Lauderdale, FL. Ronco employs
more than 340 sales, engineering, technical support, service and
installation personnel. Ronco is one of the strongest solution
providers on the East Coast with specialties including unified
communications, IP telephony, traditional telephone systems, data
networks, LAN, WAN, converged systems, network services, dedicated
internet access, communication platforms for medical and
educational institutions, as well as customized professional
audio/video systems. Ronco can be reached at +1 888.847.6626 or
info@ronco.net; on the Net: www.ronco.net.
About Interactive Intelligence
Interactive Intelligence Inc. (Nasdaq: ININ) is a global
provider of unified business communications solutions for contact
center automation, enterprise IP telephony, and enterprise
messaging. The company was founded in 1994 and has more than 3,000
customers worldwide. Interactive Intelligence is among Software
Magazine�s top 500 global software and services suppliers, is
ranked among Network World�s top 200 North American networking
vendors, is a BusinessWeek �hot growth 50� company, and is among
FORTUNE Small Business magazine�s top 100 fastest growing
companies. The company is also positioned in the leaders� quadrant
of the Gartner 2008 Contact Center Infrastructure, Worldwide Magic
Quadrant report. Interactive Intelligence employs approximately 600
people and is headquartered in Indianapolis, Indiana. It has six
global corporate offices with additional sales offices throughout
North America, Europe, Middle East, Africa and Asia Pacific.
Interactive Intelligence can be reached at +1 317.872.3000 or
info@inin.com; on the Net: www.inin.com.
This release may contain certain forward-looking statements that
involve a number of risks and uncertainties. Factors that could
cause actual results to differ materially are described in the
company's SEC filings.
Interactive Intelligence Inc. is the owner of the marks
INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other
marks. All other trademarks mentioned in this document are the
property of their respective owners.
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