Learn How Companies Can Leverage a Virtual Call Center to Thrive in a Tough Economy via VIPdesk/Interactive Intelligence Webinar
March 12 2009 - 7:00AM
Marketwired
Learn how virtual call centers can help companies of all types
weather the current uncertain economic climate via a live Webinar
presented on Tuesday, March 24, 2009 at 11:00 a.m. ET. "Leveraging
the Virtual Call Center to Thrive in a Tough Economy," presented by
VIPdesk (www.vipdesk.com) and Interactive Intelligence
(www.inin.com) will showcase how virtual call centers help
companies cut costs and pare down their balance sheet while
simultaneously improving the customer experience.
This free live Webinar, presented by Addison Hatch, Senior Vice
President of Service Delivery with VIPdesk and Brad Herrington, Sr.
Solutions Marketing Manager with Interactive Intelligence, is
guaranteed to help attendees learn how the virtual call center
model can help their business and their bottom line. This Webinar
answers questions including:
-- What is a virtual call center?
-- How can your business save money by going virtual?
-- How can a virtual call center make your business more adaptable?
-- How can virtual customer care enhance the customer experience, and
thus customer spend?
-- What companies are successfully utilizing the virtual call center
model?
"No matter the industry or size of company, the top priority for
all businesses is getting back to the basics: cutting expenses
while increasing revenue," said Mary Naylor, CEO of VIPdesk. "This
Webinar will educate attendees on the virtual call center model,
which has been proven to do just this while simultaneously
improving the customer experience."
Don't miss this interactive discussion! Register for this
Webinar online at
http://www.interactive-intelligence.com/webreg.cfm?sem_id=413&code=87.
For more information, call 703-837-3507 or email
press@vipdesk.com.
About VIPdesk
VIPdesk specializes in delivering virtual call center solutions
and concierge services to luxury and premium brand leaders in
several industries including retail, travel, auto and financial
services. We serve more than 70 blue-chip clients with over 10
million customers and are continually recognized through numerous
awards, including the Inc. 500, Inc. 5000, NCBEA Business Ethics
Award, Stevie Awards for Women in Business and Smart CEO Future 50.
To find out more about VIPdesk, visit www.vipdesk.com.
About Interactive Intelligence
Interactive Intelligence Inc. (NASDAQ: ININ) is a global
provider of unified business communications solutions for contact
center automation, enterprise IP telephony, and enterprise
messaging. The company was founded in 1994 and has more than 3,000
customers worldwide. Interactive Intelligence is among Software
Magazine's top 500 global software and services suppliers, is
ranked among NetworkWorld's top 200 North American networking
vendors, is a BusinessWeek "hot growth 50" company, and is among
FORTUNE Small Business magazine's top 100 fastest growing
companies. Interactive Intelligence employs approximately 600
people and is headquartered in Indianapolis, Indiana. It has six
global corporate offices with additional sales offices throughout
North America, Europe, Middle East, Africa and Asia Pacific.
Interactive Intelligence can be reached at +1 317.872.3000 or
info@inin.com; on the Net: http://www.inin.com.
Media Contact: Linda Dickerhoof VIPdesk 703-837-3507 Email
Contact
Interactive Intelligence Grp., Inc. (NASDAQ:ININ)
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