UCStrategies.com to Offer “Where’s the ROI in Unified Communications?” Webinar
April 20 2009 - 8:31PM
Business Wire
UCStrategies.com, an independent resource for information about
unified communications (UC) technologies, is hosting a free webinar
titled, �Where�s the ROI in Unified Communications?�
This one-hour webinar, to be held April 23 at 11 a.m. Eastern
time (EDT), will give enterprises and contact centers information
about a unique process automation approach that leverages unified
communications technology to deliver a hard return on
investment.
Webinar presenter, Dr. Donald E. Brown, founder and CEO of
Interactive Intelligence (Nasdaq:ININ), will explain how
�communications-based process automation� (CBPA) uses core UC
components � multichannel queuing and routing, presence,
collaboration, and VoIP -- to automate critical business processes
for measurable cost savings.
To register for this free webinar, visit:
http://www.surveymonkey.com/s.aspx?sm=Ie5rGBbw2KTwD7a2BNSoAQ_3d_3d.
All registrants will receive a free whitepaper titled, �A New
Approach to Business Process Automation.�
This webinar is part of an ongoing UCStrategies.com discussion
forum that addresses the �what,� �how,� �why,� and �who� of UC. The
forum is designed to engage UC customers, partners, developers, and
vendors through online question and answer posts.
The latest forum topic, titled �The What of UC-B applications,�
was launched this month and is active until June 30. Its central
theme was reflected in the initial kick-off question: �What is the
relationship between unified communications and business process
automation?�
Anyone can engage in the UCStrategies.com forum by posting
questions, which will be answered by a UCStrategies.com or vendor
product expert.
To view �UC-b applications� posts, visit
http://www.ucstrategies.com/forum.aspx?id=202&g=posts&t=4286.
To participate in posts, visit the UCStrategies.com registration
page at: http://www.ucstrategies.com/LandingPage.aspx.
About UCStrategies.com
UC Strategies is an industry resource for enterprises, vendors,
system integrators, and anyone interested in the growing Unified
Communications arena. A supplier of objective information on
Unified Communications, UC Strategies is supported by an alliance
of leading communication industry Advisors, Analysts, and
Consultants, who have worked in the various segments of Unified
Communications since its inception. UC Strategies can be reached at
+1 707.963.9966 or info@ucstrategies.com; on the Net:
http://www.ucstrategies.com.
About Interactive Intelligence
Interactive Intelligence Inc. (Nasdaq:ININ) is a global provider
of unified business communications solutions for contact center
automation, enterprise IP telephony, and enterprise messaging. The
company was founded in 1994 and has more than 3,000 customers
worldwide. Interactive Intelligence is among Software Magazine�s
top 500 global software and services suppliers, is ranked among
Network World�s top 200 North American networking vendors, is a
BusinessWeek �hot growth 50� company, and is among FORTUNE Small
Business magazine�s top 100 fastest growing companies. The company
is also positioned in the leaders� quadrant of the Gartner 2008
Contact Center Infrastructure, Worldwide Magic Quadrant report.
Interactive Intelligence employs approximately 600 people and is
headquartered in Indianapolis, Indiana. It has six global corporate
offices with additional sales offices throughout North America,
Europe, Middle East, Africa and Asia Pacific. Interactive
Intelligence can be reached at +1 317.872.3000 or info@inin.com; on
the Net: http://www.inin.com.
This release may contain certain forward-looking statements that
involve a number of risks and uncertainties. Factors that could
cause actual results to differ materially are described in the
company's SEC filings.
Interactive Intelligence Inc. is the owner of the marks
INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other
marks. All other trademarks mentioned in this document are the
property of their respective owners.
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