Interactive Intelligence Completes Cisco Interoperability Verification Testing Using SIP Standard
December 11 2008 - 9:00AM
Business Wire
Interactive Intelligence (Nasdaq: ININ), a global provider of
unified IP business communications solutions, has completed the
Cisco interoperability verification testing using the session
initiation protocol standard. As one of the first vendors to
complete the SIP IVT testing with Cisco�s Unified Communications
Manager, Interactive Intelligence enables shared customers to take
advantage of both vendors� systems without the need for costly and
complex middleware layers. �Since our founding in 1994 we�ve been a
vocal advocate of open standards and a very early adopter of the
SIP standard,� said Interactive Intelligence founder and CEO, Dr.
Donald E. Brown. �Our latest Cisco testing underscores this
mission, giving customers a cost-effective and feature-rich
business communications solution that protects their existing
investments.� Interactive Intelligence completed testing in October
of its contact center automation, enterprise IP telephony and
enterprise messaging software for use with Cisco�s Unified
Communications Manager. The Cisco IVT was designed to ensure that
participants� products, when interoperating with Cisco products
through prescribed interfaces, will perform their desired functions
without mutual interference. By completing the Cisco IVT,
participating vendors also ensure that shared customers receive
joint product support. As a long-standing Cisco Technology
Developer Program member, Interactive Intelligence has participated
in Cisco interoperability testing since 2001 when it offered
integration via Cisco�s telephony application programmer�s
interface. To learn more about Interactive Intelligence
verification testing with Cisco, along with other third-party
integrations, visit http://testlab.inin.com. About Interactive
Intelligence Interactive Intelligence Inc. (Nasdaq: ININ) is a
global provider of unified business communications solutions for
contact center automation, enterprise IP telephony, and enterprise
messaging. The company was founded in 1994 and has more than 3,000
customers worldwide. Interactive Intelligence is among Software
Magazine�s top 500 global software and services suppliers, is
ranked among NetworkWorld�s top 200 North American networking
vendors, is a BusinessWeek �hot growth 50� company, and is among
FORTUNE Small Business magazine�s top 100 fastest growing
companies. The company is also positioned in the leaders quadrant
of the Gartner 2008 Contact Center Infrastructure, Worldwide Magic
Quadrant report. Interactive Intelligence employs approximately 600
people and is headquartered in Indianapolis, Indiana. It has six
global corporate offices with additional sales offices throughout
North America, Europe, Middle East, Africa and Asia Pacific.
Interactive Intelligence can be reached at +1 317.872.3000 or
info@inin.com; on the Net: http://www.inin.com. This release may
contain certain forward-looking statements that involve a number of
risks and uncertainties. Factors that could cause actual results to
differ materially are described in the company's SEC filings.
Interactive Intelligence Inc. is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All
other trademarks mentioned in this document are the property of
their respective owners. ININ-G
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